Premiere Classe Montreuil

Recent Reviews: 358

• User:oysteinver

  Trip type: Friends getaway

  Bad area

  10 Aug 2024

  Would highly recommend to stay away from this area in general if not travelling with a group of guys, or at least one male friend. Do not venture this area alone at night or as a female, very unfriendly. I travel 120 days a year, and this was my worst stay for many years. Drove there, and arrived at night. Luckily the parking area is behind a locked gate, but the streets around are littered with garbage, and several cars in the adjacent street had been broken into. The room itself is as basic as it gets. Wifi is useless, but the AC was very good. Shower was more or less completely clogged, water all over the place even after just a few minutes. The door of the room showed signs of a previous break in. Extremely annoying orange light 25 cm away from the face all night when lights are switched off. PREMIERE CLASSE MONTREUIL, General Manager at Premiere Classe Montreuil, responded to this review Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

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• User:EleniPatousia

  Trip type:

  Very dirty room

  25 Oct 2022

  We spent a night in this hotel and we will not go back. Floor was dirty, on the bed sheet there were hairs, not only from a person's head but from other parts of the body, if you know what I mean. This is the first time I slept in a hotel room with my clothes on. There were only two face towels, which we had to use for the shower as well. Airco did not work.There was only one small fridge, at the entrance door, for all residents.And upon arrival, another resident was complaining to the receptionist that her room had been broken into. Receptionist did not speak English, very difficult to communicate.For 99 euro, thank you but no thank you. PREMIERE CLASSE MONTREUIL, Directeur général at Premiere Classe Montreuil, responded to this review Dear Elina, First of all I would like to thank you for taking the time to give us your opinion about your stay in our establishment. We have taken your comments and suggestions into account and we will do our utmost to improve our service. We regret that you were unable to take full advantage of our services following your last stay with us. We regret that you were unable to take full advantage of our services following the inconvenience you experienced. However, our reception team is available 24 hours a day, so do not hesitate to ask us to change your room. Sincerely, Carine

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• User:PujanS6

  Trip type:

  Small hotel

  22 Sept 2019

  24hours manned hotel. near to bus stop and then metro to paris. Near to a departmentatl store to buy food. No restuarent nearby. Quiet place. Small ground with seating facility infront of hotel. ok hotel Carine C, Manager at Premiere Classe Montreuil, responded to this review Dear Customer, what a joy to read your comment !!! We are very happy to have you among our customers and hope to see you again soon. I will not fail to return your comment to all the team. see you soon,Sincerely,

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• User:Jakub217

  Trip type: Couples

  perfect stay

  18 Aug 2019

  If you are searching hotel for reasonable price this place is for you. Comfortable bed, cleaning everyday, good sweet breakfast and available parking place. Not so close to the underground but 15 minutes walk was not a problem for me. Always helpful staff Carine C, Manager at Premiere Classe Montreuil, responded to this review Cher Client , quelle joie de lire votre commentaire !!! Nous sommes très heureux de vous avoir compter parmi nos clients et espérons vous revoir très prochainement. je ne manquerai pas de faire un retour de votre commentaire à toutes l'équipe. à très bientôt,Bien sincèrement,

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• User:Z2488Dbbb

  Trip type: Friends getaway

  Catastrophe

  09 Nov 2018

  We went in this hotel with 2 friends for vacation. First of all the location of the hotel is a little bit far away from the noise of Paris (30 min from Eiffel tower by metro,(10 minutes from Louvre). The metro station is 13 minutes from the hotel. Thats one reason for the cheap price.The other reasons are that the rooms and bathroom are really small! Onpy big enough to fit the beds, thats all. Bathroom was inconvenient aswell. Just 1.5m² to take a shower and wash all of the bathroom. And the worst thing was that we couldnt take a proper shower, as the water didnt stop changing from boiling hot, to freezing cold in a matter of seconds without even touching anything, nonstop. I've never seen somethinglike this. I didnt like that we didnt have a plug in for our phones to charge next to our beds, but we had to get up. On the second day, we had to ask for the towel, as we were 3 and got only 2 towels.The black girl in the reception was really kind and helpful. I couldnt say the same thing about a guy at night, when we asked for some information, he wasnt present in his office, he came to help us and immediately left back in to another room. But because i needed something else i called him again saying sorry from the entrance and i heard a bored and heavy "uuuugggghhhh" as if we wasted his hole life in those 2 minutes. The only reason to come here is if you want only a place to sleep, and you dont mind taking at least 20 minutes trying to have a shower. Carine C, Manager at Premiere Classe Montreuil, responded to this review Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

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