Mercure Paris Opera Faubourg Montmartre

Recent Reviews: 989

• User:Nick I

  Trip type: Business

  The worst 4 star hotel I have ever seen. Building work being carried out. The room was filthy. I checked out immediatly

  08 Mar 2026

  After checking in I was greeted with a building site under full construction. My room was tiny, dirty, stained headboard and carpets. There was a terrible odour. I asked to be moved and was told the hotel was full. I immediately checked out..

• User:pregener

  Trip type: Couples

  Do your research before booking

  25 Oct 2025

  We booked this place months ago and paid in full. I was very disappointed, the staff were great. Unfortunately, the room was no bigger than a shoe box, and th bathroom the size of a matchbox, talking to someone else on our cruise. Said that they stayed at another mercure and were dissatisfied with their accommodation as well. Please check the room m2 when researching your booking. As I am aware that they are old accommodation sized rooms for that erra of build. Our room would have been better suited as a 1 single bed room. Also discovered that the bed had a plastic lining sheet on the mattress, which answered why we woke up in a sweat each night.

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• User:Venture32040853504

  Trip type: Family

  Three star hotel at best

  22 Jun 2025

  Unfortunately no where near four stars. The room was small and not the cleanest. There was no isolation from street noise. One could argue that these all are normal traits for a hotel in Paris, but in that case let’s at least be honest with the fact that it is a three star hotel at best

• User:Ian_Pratt

  Trip type: Business

  Some serious blind spots

  01 Nov 2024

  I stayed at the Mercure Paris Opera for four nights in October 2024.The facility is not too bad. Rooms are small, but neat and tidy enough. Internal facing rooms are very quiet, so sleep quality is good. There are issues with the bathrooms (non-flushing toilets, water leaks etc).The main concern I have with this place is the staffing. In the first two days on four separate occasions, staff just walked into my room - no knock, just the door swinging open and someone was suddenly there for me. I find this incredibly uncomfortable. The cleaning staff would also block the only elevator for hours at a time, meaning a lot of walking up and down the stairs. Another huge gripe is the front door security. I got up early one morning for a job, and on returning back to the hotel, the front doors were locked. There is no key card access, you need to hit the intercom button and staff buzz you in...except that there was no one on front desk and I ended up locked out for almost 20 minutes! Such an odd approach for a Mercure Hotel.Overall, not a terrible stay, but there are some huge areas that need to be fixed. Laetitia NIVET, Owner at Mercure Paris Opera Faubourg Montmartre, responded to this review Dear Mr Pratt,Thank you for taking the time to share your experience. We are happy to have appreciated the tranquility of the internal rooms and the cleanliness of the hotel. However, we are sincerely sorry to learn that several aspects of your stay did not meet your expectations.We fully understand that the incident regarding entering your room without notice was uncomfortable, and we apologize for this inconvenience. We will convene our team to understand why this situation repeats itself several times, and reiterate the importance of respecting the privacy of our guests, as well as the need to knock before entering a room.We also apologize for the inconvenience with the elevator and security issues at the entrance. This is in no way a service that we wish to offer to our customers. We will take the necessary measures to ensure that this type of situation does not happen again and that access to the hotel is more fluid and secure.Your feedback is valuable, and we will do everything possible to improve these points and offer our future customers a more pleasant experience.We hope that you will give us the opportunity to welcome you again and offer you a much more satisfying stay.Take care,Rose R, chargée de relations client

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• User:enchostoyanov

  Trip type:

  Excellent stay!

  26 Aug 2024

  The location is just perfect if you want to visit central Paris. You need to walk 25 minutes to reach Louver and park. Instead of using the tube, just walk and see many sightseeing. Cleanness is at high level. You don't regret if you book this hotel.