Novotel Marne la Vallee Noisy le Grand

Recent Reviews: 927

• User: ?a??a ?

  Trip type: Business

  Stolen at Reception – No Help at All.

  I stayed at this hotel during a school trip from Greece. My bag was stolen from the reception area during the night, and the night receptionist was completely indifferent.He showed no concern, no urgency, and made no real effort to help. His attitude was dismissive and unprofessional, which made an already serious situation even worse.I felt unsafe and unsupported.I do not recommend this hotel.I stayed at this hotel during a school trip from Greece. My bag was stolen from the reception area during the night, and the night receptionist was completely indifferent.He showed no concern, no urgency, and made no real effort to help. His attitude was dismi… Read more

• User: abdullahalkayat

  Trip type: Solo travel

  A Horrible Experience with the Hotel Management!

  A horrible experience with the hotel management. They refused refund amid the protests that took in France earlier this month. I have contacted the chain, the hotel, and they kept ignoring me.The manager, William, sent an email last week promising to provide an update. For a whole week, I did not receive anything though I have been sending many emails and call daily.One hour ago, William sent an e… Read moreA horrible experience with the hotel management. They refused refund amid the protests that took in France earlier this month. I have contacted the chain, the hotel, and they kept ignoring me.The manager, William, sent an email last week promising to provide a… Read more

• User: thomasfJ212CY

  Trip type: Family

  Great Hotel with good facilities and friendly staff

  After much searching we decided on staying here for our trip to Disney. It was affordable and yet offered clean and comfortable accommodation. There was plenty of parking at a reasonable price, good breakfast and the rooms were what I would expect of a four star hotel. All the staff were friendly and helpful especially the bar staff. I would say 10:30PM is early for the bar to close. It’s a 5-10 m… Read moreAfter much searching we decided on staying here for our trip to Disney. It was affordable and yet offered clean and comfortable accommodation. There was plenty of parking at a reasonable price, good breakfast and the rooms were what I would expect of a four st… Read more

• User: relaxzz2

  Trip type: Family

  Good quality service with a smile

  The rooms are nice with very comfortable beds. We had 2 rooms and we were accommodated on the same floor which was convenient. Iliana from the front desk had arranged this for us we were very happy with her good service. The breakfast available time (until 10) is a little on the short side but was okay.The rooms are nice with very comfortable beds. We had 2 rooms and we were accommodated on the same floor which was convenient. Iliana from the front desk had arranged this for us we were very happy with her good service. The breakfast available time (until 10)… Read more

• User: Matt L

  Trip type: Family

  Pretty terrible really

  We've stayed in many Novotels but this is definitely the worst. Rooms are basic and ours had a slight smell of smoke. For some reason neither room in our party was cleaned though we were out all day. Breakfast was basic and completely unattended. Staff seemed mostly disinterested. On the plus side the rooms were at least clean but need refurbishment. We chose this hotel because of the pool but it… Read moreWe've stayed in many Novotels but this is definitely the worst. Rooms are basic and ours had a slight smell of smoke. For some reason neither room in our party was cleaned though we were out all day. Breakfast was basic and completely unattended. Staff seemed… Read more