Renaissance Paris Nobel Tour Eiffel Hotel

Recent Reviews: 1059

• User:Ashish L

  Trip type: Business

  2-Star at $800/night - Avoid

  03 Jun 2026

  The property was listed on Bonvoy as with a 4.2 star rating. At 780 Euros, it seemed steep, but maybe the property was that good. Wrong Assumption. Just the opposite. Rooms are 20 years outdated and in poor condition… stained carpets, damaged furniture, torn curtains, etc. Service was nonexistent. Even for an Ambassador Elite guest. I had requested and been assured some vegan options for breakfast— none even after arriving and discussing and receiving assurance from the hotel management. Coffee/espresso order taking 20 min with excuses that “this is close, drinking instead.”Just a terrible hotel. Will not stay again.

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• User:Kirsten C

  Trip type: Family

  The best hotel (and staff) you could possibly ask for!

  24 May 2026

  I don’t often take the time to write reviews, but with this hotel I felt I absolutely must let you know how amazing of an experience we had. From check in to check out, we were treated like the upmost appreciated guests, I was so pleasantly surprised. Upon arriving, we were immediately met at our vehicle and had our bags swept away and safely stored, later brought up to our room. We didn’t have to worry about a thing. The check in process was extremely smooth, even though we arrived almost 8 hours before check in time. Our room was not ready, but not long after we were offered a courtesy room where we could rest and freshen up until receiving our actual room. I have never had a hotel offer such a thing before. The woman working the front desk, I wish I had gotten her name, was beyond wonderful, knowledgeable, accommodating, and communicative, as with the rest of the staff. We felt entirely cared for if not spoilt our entire stay here.If I had to make one suggestion, it would be that the restaurant show the same courtesy as the hotel. Although an absolutely stunning setting, the “vibe” was just “off”, in my opinion, compared to the ambience of the rest of the hotel. Staff was not quite as receptive and it made breakfast a bit less enjoyable. I’m sure it varies by experience, and I’m hopeful that others could have had a better one. Nonetheless, this shouldn’t take away from your stay at this beautiful property.I would highly, highly recommend a stay here, especially given the perfect location walkable to the Eiffel Tower, Arc de Triomphe, Champs Élysées, etc. Overall, a lovely spot for tourists or anyone looking for the perfect hotel in Paris. Guest Relation, Guest Services / Front Office at Renaissance Paris Nobel Tour Eiffel Hotel, responded to this review Dear Valued Guest,Thank you so much for sharing such a thoughtful and detailed review of your stay with us. We are truly delighted to hear that you felt so well cared for from arrival to departure, and that our team was able to make your experience smooth, comfortable, and memorable.Your kind recognition of our front office team means a great deal, and we will be sure to share your lovely comments with them.We also appreciate your constructive feedback regarding breakfast service, as guest insights help us continue to improve across all areas of the hotel.It was a pleasure to welcome you, and we hope to see you again very soon in Paris.Warmest regards,KumarGuest Relations Supervisor

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• User:PKB47803

  Trip type: Couples

  Best to avoid

  19 May 2026

  Good location near Eiffel Tower, although 20 minute walk. Hotel is created from several old buildings. We reserved several months ahead of time and had asked for a deluxe room. When we arrived - after check in time on reservation, we were told it would be about three hours before the room was ready as the current tenants were checking out late. Instead, we were given a room in a back building that had no elevator. To access, we had to walk a maze around a courtyard restaurant as the kept closing off access to the restaurant, which would have allowed a short, direct walk. The irony is that the restaurant wasn’t even open! The bed was worn out. Each morning I woke with a backache from sleeping in it. The 1/2 wall in the shower did not seal well to the tub, so the floor was essentially flooded every time we took a shower, unless we piped towels along the tub to catch the water. We had no problems with peeling paint, etc, as noted in some reviews, but this is not a place I’d recommend. Motel 8s in the US are better than this. Guest Relation, Guest Services / Front Office at Renaissance Paris Nobel Tour Eiffel Hotel, responded to this review Dear Valued Guest,On behalf of the entire team at the Renaissance Paris Nobel Tour Eiffel Hotel, we would like to thank you for staying with us and for taking the time to share your feedback.We are truly sorry to learn that your experience did not meet your expectations, particularly regarding the room readiness upon arrival, the accessibility of your room, the comfort of the bedding, and the bathroom facilities. Please accept our sincere apologies for the inconvenience caused during your stay.Guest satisfaction is extremely important to us, and your comments have been shared with our management team so that we may review and improve these aspects of our service and facilities.We do appreciate your positive mention of our location near the Eiffel Tower, and we regret that the remainder of your experience did not reflect the level of comfort and hospitality we strive to provide.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future for a much improved experience.Kind regards,Kumar (The Renaissance Paris Nobel Tour Eiffel Team)

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• User:debsus10

  Trip type: Couples

  Disappointing Experience

  14 May 2026

  We recently stayed at this hotel at the beginning of our trip through France. We started with 5 days in Paris. We booked this hotel because we stayed here in 2022 and had a wonderful experience so we were looking forward to coming back. Unfortunately, our experience was not good. First was the check in process. While we were thanked for our Marriott loyalty (Platinum life time members), plus I made the reservation 9 months ago but we were informed that we were not able to be upgraded. The staff member acted like because we were paying with points (a LOT of points!), we were not eligible for anything. The room was small, old and in need of updating. Housekeeping was consistently late or nonexistent. The included breakfast was adequate but not up to the previous experience. One of our biggest disappointments was the garden. When we were there in 2022, we watched them build the new garden and stayed through the remodeling. We were looking forward to enjoying the garden. However, it is not for use by the hotel guests. It is a separate restaurant and a very expensive one at that. To the management of this hotel and to Marriott, I have been a loyal Marriott customer for over 20 years but I am seriously considering giving more of our travel business to other brands after this experience. We will not return to this hotel for future Paris visits. Guest R, at Renaissance Paris Nobel Tour Eiffel Hotel, responded to this review Dear Guest,Thank you for taking the time to share your feedback and for your continued loyalty to Marriott over the years. We are sincerely sorry to learn that your recent stay did not reflect the positive memories of your visit in 2022.Please accept our apologies regarding your arrival experience, the condition of the room, housekeeping service, and breakfast. While upgrades are always subject to availability, we regret that you did not feel fully recognized as a valued Platinum Lifetime member.We also appreciate your comments concerning the garden area. As part of the hotel and restaurant, the garden is reserved during lunch and dinner service for guests dining at the restaurant, and we apologize if this was not communicated clearly during your stay.Your feedback has been shared with the relevant teams, as it is invaluable in helping us improve the experience we provide to our guests.Thank you once again for your comments, and we hope to have the opportunity to restore your confidence in a future stay.Kind regards,Guest Relations Team

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• User:GlynA502

  Trip type: Friends getaway

  Nice hotel service not so good.

  30 Apr 2026

  The hotel is a little dated and could do with a refresh but is full of charm and character it’s a shame the same can’t be about the team. I am a regular user of Marriott and have to say I was so disappointed by the level of service at the hotel. When questioned the team just referred back to the management saying they were following instructions (non were big asks - a late checkout till 3 but was told had to pay for the last hour 2-3). I think the concept of customer service got a little lost and such a shame as all other stays the team have always gone the extra mile but sadly not here.

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