


20+ photos
This hotel is located in Paris.

10 - 12 Rue Cognacq-Jay
Check-in from 3:00 PM · Check-out by 12:00 PM

10 - 12 Rue Cognacq-Jay
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
678 reviewsUser: MERT CAGLAR D
Trip type: Family
Hours of Waiting, Broken Amenities, and Indifferent Staff — Would Not Recommend
We arrived expecting the stated check-in time of 3:00 PM, but they kept us waiting for hours, using “the room is still being cleaned” as an excuse. Only after the time had long passed and we finally complained did they respond — at first ignoring us, and only after we pushed further did they give us the room.The hotel’s own rules list states that penalties for late check-out start at 500 euros. Wh… We arrived expecting the stated check-in time of 3:00 PM, but they kept us waiting for hours, using “the room is still being cleaned” as an excuse. Only after the time had long passed and we finally complained did they respond — at first ignoring us, and only…
User: Simon_of_Oxford
Trip type: Business
Really good stay in a very stylish hotel in a great location - worth a splurge!
I went to the One Alma for work, and my wife joined me on this trip. The location is great, with good access by RER from Charles de Gaulle, and a short walk from the Musee d'Orsay. The reception staff were very friendly, offering us a glass of champagne as we completed the check-in paperwork. Our room and bathroom were quite large, with cool decor. My only minor gripe would be that the desk was a… I went to the One Alma for work, and my wife joined me on this trip. The location is great, with good access by RER from Charles de Gaulle, and a short walk from the Musee d'Orsay. The reception staff were very friendly, offering us a glass of champagne as we…
User: snowangel2014
Trip type: Family
Comfortable, but many oddities
We have stayed in H10 hotels in Spain and Italy, and have loved every experience we have had. We love the locations, the top floor views, the eccentric art, and the tight professionalism of the staff. I had set my expectations higher because this hotel is a self-proclaimed 5 star hotel, where the others we have stayed in are 4 or 4S. But, we felt overall, our expectations were not met. That said,… We have stayed in H10 hotels in Spain and Italy, and have loved every experience we have had. We love the locations, the top floor views, the eccentric art, and the tight professionalism of the staff. I had set my expectations higher because this hotel is a se…
User: Lovethesun151311
Trip type: Couples
Fabulous
My husband and I have just returned from a wonderful 3 night stay. The staff are efficient, friendly and extremely helpful. Our bags were taken straight from the car to our room and we were offered a glass champagne at check-in, which was much appreciated.We were also given a voucher for a drink at the rooftop bar, which was lovely, but we felt a little background music would have provided more of… My husband and I have just returned from a wonderful 3 night stay. The staff are efficient, friendly and extremely helpful. Our bags were taken straight from the car to our room and we were offered a glass champagne at check-in, which was much appreciated.We w…
User: AlexDyer90
Trip type: Couples
Absolute Perfection!
Adel made my trip with One Alma unforgettable. It was a special occasion and he made every part of he trip perfect. From greeting us with champagne, to upgrading and decorating our room and just going above and beyond for anything we wanted. A true gentleman and a credit to the company. When we return to Paris this will definitely be the only place we stay! Doriane at reception (and another woman… Adel made my trip with One Alma unforgettable. It was a special occasion and he made every part of he trip perfect. From greeting us with champagne, to upgrading and decorating our room and just going above and beyond for anything we wanted. A true gentleman a…
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