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Mercure Paris Saint-Ouen

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Mercure Paris Saint-Ouen

locationNorth-Stade de France area, Paris

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About Mercure Paris Saint-OuenAbout Mercure Paris Saint-Ouen

Location

This hotel warmly welcomes guests in Paris.

Facility

The hotel has 2 lifts and features 126 rooms, including 13 single rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, crazy golf, horse riding, a gym, callisthenics, aerobics and a sauna. A casino offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Paris Saint-Ouen Amenities at Mercure Paris Saint-Ouen

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Horse Riding

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      Minigolf

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      Sauna

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

135

Very Good

116

Average

56

Poor

33

Terrible

42

Recent Reviews: 382

  • User:Hanyasoliman

    Trip type: Couples

    Perfect hotel .. value for money

    rating30 Jun 2025

    Hotel was very good, cozy but clean and near to Metro , staff was very helpful and professional. It's only 15 minutes by metro to reach champs elysees. In the area you can find MAC, Domino's pizza and many cafes and bars. There is nice garden in the hotel where you can have good time. It's residential area so it's safe.

  • User:keithhM3865AV

    Trip type: Couples

    Basic hotel, great location and great staff.

    rating31 Dec 2024

    A very well located hotel just outside central paris connected by Garabaldi station on the metro line literally a 5 minute walk. This connects you with all the main sites within Paris within 30 minutes and is easily accessible. The hotel itself is basic. Our room was a little dirty and the shower head was broken which caused some frustration. Customer service was great. Really helpful staff who helped us from when we arrives to when we departed. Overall would definitely return if staying in paris.

  • User:Markku O

    Trip type:

    Mercure PARIS Saint-Ouen, long weekend

    rating21 Oct 2024

    Long weekend in this hotel started with the sounds of the renovation in the morning, just behind our room’s wall. Problem was solved after second complain and we got another room. Breakfast was ok, not variable, every morning the same. Other services; restaurant wasn’t open at all, neither room service. Maybe wouldn’t come again to this hotel.

  • User:stephanie M

    Trip type: Family

    Bad service! Rude

    rating28 Feb 2024

    I had a booking for a 2 night stay at the hotel, 2 days before my daughter got sick. I called the hotel to ask if it was possible they could move my reservation to another day. the person who answered the phone was so rude to me, hang up the phone while I was still talking. So rude!!!!

  • User:pieter v

    Trip type:

    Well located clean hotel to visit Paris

    rating26 Feb 2023

    This hotel is well located near the Montmartre quarter and close to line M13 - Garibaldi.It's a perfect place to visit the city. They have a garage to park the car, the rooms are clean, modern, comfortable,...The staff is 'medium'-friendly. The breakfast can be very busy and hard to find a free tabel if you are with a family. One minus: when i booked, it was clearly stated that breafast was included, but the manager wanted us to pay additionally. This was not okay!

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