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Novotel Paris Creteil Le Lac

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Novotel Paris Creteil Le Lac

locationCreteil, Paris

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About Novotel Paris Creteil Le LacAbout Novotel Paris Creteil Le Lac

Location

This 3-star hotel is located on the shores of Créteil Lake, within its recreational park, offering direct access to Paris via metro line 8. Ideal for business trips or family holidays, the hotel is located between Paris and Disneyland.

Facility

The hotel has a lift and features 110 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including table tennis, badminton, darts, a solarium and hiking. An entertainment programme and a kids' club are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Paris Creteil Le Lac Amenities at Novotel Paris Creteil Le Lac

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Games room

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Badminton

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      Children's Entertainment

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      Darts

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

122

Very Good

240

Average

198

Poor

114

Terrible

88

Recent Reviews: 762

  • User:Explore43767235583

    Trip type: Family

    Terrible dirty hotel avoid

    rating15 Oct 2023

    My stay at this hotel was a nightmare from the moment we walked in. The lobby had an unpleasant smell, and things only went downhill from there. The room was in a deplorable state, with stains on the carpet, dirty bed linens, and an unclean bathroom. It felt more like a run-down motel than a hotel. In fact, the conditions were so appalling that we had to leave and book another hotel. The only glimmer of hope was when the receptionist lady promised a refund, but our hopes were shattered when Expedia reached out, and the hotel heartlessly refused to honor that promise. This was a truly regrettable experience. DO NOT BOOK THIS HOTEL!

  • User:quadrophenia64

    Trip type: Family

    Anti-English and rude

    rating06 Jun 2023

    Not bad hotel all in all! But avoid if you are English as you will be treated like dog excrement! The rudest staff I have ever encountered OLIVIA is of particular note, just blatantly rude and obnoxious and obviously has a major problem with English

  • User:brettstar74

    Trip type: Family

    Do Not Stay Here!

    rating27 Apr 2023

    I had booked a room with 3 beds on hotel.com as my 2 step daughters cannot sleep in the same bed but we didn’t receive what we booked & despite raising this 4 times, nothing was done. Also room wasn’t cleaned, air con didn’t work, toilet door handle was broken, daughter got stuck in the toilet and was upset. Requested complimentary a breakfast on the second day as they hadn’t supplied the room we had booked, but when we went to have the breakfast at 0945, all the food was gone and the restaurant manager was rude and unhelpful.This was terrible customer service from a big known hotel chain.I tried to email them twice before I left this review but they never responded to my emails.

  • User:wildah2018

    Trip type: Family

    Would not recommend

    rating10 Jan 2023

    The hotel is apparently rated as 4 star but quite frankly it doesn’t deserve any stars. The hotel is neglected and tired, in need of a much needed renovation and change of personnel!On arrival, there are a number of steps and no accessible option with luggage, which is odd. On entering you are met with a strange smell, which appeared to be a feature rather then a one off, and no designated reception. The stairway was thread bare and worn out carpet, not a little bit, but large sections.The rooms themselves are tired and badly maintained. For example, where there has been some form of maintenance it has been poorly done, leaving obvious patches. The bathroom furniture is stained and very old. There is a damp smell within. The temperature of the room was unbearable, too hot, even when the heating was turned off. The room was not very clean, the windows were dirty, as were mirrors. There is no thought as to location or adequacy of plugs for charging. They only provide the basic shampoo, conditioner and gel, no shower caps, slippers, etc. The bed linen was not clean and on day one we noticed a blood stain (fresh) on a pillow case - we assume that it was not changed from the previous occupants. The towels are thin and threads coming out, plus we were never given enough towels. Also, the walls are incredibly thin and you can hear everything from the neighbouring rooms (in all directions!) as well as the corridors. The sofa bed creaks and makes noises in every movement and is incredibly uncomfortable! We did not take breakfast at the hotel or have any other meals there so cannot comment on the state of the food. The staff are unapproachable. For the few days we were there, we were never greeted on arrival or departure.

  • User:Jmarc F

    Trip type: Couples

    Strange Novotel next to a mosche

    rating04 Dec 2022

    Not a nice hotel it was below Accor standards terrible breakfast , diner with gold hamburgers, funny clientele in pantoufle all the day long in the common part of the hotel Also it was impossible to get any staff per phone as they never picked upEnd we could not even get a receipt and an invoice eventhough as they could not print it to send it per email but nothing … never again as it was quite expensive

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