Stella Etoile

Recent Reviews: 644

• User: Warattayar S

  Trip type: Solo travel

  Serious Privacy and Safety Concern During My Stay

  I stayed at this property from September 22 to September 23, 2026. What happened on the morning of September 23 was one of the most disturbing experiences I have ever had at a hotel.At approximately 11:25 AM, a male staff member attempted to enter my room. I clearly told him that I was undressed and told him NOT to enter. He responded that he could enter anyway, opened the door, and put his head i… Read moreI stayed at this property from September 22 to September 23, 2026. What happened on the morning of September 23 was one of the most disturbing experiences I have ever had at a hotel.At approximately 11:25 AM, a male staff member attempted to enter my room. I c… Read more

• User: Global04997245089

  Trip type: Business

  Horrific, Unethical, Does not allow a baby

  Our experience was deeply concerning and, in our view, demonstrated unethical business practices.Despite disclosing at the time of booking that we were travelling with an infant, the hotel refused to honour our reservation upon arrival, claiming that children were not permitted. This directly contradicted the property's published policies, which state that children are welcome. At no point before… Read moreOur experience was deeply concerning and, in our view, demonstrated unethical business practices.Despite disclosing at the time of booking that we were travelling with an infant, the hotel refused to honour our reservation upon arrival, claiming that children… Read more

• User: Niloo N

  Trip type: Friends getaway

  Disgusting hotel room.

  DISGUSTING HOTEL ROOM. There was MOLD, FECES and WHITE SPLASHES on the bed. My friend and I cried for an hour because of how disgusting it was. We left and they cancelled the booking without giving us our refund back. Do not go here if you have ANY standards for cleanliness.DISGUSTING HOTEL ROOM. There was MOLD, FECES and WHITE SPLASHES on the bed. My friend and I cried for an hour because of how disgusting it was. We left and they cancelled the booking without giving us our refund back. Do not go here if you have ANY standards f… Read more

• User: loverithac

  Trip type: Family

  Horrible receptionist from the beginning

  This was one of the worst hotel experiences I’ve ever had. When we arrived in Paris, the front desk lady was extremely rude and discriminatory toward our group. We were traveling with two small children (ages 1 and 2), and instead of trying to accommodate us, she immediately made us feel unwelcome.The only “solution” she offered was forcing us to pay an extra $200 per night for a separate downstai… Read moreThis was one of the worst hotel experiences I’ve ever had. When we arrived in Paris, the front desk lady was extremely rude and discriminatory toward our group. We were traveling with two small children (ages 1 and 2), and instead of trying to accommodate us,… Read more

• User: gastride B

  Trip type: Family

  Receptionist just terrible

  I had a very disappointing and stressful experience at Hôtel Stella Étoile.I arrived with a confirmed reservation for two nights, traveling from the United States with my infant, and was immediately met with unprofessional and dismissive behavior from the receptionist. Without asking for my name or properly checking my booking, she incorrectly assumed my identity and began addressing me as another… Read moreI had a very disappointing and stressful experience at Hôtel Stella Étoile.I arrived with a confirmed reservation for two nights, traveling from the United States with my infant, and was immediately met with unprofessional and dismissive behavior from the rece… Read more