Mercure Versailles Paris Ouest

Recent Reviews: 512

• User: Frits D

  Trip type: Family

  TERRIBLE

  Absolutely terrible experience. The alarm kept going off in our rooms, and it was EXTREMELY loud. It honestly sounded like the alarm was right next to us. It was impossible to properly relax or sleep with that noise.On top of that, there was a cherry picker with a tow truck outside, which caused even more noise and disturbance. The combination of the extremely loud alarm and all the noise outside… Read moreAbsolutely terrible experience. The alarm kept going off in our rooms, and it was EXTREMELY loud. It honestly sounded like the alarm was right next to us. It was impossible to properly relax or sleep with that noise.On top of that, there was a cherry picker wi… Read more

• User: Glynburton

  Trip type: Family

  DO NOT STOP HERE. Dirty, Poor standards, deception and attempted theft!!!!!

  Upon arrival, it was immediately clear that the room provided was not as described online. The condition and appearance differed greatly from the images, which was both disappointing and misleading. After raising this issue with staff, we were moved to two separate rooms rather than the family room booked. While these were an improvement, neither room had functioning heating, making the stay uncom… Read moreUpon arrival, it was immediately clear that the room provided was not as described online. The condition and appearance differed greatly from the images, which was both disappointing and misleading. After raising this issue with staff, we were moved to two sep… Read more

• User: MeandmydogBertie

  Trip type: Friends getaway

  Traumatic

  I was Traumatised by the Breakfast Waiter who told me to leave the breakfast room with my little dog Bertie. He failed to mention that we could eat in the bar and suggested we eat in the bedroom. I was travelling with a friend and paid for two rooms (plus two breakfasts at €16 each). We expected to eat together but each room only had one chair and no table!It was an aggressive act by the waiter. I… Read moreI was Traumatised by the Breakfast Waiter who told me to leave the breakfast room with my little dog Bertie. He failed to mention that we could eat in the bar and suggested we eat in the bedroom. I was travelling with a friend and paid for two rooms (plus two… Read more

• User: Doug W

  Trip type: Couples

  Hot house in summer!

  The worse thing about this hotel is that it is indicated on their website as having Air Conditioning. IT DOSEN’T. It has air cooling which was hopeless when the temperature is above 18 degrees. We were given a fan to cool the room, but all this did was to circulate the hot air. This is not the fault of the staff but the owners of Mercure Hotels who have given false information on their website. Th… Read moreThe worse thing about this hotel is that it is indicated on their website as having Air Conditioning. IT DOSEN’T. It has air cooling which was hopeless when the temperature is above 18 degrees. We were given a fan to cool the room, but all this did was to circ… Read more

• User: pamelal14

  Trip type: Family

  Very Disappointing

  This was the worst hotel booked by our Filipino tour group for a 4-country European tour. Carpets are old and stained; rooms are dated and dark; and amenities are lacking (no slippers/no toiletries). But what was worse is how this hotel made us feel discriminated upon. Our group of 38 was assigned to take breakfast in a small, enclosed, make-shift room, where they brought food from the main dining… Read moreThis was the worst hotel booked by our Filipino tour group for a 4-country European tour. Carpets are old and stained; rooms are dated and dark; and amenities are lacking (no slippers/no toiletries). But what was worse is how this hotel made us feel discrimina… Read more