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Raphael

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Raphael

locationEtoile-C.Elysees/Trocadero, Paris

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About RaphaelAbout Raphael

Location

This charming city hotel has a central location at the heart of Paris just 100 m to links to the public transport network A diverse selection of shops, restaurants, bars, cafés and further entertainment venues are to be found in the vicinity (within 500 m of the hotel) as are many of the city's top cultural and historical sights including the Eiffel Tower.

Facility

100 rooms, including 37 suites and 50 double rooms, are located on 7 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. There is also an ironing set and a trouser press. A direct dial telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

A sun terrace is a great place to while away the hours. Guests can choose from a range of leisure activities, including a gym, aerobics, a spa, a sauna, a steam bath and a hammam.

Meals

Dining facilities include a non-smoking restaurant, a dining room, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Raphael Amenities at Raphael

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

714

Very Good

189

Average

74

Poor

38

Terrible

49

Recent Reviews: 1064

  • User:Augustina P

    Trip type: Business

    Perfectly perfect

    rating10 Nov 2024

    Absolute perfection, from you moment you walk in to the moment you walk out! Hotel you start to miss right before you leave it’s doors! Charm, class, old school professionalism. Just an Ideal experience! You get an impression you are in magnificent elegant palazzo and the staff makes you feel it’s your own. Never enough…ParisThank you Hotel Raphael! Fabrice Afuta, Directeur général at Hotel Raphael, responded to this review Dear Madam, Thank you so much for your kind and heartfelt review. It was truly an honour to host you right before our temporary closure for the renovation of Hotel Raphael. We are thrilled that you had such an ideal experience with us, and your appreciation for the charm, class, and professionalism of our hotel means the world to us.As we prepare for this exciting renovation, we look forward to welcoming you back in Spring 2026 to celebrate the centenary of Hotel Raphael. It will be a special occasion, and we cannot wait to share it with you.Until then, we would be delighted to welcome you at our two other Parisian properties: The Majestic Hotel-Spa, just next door to the Raphael, and Hotel Regina Louvre, with its stunning location overlooking the Tuileries Garden. Both hotels offer exceptional service and beautiful surroundings, and we are confident they will provide you with another wonderful stay in Paris.Thank you once again for your generous words. We look forward to welcoming you back soon, whether at one of our properties or to celebrate the centenary of Hotel Raphael.Best regards,Fabrice AfutaGeneral Manager

  • User:Companion09509472770

    Trip type: Business

    Contemporary Heritage

    rating16 Oct 2024

    Large rooms, cured in all details, a flavour of classic old Paris in a modern and running world. Breakfast is good, all facilities in the room work properly, very friendly personnell; it is an old fashion hotel, nothing to do with modernity and technology, it has a unique flavour. Fabrice Afuta, Directeur général at Hotel Raphael, responded to this review Dear Madam, Dear Sir, We would like to thank you for your recent stay at the Raphael and for your five-star feedback. We take great pride in offering our guests a memorable experience, and it's wonderful to know that you enjoyed your stay with us and appreciated the spaciousness and attention to detail in our rooms, as well as our breakfast buffet. Your compliments about our accommodating team and the traditional ambiance are truly appreciated, as we strive to maintain the heritage of our establishment while providing modern amenities for a comfortable stay.We value your insights and sincerely hope to welcome you back on your next visit to Paris.Best regards,Fabrice AfutaGeneral Manager

  • User:MuppOnTheMove

    Trip type: Couples

    Pricy but Beautiful Hotel Next to Arc de Triumph

    rating15 Oct 2024

    I booked this room for one night after making a mistake with my travel dates to Paris and realizing I was short a hotel for my first night. This hotel was very pricy- over 450 Euros for one night for one of the simpler rooms- but I figured hey, it’s just one night and why not. Check in was fast and easy, our room was ready right away. I thought the room would be bigger, but nonetheless it was nice and I loved the windows on either side. Unfortunately we were so tired from our overnight flight and the time change that we slept most of our stay. We were not able to see the rooftop or the dining area. The lobby of the hotel was very nice and clean, and I loved the clear glass elevator. The best part was that the Arc de Triumph was right down the block. When we finally woke up it was closed, but we were still able to walk around it which was nice. The Eiffel Tower and YSL museum are also within walking distance. I would say this is in a prime location for many activities and the staff is friendly and courteous. Fabrice Afuta, Directeur général at Hotel Raphael, responded to this review Dear Madam, Dear Sir,We would like to thank you for taking the time to share your feedback regarding your recent stay at the Raphael. We are delighted to hear that you had a positive experience with our fast and easy check-in process and that you appreciated the cleanliness and design of our lobby, as well as our unique glass elevator.We are pleased that our prime location allowed you to enjoy nearby attractions, such as the Arc de Triomphe and the Eiffel Tower. We are also glad to see that our staff made a positive impression on you with their friendly and courteous service.We understand that our smaller rooms, which are 25m², may not have met your expectations for size; however, we do offer larger accommodations of up to 70m² to cater to the diverse preferences of all our guests. Thank you again for your valuable insights. We truly appreciate your feedback and look forward to welcoming you back for another stay in Paris.Best regards,Fabrice AfutaGeneral Manager

  • User:ProfViv

    Trip type: Couples

    Pluses and Minuses

    rating25 Sept 2024

    Very attentive and friendly staff; fairly large room; excellent bed; excellent breakfast. Roof terrace is lovely, though didn't get to use in cool Sept. But this old lady needs some refurbishment. E.g., 1 chair had springs that were completely gone; couldn't sit in it. Two lights out on ceiling fixture. Biggest lack overall -- no real salon! Just a few chairs and couches facing the corridor on the rez-de-chaussee floor. I doubt that can be remedied without major reconstruction. Not quite enough value for lot of $$$. Fabrice Afuta, Directeur général at Hotel Raphael, responded to this review Dear Madam, Dear Sir,We would like to thank you for taking the time to share your feedback with us regarding your recent stay at the Raphael. We truly appreciate your kind words about our attentive and friendly staff, as well as your compliments on the spacious room, comfortable bed, and excellent breakfast. We're glad you enjoyed our lovely rooftop, even if the weather didn’t allow for a full experience during your stay.We also want to sincerely apologize for the inconvenience you experienced, particularly with the condition of your room. Your comments regarding the need for refurbishment have been duly noted and we want to assure you that our next refurbishment project will focus on improving our overall facilities.We also appreciate your thoughts on the seating arrangements in our lobby area. We strive to create a welcoming environment for all our guests, and your input will help us as we consider future enhancements.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Best regards,Fabrice AfutaGeneral Manager

  • User:533jorgecarlosc

    Trip type: Family

    Paris family trip

    rating17 Sept 2024

    The service, food is impecable, the rooms are a little out dated but general is great, the staff goes out of there way to please us, but the rooms need Al little TLC and get them to 2000. I definitely think the location is amazing, the breakfast is splendid and delicious, Fabrice Afuta, Directeur général at Hotel Raphael, responded to this review Dear Sir,We would like to thank you for staying with us at the Raphael and for your feedback. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed our impeccable service, delightful breakfast, and our amazing location. Our team strives to provide an exceptional experience for our guests, and it is wonderful to know that their efforts made a positive impact on your stay.We appreciate your comments regarding the rooms. Your feedback is invaluable as we continuously look for ways to improve our facilities. Rest assured, we are actively working on updates and enhancements to ensure that all aspects of our hotel meet the high standards our guests expect.Thank you once again for your kind words and constructive feedback. We hope to welcome you back soon and provide you with an even better experience.Best regards,Fabrice AfutaGeneral Manager

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