Staff great food great room great
Stay16997905485, at Hotel de Dieppe 1880 Rouen Best Western Plus, responded to this review
Dear John,We are very happy to read this and communicate it to our staff.Kinds regardsLeslie
User:HPS2009
Trip type: Couples
No surprises, what is good for a hotel
05 Jan 2026
Well located for those arriving by train.The rooms are comfortably sized, the facilities work well, and the staff are kind, polite, and professional.Overall, it is a smooth, no-surprises stay — exactly what one expects from a good hotel.
hotel de dieppe, Sales at Hotel de Dieppe 1880 Rouen Best Western Plus, responded to this review
Hello,Thank you very much for taking the time to share your review. We are delighted to hear that your stay was comfortable and that our staff was helpful. We will be sure to pass along your kind words to our team.We hope to have the pleasure of welcoming you again in the future.Best regards,Hinfray ChloéReception team
User:Odyssey14774865451
Trip type: Family
A warm welcome on a cold wet night
25 Nov 2025
Travellers learn not to expect much from hotels right by railway stations, but the family owned Hotel de Dieppe 1880, two minutes if that from the front door of Rouen station, is a shining exception. Late on a horrible wet Sunday night, the warmth of the receptionist's welcome was as cheering as the smart spotless interior. The restaurant was closed, but the cosy bar was still serving excellent food. Our twin room - on the fourth floor, accessed by a tiny historic lift which wouldn't suit anyone with giant suitcases - was compact, but very comfortable and well equipped. The breakfast buffet was exceptional, including smoked salmon and beautiful cheeses, and the terrasse would be a fine lunch spot while waiting for a train. We only wanted a convenient overnight, but we would happily have stayed longer, it is a lovely hotel
hotel de dieppe, Sales at Hotel de Dieppe 1880 Rouen Best Western Plus, responded to this review
Hello, A heartfelt thank you for your wonderful review!We are delighted that your stay — even on a cold and rainy evening — was brightened by our welcome and our hotel.It is truly a pleasure to read that you enjoyed the comfort of your room, the charm of our historic lift, as well as the dishes served at the bar. We are also very happy that our breakfast buffet made such a positive impression — your kind words mean a lot to us.We sincerely hope to have the pleasure of welcoming you back, perhaps for a slightly longer stay so you can fully enjoy the city of Rouen.Thank you again for your trust and kindness.We look forward to seeing you again.Best Regards,The Reception
User:TrishM92
Trip type: Couples
Fabulous hotel
13 Sept 2025
The hotel is well located, spotlessly clean with comfortable beds and friendly staff.The rooms are on the small side but well equipped. If you want more room book the superior rooms.Staff were so friendly and helpful nothing was too much trouble.The Victor restaurant was also very good, great food reasonably priced and perfect service from Fabrice and the young lady whose name I am afraid I didn’t catch. The hotel is 2 minute walk from the station and metro so great for getting around, only a 15 minute walk from the centre of this beautiful city.
hotel de dieppe, Sales at Hotel de Dieppe 1880 Rouen Best Western Plus, responded to this review
Good afternoon, We are delighted to have welcomed you during your recent stay in Rouen. Our entire team would like to thank you for this excellent review and for making your stay as pleasant as possible. We look forward to seeing you again on your next visit to our beautiful city of Rouen. Kind regards, Louise, Reception
User:Sassy S
Trip type: Friends getaway
Really amazing staff!
03 Apr 2025
What an amazing staff! I’m travelling with a group & we’ve stayed in hotels from Paris through Nantes. There are 65 of us & even though they knew we were coming most hotels aren’t staffed. The restaurant service & options were woefully inadequate. Not this hotel! They are on top of it all. The service is AAA-Plus. The food & accommodations superior. I really wish we could tip them, the staff was that amazing. Stay here if you get a chance.
hotel de dieppe, Sales at Hotel de Dieppe 1880 Rouen Best Western Plus, responded to this review
Oh wow!Thank you so much for this amazing review.You were the very first group we had the pleasure of welcoming this year, and we sincerely wish every group will be like yours.Speaking on behalf of all our teams—from reception to the kitchen, restaurant, and even housekeeping—it was truly a joy to have you with us.You were all so kind and respectful, and it didn’t go unnoticed.We genuinely hope our paths will cross again in the future, in one way or another.Wishing you all a safe journey home.Cheers!