Star Champs-Elysees

Recent Reviews: 64

• User:Catarina S

  Trip type: Family

  Nice hotel and helpful staff

  18 May 2026

  My family an I stayed here four nights for sightseeing in Paris. The hotel is situated close to the L ‘arc de Triumph which was very convenient since we used the metro and RER trains a lot. The pool area was vary nice to play with our grandchild. There were five different water massages in the pool. The rooms were nice and clean. The beds perfect for my back. The staff was very kind and helpful and especially when we needed to call a doctor and get help finding a pharmacy twice. There were several good restaurants nearby and only three minutes walking from the Aveny Champs -Elysees and the L’ arc de triumph. I would love to come back to this hotel another time. Arcotel Starchampselysees, Gestion de revenus at Star Champs Elysees, responded to this review Dear Guest,Thank you so much for this wonderful review! We are absolutely delighted that you and your family had such a memorable stay with us for your Paris sightseeing trip.It is fantastic to hear that our prime location—just a three-minute walk from the Champs-Élysées and the Arc de Triomphe—made your travels around the city so convenient, and that you enjoyed the nearby dining options. We are also thrilled that your grandchild had a great time in our pool area and that the room comfort, especially the beds, gave you the perfect rest.Most importantly, we are incredibly proud of our staff's responsiveness. Facing a medical situation while traveling can be stressful, and we are so glad our team could assist you quickly in contacting a doctor and locating a pharmacy. Your kind words will be warmly shared with the entire team.It would be an absolute pleasure to welcome you, your family, and your grandchild back for another beautiful stay in the future!Warm regards,Tatiana - Community Manager

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• User:Image C

  Trip type: Family

  Perfect location, lovely staff, and a very welcoming stay with our dogs.

  17 May 2026

  Beautiful hotel in a perfect location!We were very happy with our stay. The hotel is very centrally located — close to the metro, the Arc de Triomphe, and many other sights. Most of the time, we were able to walk everywhere because everything was so easy and convenient to reach.The hotel itself is very charming, clean, and comfortable. The staff were all extremely friendly, helpful, and understanding. A very special thank you and compliment goes to Aymen, who was incredibly kind, attentive, understanding, and helpful.We travelled with our dogs for the first time, and we felt very welcome. Our dogs barked a few times, but the staff were very patient and understanding. Dogs can be a little like children sometimes, and it was so nice to feel that the hotel staff handled everything with kindness and patience.The breakfast buffet was also very nice, clean, and lovingly prepared.I honestly have nothing negative to say about this hotel. For anyone who wants to stay close to the city, be out and about, and reach everything easily, this hotel is simply perfect.We would definitely recommend this hotel and would absolutely stay here again on our next trip to Paris. Practical, clean, friendly, and very pleasant! Arcotel Starchampselysees, Gestion de revenus at Star Champs Elysees, responded to this review Dear Guest,A huge thank you for this wonderful and heartfelt review! We are absolutely delighted that your stay with us was such a success and that our ideal location, in the heart of Paris and near the Arc de Triomphe, allowed you to explore everything on foot.It is a real pleasure to read your compliments on the hotel's cleanliness, the comfort of our facilities, and the quality of our breakfast buffet. Your kind words will be passed on with immense joy to the entire team, and especially to Aymen. He will be very touched to know that his kindness and thoughtful touches made your first travel experience with your dogs so peaceful. Here, four-legged companions are truly part of the family, and our team prides itself on being patient and understanding.Your recommendation is our greatest reward. It will be a real pleasure to welcome you and your faithful companions back again on your next visit to Paris!Sincerely,Tatiana - Community Manager

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• User:tasosc219

  Trip type: Family

  Junior Suite" — Completely unsuitable for 4 people.

  09 May 2026

  I I recently booked a Junior Suite for four people directly through the hotel website. Unfortunately, the room was entirely too small for this capacity. Once the sofa bed was opened, there was virtually no floor space left, and the path to the bathroom was completely obstructed. To reach the bathroom, we were forced to either squeeze against the wall or climb over the bed.When I raised this issue with staff, I was told no larger rooms were available. I am disappointed that the website lacks specific room dimensions, as I never would have booked this for a family of four had the true size been clear. If you are a group larger than two, I strongly advise looking elsewhere. Please see my photos for a clear view of the assault course getting to the bathroom. Arcotel Starchampselysees, Gestion de revenus at Star Champs Elysees, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are sincerely sorry that the layout of the Junior Suite was not comfortable enough for your family stay.We completely understand your disappointment regarding the available space once the sofa bed was unfolded. To avoid this type of inconvenience and to help our guests make the best choice, we ensure that the exact size of each room category is clearly indicated on our website at the time of booking. We regret that this information escaped your attention.The layout of our historic building in the heart of Paris dictates specific dimensions, and our team did everything possible to assist you despite the hotel being fully booked that day. Your comments regarding the flow of movement within the room are invaluable and encourage us to optimize the design of our suites.We hope you will cherish fond memories of your stay in Paris and that we will have the opportunity to offer you accommodation better suited to your needs on a future trip.Best regards,Tatiana - Community Manager

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• User:rachaeld538

  Trip type: Couples

  Contemporary Decor, Good Sized Shower

  01 Apr 2026

  Very very helpful staff! We loved the front desk personnel, bartender William, and bellhop. The room was small, but well laid out with shelves and cubbies to store stuff. The shower stall was probably the biggest of the 3 Paris hotels of this trip. Very clean. Contemporary black and white decor! Arcotel Starchampselysees, Gestion de revenus at Star Champs Elysees, responded to this review Dear Guest,Thank you so much for your wonderful review.We are delighted to read that you particularly appreciated the contemporary design of our hotel, the impeccable cleanliness of the room, and the generous size of the shower—a comfort always greatly appreciated during a stay in Paris.Your compliments about our team mean a great deal to us. We will be sure to pass on your kind words to our reception staff, William at the bar, and our bellhop, who will be thrilled to know that they contributed to making your stay so enjoyable.We are also pleased that the room's layout, with its well-designed shelves and storage, compensated for its more compact size.We hope to have the pleasure of welcoming you back again very soon.Sincerely,Tatiana - Community Manager

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• User:Charanee P

  Trip type: Friends getaway

  Hotel Star Champs Elysées

  23 Mar 2026

  Amazing hotel, very clean. The staff were really helpful and kind. Would highly recommend! Arcotel Starchampselysees, Gestion de revenus at Star Champs Elysees, responded to this review Dear Guest,Thank you so much for your wonderful review.We are delighted to read that you found our hotel impeccable and that the kindness and helpfulness of our team contributed to making your stay even more enjoyable.Your recommendation means a great deal to us and is a wonderful reward for all our staff.We hope to have the pleasure of welcoming you back very soon.Sincerely,Tatiana - Community Manager

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