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The Chess Hotel

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The Chess Hotel

locationArr.9 Opera-St Lazare, Paris

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About The Chess HotelAbout The Chess Hotel

Location

Ideally located in the heart of Paris, near the Opéra Garnier and the department stores (Galeries Lafayette and Printemps), the hotel enjoys a privileged location in the French capital. Restaurants, bars and pubs are approximately 50 m from the hotel, and nightspots are some 500 m away. Links to the public transport network are only about 100 m away, and the nearest railway station is a 15-minute walk from the hotel. Orly Airport and Charles de Gaulle International Airport are 20 and 25 km away respectively.

Facility

Guests have a choice of 59 rooms, including 14 single rooms and 22 double rooms, located in a 5-storey main building and a 6-storey auxiliary building. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, yoga and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Chess Hotel Amenities at The Chess Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Newspaper kiosk

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Bars / Pubs

50 m

Restaurants

50 m

Underground/Over ground Station

100 m

Bus Station

100 m

Public Transport

100 m

Shopping opportunities

200 m

Train Station

500 m

Nightclub

500 m

Park

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

287

Very Good

200

Average

41

Poor

12

Terrible

3

Recent Reviews: 543

  • User:581mjs

    Trip type: Couples

    Thieves !

    rating06 Aug 2025

    We had a deeply disappointing experience at this hotel. An iPad, Kindle, and a collection of makeup were stolen from our room on August 3rd 2025 at approximately 10:00 am. We immediately reported the incident, but the response from management was inadequate. Despite the seriousness of the situation, no effort was made to check security footage or investigate beyond a brief and unhelpful search of our room, which we had already thoroughly checked ourselves. Unfortunately, there was no follow-up, accountability, or concern shown by the staff. This experience left us feeling completely unsupported and unsafe. We would not recommend this hotel. Mgmt HR, Owner at The Chess Hotel, responded to this review Dear Mr &Ms Siewert, We thank you for choosing The Chess Hotel for your recent stay in Paris. We are sorry to read that you felt unsupported when reporting your personal belongings missing during your stay. Please be assured that our receptionist immediately took the necessary steps to record it, so that the hotel management could initiate an internal investigation. However, we would like to remind you that, in the event of a theft, filing an official police report is required to formally initiate any investigation. To date, we have not received confirmation of such a report, which is necessary to begin interviewing relevant staff and to provide security video records to the competent authorities. The safety and trust of our guests remain our highest priorities, and we regret that this situation affected your stay. We remain at your disposal for any further assistance. Kind regards,The Management

  • User:pekao

    Trip type: Business

    It is okay for short stay

    rating27 Nov 2024

    I stayed on business but hotel felt more of the tourist category. Deluxe room was tiny. It was virtually just bed and really small round table in the corner. I stayed in many Paris hotels over the years and this room was the smallest. Closet behind the curtain. Internet for work call was actually decent. Safe worked.There was no kettle or complementary water in the room. British tea lovers beware!Prices in minibar: 7 euros for a can of sparkling water.Window opens normally for fresh air and aircon heats properly.Bathrobe and sleepers included.I requested back side which was view to the wall but at least it was quiet at night. Hotel is in the side street - close to the shopping and metro station. You can easily arrive by metro from Gare du Nord with one change (line 4 and 9). I took uber once and if you can - avoid it as city centre traffic is horrendous, I spent one hour on one roundabout. Take the metro or just walk - it will be quicker.Staff at the reception is friendly.Overall it was fine for one night but there is nothing in particular that would call me back. Mgmt HR, Propriétaire at The Chess Hotel, responded to this review Dear Guest, Thank you for having taken the time to come back on this experience at The Chess. It was a pleasure to count you among our guests and we are pleased to hear that overall, the quality of the service offered to you throughout this stay at our 4-star boutique hotel complied with your expectations. Of course, your remarks retained all our attention and we regret to hear your disappointment regarding the room set at your disposal. Yet, the size of our deluxe rooms is similar to that of other Parisian establishments in our category, given our excellent geographical location, right next to the opera. Next time you make a reservation, don't hesitate to contact our team, who will be delighted to help you find a room more to your liking. Rest assured that your remarks will encourage us to improve. The entire team is delighted to note your full satisfaction regarding her attentive service and hopes that you will continue to place your trust in us during your next visit to Paris. We will do our best to ensure that your stay is as perfect as possible. Kind regards, The Management

  • User:Dean N

    Trip type: Couples

    Lovely hotel but cleanliness not up to scratch!

    rating24 Nov 2024

    We stayed here for two weeks for my birthday and enjoyed lot things about the hotel. The staff were polite and friendly and our room was lovely, we loved the view and our small balcony onto the street. We would ask for room 503 if we stayed again. The only thing that let the place down was the cleanliness of the room. Firstly, whenever we opened the wardrobe we were met with a cloud of dust. I suspect on top of the fridge had never been cleaned. Secondly, the grout in the bathroom tiles was dirty. A quick scrub would sort it. Thirdly, the toilet bowl was dirty. Again, a quick scrub would sort. Fourthly, there was a hair in the sink when we arrived. We’re both male with short jar so definitely wasn’t ours!Lastly, the sink drained super slow. This means that even if you washed your hands it would take ages for the water to go. It is really disappointing to have to write the above as everything else was perfect. The bed was comfortable. The room well decorated. If the few points were fixed we would stay again. Mgmt HR, Propriétaire at The Chess Hotel, responded to this review Dear Dean, Thank you for taking the time to share this review. First of all, it was a real pleasure to count you among our guests during these 2 days and we are delighted to hear that you enjoyed the warm welcome of our team, the nice room set at your disposal as well as its attributes. Rest assured that we attach the greatest importance to the cleanliness of our hotel and its rooms. We apologize for the inconveniences encountered. Yet, our chambermaids are very thorough in their work and although we are very sorry, none of our guests who have stayed in this room have complained about its cleanliness. You also mention marks on the bathroom fittings. These are simply marks from cleaning and wear and tear. Our facilities are clean and regularly maintained. Finally, we'll be sure to carry out the necessary checks on your bathroom sink, thank you for your report. Your remarks are precious and will be useful to optimize the experience of our guests. Hoping that you fully enjoyed the great location of our 4-star boutique hotel, very convenient to explore Paris. We will be delighted to count you again among our guests if you nevertheless accept to renew your trust in us on a next visit, Kind regards, The Management

  • User:Tara A

    Trip type: Couples

    First time in Paris

    rating03 Sept 2024

    Great boutique hotel, nestled in the streets of Paris!Great location and walking distance to the louvre which we could use the PT system to get everywhere.Cute rooms and perfect size! The team at Chess hotel were lovely and very accommodating.Look forward to coming back to Paris now we’ve found this Gem Mgmt HR, Propriétaire at The Chess Hotel, responded to this review Dear Tara,A thousand thanks for coming back on this great experience ! The entire team of The Chess is delighted to hear so much satisfaction regarding the quality of the service provided throughout this stay at our 4-star establishment, and its excellent location, very convenient to discover the City of Light :)You are always welcome, do not hesitate to renew your trust in us on a next visit to Paris, See you soon, The Management

  • User:harrietskm

    Trip type: Couples

    Boutique Hotel

    rating20 Aug 2024

    this hotel is in a fabulous location for us. It’s a boutique hotel 50 rooms well managed. Everything was as good as it possibly could’ve been for what our needs were. I would highly recommend this hotel to anyone that’s in the area and would like to stay in the small well run boutique Hotel off the beaten path on side street of two busy street shopping movies Dinning Metro taxi and bus. centrally located to most everything that most people want to do for a week in Paris breakfast was excellent. They had everything from eggs to salmon. The people that worked here couldn’t have been nicer and were helpful !!!we stayed at this hotel three times and it gets better and better each time time and I’m looking forward to Returing on our next stay in Paris Mgmt HR, Propriétaire at The Chess Hotel, responded to this review Dear Harriet,The entire team of The Chess thanks you for sharing this pleasant and detailed review !It is a real pleasure to hear that you enjoyed the quality of the service provided throughout this experience, especially the beautiful setting in which we are lucky to welcome our guests, the comfort of the room set at your disposal, as well as the richness of our breakfast and the great location of our 4-star boutique hotel, which allowed you to discover our charming city as you wished ;)Of course, we apologize for the inconvenience encountered with our elevator, which was used particularly intensively during the Olympic Games. The necessary measures will be taken to avoid this kind of issue on the future.Looking forward to having you again on a next visit to Paris, you are always welcome !See you soon,The Management

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