


60+ photos
The hotel is located on the edge of the Bois de Vincennes and serviced by the Liberté metro station, giving visitors access to all of Paris.

3-5 Place Des Marseillais
Check-in from 2:00 PM · Check-out by 12:00 PM

3-5 Place Des Marseillais
Check-in from 2:00 PM · Check-out by 12:00 PM
Good
1051 reviewsUser: H3432LEdavidm
Trip type: Business
Improvement Needed
I have stayed at the Novotel Charenton-le-Pont several times, and while the location is convenient, the hotel has ongoing issues that need attention. The rooms are very dated and clearly in need of refurbishment.I recently experienced a serious booking problem: my reservation was cancelled without my request. Accor blamed the hotel, and the hotel insisted that I had cancelled it myself, which I ha… I have stayed at the Novotel Charenton-le-Pont several times, and while the location is convenient, the hotel has ongoing issues that need attention. The rooms are very dated and clearly in need of refurbishment.I recently experienced a serious booking problem…
User: Ciuchy
Trip type: Family
Avoid it
The hotel has a good location, just in front of the tube station, even if it’s far from the centre. There were bed bugs in the room which is disgusting and we had bites too. I did not sleep the night. The reception told me to send an email, but I still did not have an answer. I am now disenfecting all my clothes and bags, which is giving me a lot of distress. The hotel is very outdated and require… The hotel has a good location, just in front of the tube station, even if it’s far from the centre. There were bed bugs in the room which is disgusting and we had bites too. I did not sleep the night. The reception told me to send an email, but I still did not…
User: pinkanny
Trip type: Family
Horrific restaurant experience
This review is specifically about the restaurant, Greem. I came in the evening with my three children and was greeted by a rude waiter who was manning the entire restaurant by himself. After being seated in a far corner of the restaurant away from the main seating area, the waiter didn’t take any order for more than 30 minutes. I sat there at 9.45 pm at night with my 3 children, including a 7 year… This review is specifically about the restaurant, Greem. I came in the evening with my three children and was greeted by a rude waiter who was manning the entire restaurant by himself. After being seated in a far corner of the restaurant away from the main sea…
User: Aly E
Trip type: Family
No ventilation in winter. 400 euro deposit. No warning of any of this
great staff Clean 2 major issuesDeposit I prepaid non refundable hotel stay and when I go there I was told I had to leave 400 Euros deposit that would be released after ten days after my stay. I’m well travelled and this never happened to me before. I need my credit card abroad and this was insane. Plus I was never told I had to do thisVentilation If you are there in winter there is no AC. so you… great staff Clean 2 major issuesDeposit I prepaid non refundable hotel stay and when I go there I was told I had to leave 400 Euros deposit that would be released after ten days after my stay. I’m well travelled and this never happened to me before. I need my…
User: CRSTEMHA
Trip type: Family
Stay away!!
Well, safe to say I will not visit Paris again.Arrived at 11pm and my son wasn’t on the booking ( all done as a package so not sure why ) Told there was a pull out bed, €180 deposit on the room upon arrival. Then to have it refunded minus city tax that was about £45gbp. Get into our room…. A Sanitary towel was in pull out bed along with a McDonald’s chip. ( I was horrified)I went to reception and… Well, safe to say I will not visit Paris again.Arrived at 11pm and my son wasn’t on the booking ( all done as a package so not sure why ) Told there was a pull out bed, €180 deposit on the room upon arrival. Then to have it refunded minus city tax that was abo…
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