


37+ photos
This hotel is located in the heart of Paris.

10 Avenue Emile Zola
Check-in from 2:00 PM · Check-out by 12:00 PM

10 Avenue Emile Zola
Check-in from 2:00 PM · Check-out by 12:00 PM
Very Good
926 reviewsUser: jayjay1608
Trip type: Family
Rude.. shockingly rude.
Agathe on the front desk is shockingly rude and unaccomodating. I've never experienced such actively negative customer service in all my travels around the should as I did here. If you're disabled definitely don't stay here. They have no idea of safety. They refused a chair in the room. My mother fell twice off the bed.. photos and witness details kept. They gave a tiny plastic toy stool for the s… Agathe on the front desk is shockingly rude and unaccomodating. I've never experienced such actively negative customer service in all my travels around the should as I did here. If you're disabled definitely don't stay here. They have no idea of safety. They r…
User: OldSoul71
Trip type: Couples
A lovely hotel for our first time in Paris.
Lovely hotel. In a good position, close to Javel André Citroën Metro station. Yannis on reception was polite and very helpful. Functional but enjoyable continental breakfast. Room 406 was quiet and overlooked a small garden area at the rear of the building. Very little noise, impressive considering the local redevelopment going on in adjacent buildings. A short but nice stay. Around twenty minutes… Lovely hotel. In a good position, close to Javel André Citroën Metro station. Yannis on reception was polite and very helpful. Functional but enjoyable continental breakfast. Room 406 was quiet and overlooked a small garden area at the rear of the building. Ve…
User: Julian G
Trip type: Couples
Simply Wonderful
Simply the best stay we’ve ever had with ALL.I’ve stayed many times at hotels within the network and, honestly, I didn’t have high expectations this time. However, this turned out to be the best hotel and the best experience we’ve ever had.The staff were exceptionally attentive, even leaving a surprise in our room upon arrival. The room, while standard in size for Europe, felt surprisingly spaciou… Simply the best stay we’ve ever had with ALL.I’ve stayed many times at hotels within the network and, honestly, I didn’t have high expectations this time. However, this turned out to be the best hotel and the best experience we’ve ever had.The staff were excep…
User: Saksham_snow
Trip type: Family
Think before booking here
AC doesn't work, staff was rude about it. Had to open windows. Too hot in Paris, didn't change room or fixed AC. The staff was pissed that I lodged an email complaint and stopped listening completely.AC doesn't work, staff was rude about it. Had to open windows. Too hot in Paris, didn't change room or fixed AC. The staff was pissed that I lodged an email complaint and stopped listening completely.
User: 835ellep
Trip type: Business
Lovely hotel
A really lovely hotel with plenty of character! The hotel is well positioned and excellent value for money. The rooms are clean and well thought out in design for the space!! The staff were very welcoming and friendly, and the breakfast was delicious with a fabulous cheese selection. CHIRAZE ABOUD, Guest Services / Front Office at Hotel Mercure Paris Tour Eiffel Pont Mirabeau, responded to this… A really lovely hotel with plenty of character! The hotel is well positioned and excellent value for money. The rooms are clean and well thought out in design for the space!! The staff were very welcoming and friendly, and the breakfast was delicious with a fa…
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