Mercure Paris Porte d'Orleans

Recent Reviews: 612

• User: Shantha M

  Trip type: Couples

  Very disappointing experience – theft and lack of response

  We stayed at Mercure Paris Porte d’Orléans and unfortunately had a very distressing experience. My wife and I were staying in Room 625 and were checking out on the morning of 21 August 2026 after breakfast.During breakfast, between approximately 7:00 am and 8:00 am, my black cross-body bag was hanging from the same chair on my right-hand side, where I was seated. The bag was therefore within my im… Read moreWe stayed at Mercure Paris Porte d’Orléans and unfortunately had a very distressing experience. My wife and I were staying in Room 625 and were checking out on the morning of 21 August 2026 after breakfast.During breakfast, between approximately 7:00 am and 8:… Read more

• User: Kerry B

  Trip type: Couples

  Awful

  This is not a 4 star hotel, reception is not helpful, hotel bar closed for the entirety of our stay. A simple ask for a coffee, I was sent to a coffee machine that wasn’t working, I asked for milk and they didn’t have any. There is building work outside which maybe why the rooms smell of sewerage, the smell was so bad we had to keep the windows open, other guests had the same issue. Hotel is not i… Read moreThis is not a 4 star hotel, reception is not helpful, hotel bar closed for the entirety of our stay. A simple ask for a coffee, I was sent to a coffee machine that wasn’t working, I asked for milk and they didn’t have any. There is building work outside which… Read more

• User: Nomad64568387303

  Trip type: Friends getaway

  Staff are asking to get punched.

  If I could give this hotel zero stars, I would.The staff here are unbelievably rude and completely incapable of basic hospitality. We arrived early and politely asked if there was any possibility of checking in ahead of time. We fully understood if the room wasn’t ready - that’s not the issue. The problem was the attitude. They didn’t even bother checking our details before bluntly telling us “roo… Read moreIf I could give this hotel zero stars, I would.The staff here are unbelievably rude and completely incapable of basic hospitality. We arrived early and politely asked if there was any possibility of checking in ahead of time. We fully understood if the room wa… Read more

• User: Mark D

  Trip type: Friends getaway

  It's okay, but there are better places to stay

  Stayed here for two nights as part of a tour. It's located a bit away from the main sights and has limited dining options in the area. The room was okay, and the bathroom was good. Just be careful of strangers approaching you, a couple of people on our tour got scammed.Stayed here for two nights as part of a tour. It's located a bit away from the main sights and has limited dining options in the area. The room was okay, and the bathroom was good. Just be careful of strangers approaching you, a couple of people on our tour go… Read more

• User: Susan F

  Trip type: Friends getaway

  Good amenities

  This hotel was booked for our stay during a Costsaver Group Tour, we also booked one night prior to the tour and two nights after the tour. The hotel is not very appealing on the outside but we found this hotel to be very good. The lobby area is very nice and joins the bar and restaurant. The hotel staff were very helpful. The rooms and bathroom were of a good size. One of the rooms we used had a… Read moreThis hotel was booked for our stay during a Costsaver Group Tour, we also booked one night prior to the tour and two nights after the tour. The hotel is not very appealing on the outside but we found this hotel to be very good. The lobby area is very nice and… Read more