Premiere Classe Roissy - Aeroport Charles De Gaulle

Recent Reviews: 1029

• User:Jbsulliva

  Trip type: Business

  Ok

  13 Oct 2025

  ok as a pit stop but be careful check in is a bit sloppy make sure you get the room type you booked.Clean as one would hope.Good bigger vehicle parking NB parking is not free. Khadija RAHMOUNE JOSEPHINE, General Manager at Hotel Premiere Classe Roissy Charles de Gaulle, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

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• User:Nancy U

  Trip type: Couples

  Poor experience!

  15 Jun 2025

  This is the worse hotel I have ever stayed in. The afternoon reception was difficult to work with we were merging two reservations and wanted the one without a third twin bed bunk bed. Excepted cramped small room, turned on the air conditioning and went to dinner. When we returned it had not cooled the room. Asked for help incase it was user error. Desk clerk came up and checked that it was set correctly. When I asked about a room change was told that this was the case in all room. When I asked for a discount I was just giving a card to review on trip advisor. Khadija RAHMOUNE JOSEPHINE, General Manager at Hotel Premiere Classe Roissy Charles de Gaulle, responded to this review Hello,Thank you for taking the time to share your impressions of our hotel.Customer satisfaction is our priority and their feedback helps us to improve.We regret that we did not give you all satisfaction and apologize for this.Sincerely

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• User:Siros1999

  Trip type: Friends getaway

  NEVER AGAIN - Discusting

  28 Mar 2025

  OMG this hotel was disgusting, we walked in to the male receptionist shouting at other guest as they couldn’t use the vending machine correctly, we were then given our room 4 I total , first room you walked into the smell was unbearable you could t even stay 5 mins in it, the other 3 rooms where do I start smelly, mould growing on walls and the bunk bed , unstable. Had to book another hotel as couldn’t allow children to sleep in there, now hotel refusing to refund.STAY AWAY STAY AWAY Khadija RAHMOUNE JOSEPHINE, General Manager at Hotel Premiere Classe Roissy Charles de Gaulle, responded to this review Hello,Thank you for taking the time to share your impressions of our hotel.Customer satisfaction is our priority and their feedback helps us to improve.We regret that we did not give you all satisfaction and apologize for this.Sincerely

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• User:nadegesl

  Trip type: Family

  Bang for your buck

  08 Jan 2025

  For the price we paid, the hotel was clean, the breakfast was fabulous, and it is close to the RER. What more do you want? Staff was also very friendly, we added a night at the last minute because our flight was canceled. Was pretty happy with them. Khadija RAHMOUNE JOSEPHINE, General Manager at Hotel Premiere Classe Roissy Charles de Gaulle, responded to this review Hello,Thank you for taking the time to share your thoughts on our establishment.Customer satisfaction is our priority and their feedback helps us to improve.Best regards ;

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• User:Mistermark2121

  Trip type: Family

  The whole floor stank of rotten eggs

  01 Sept 2024

  Great location to the airport and cheap price. But that's about the only thing going for this hotel.The room (in fact, in entire floor) stank of rotten eggs. I think there may have been a problem with the drains. The window was permanently open and the air con just seemed to make it worse. Its so bad it actually wakes you up frequently in the night.Rooms are very small - just enough room to put the bed in and thats it. Khadija RAHMOUNE JOSEPHINE, General Manager at Hotel Premiere Classe Roissy Charles de Gaulle, responded to this review Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

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