Mercure Paris Massy Gare TGV Hotel

Recent Reviews: 424

• User: 553ianf

  Trip type: Business

  Are we still in Covid or a time warp

  Felt like we were still in Covid - cheap paper cups with dated 80’s deco charging 250 euros per night breakfast not included - extremely disappointed and staff disinterested. LAETITIA NIVET, General Manager at Mercure Massy Gare TGV, responded to this review Dear guest,Thank you for your feedback. We would however like to clarify that there have been no Covid-related measures in place at our… Read moreFelt like we were still in Covid - cheap paper cups with dated 80’s deco charging 250 euros per night breakfast not included - extremely disappointed and staff disinterested. LAETITIA NIVET, General Manager at Mercure Massy Gare TGV, responded to this revie… Read more

• User: Heide S

  Trip type: Business

  good for a business trip

  a good place to stay if you are on a business trip in Massy: good location (close to the train stations), quiet and convenient rooms (perhaps more conveniently located power outlets would be nice), good WLAN, great breakfast, friendly and helpful staff - basically all you need LAETITIA NIVET, General Manager at Mercure Massy Gare TGV, responded to this review Thanks a lot for your commentRega… Read morea good place to stay if you are on a business trip in Massy: good location (close to the train stations), quiet and convenient rooms (perhaps more conveniently located power outlets would be nice), good WLAN, great breakfast, friendly and helpful staff - basic… Read more

• User: Andrew E

  Trip type: Business

  Only stay here if you want to sweat all night

  Currently staying here, the second week of a two-week work trip to Massy, and well more than disappointed. We walked into our room, damn it is small, and it is about 85-90 degrees and 0 air movement. Go down to the front desk and they state that they cannot turn the air on because the French Government says. Which is funny because we were only here because the Hilton 2 blocks away could not accomm… Read moreCurrently staying here, the second week of a two-week work trip to Massy, and well more than disappointed. We walked into our room, damn it is small, and it is about 85-90 degrees and 0 air movement. Go down to the front desk and they state that they cannot tu… Read more

• User: 699se

  Trip type: Business

  Disappointing…. In the extreme

  Very basic “premium” hotel for the money paid. Chipped furniture and the corridor carpets are very worn and smelly.I have stayed in nearby Hilton which is easily 5 times better and not much more expensive.It’s not convenient for train station or restaurants etc compared to Hilton either.VERY DISAPPOINTED…… I have started travel to Massy for business regularly and will definitely try everywhere els… Read moreVery basic “premium” hotel for the money paid. Chipped furniture and the corridor carpets are very worn and smelly.I have stayed in nearby Hilton which is easily 5 times better and not much more expensive.It’s not convenient for train station or restaurants et… Read more

• User: Lauren J

  Trip type: Business

  Average stay

  I used this hotel a few times for business trips and overall tge experience wasn't bad but it also wasn't great. The first trip I was double charged so had to initiate a credit card charge back as it too 1400€ out my account. The second stay was much better, in a Premier room which was far more comfortable. The final stay was not bad but my key card didn't work after the first day so that was irri… Read moreI used this hotel a few times for business trips and overall tge experience wasn't bad but it also wasn't great. The first trip I was double charged so had to initiate a credit card charge back as it too 1400€ out my account. The second stay was much better, i… Read more