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Best Western Plus Hotel Monopole Metropole

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Best Western Plus Hotel Monopole Metropole

locationStrasbourg, France

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About Best Western Plus Hotel Monopole MetropoleAbout Best Western Plus Hotel Monopole Metropole

location

The hotel is situated in the centre of Strasbourg, in a quiet side street. The tanners quarter (La Petite France), which is very popular with tourists, is in the immediate vicinity, with its winding alleys and picturesque timbered houses. Numerous shops and an array of cultural venues can all be reached in a few minutes on foot. Strasbourg's train station is located only 200 m from the hotel.

facility

The hotel was built in 1896. The hotel has 90 rooms, including 10 single rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning, central heating and a fan. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, billiards and aerobics.

meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet and lunch are served every day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at Best Western Plus Hotel Monopole Metropole Amenities at Best Western Plus Hotel Monopole Metropole

  • Facilities

    • -

      Air conditioning

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      24-hour reception

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      Currency Exchange

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      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Bicycle Hire

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      Garage

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

    • -

      Smoke detector

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      Smoking rooms

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      Wifi

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

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      Library

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

    • -

      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

  • Room Facilities

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      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      Safe

    • -

      TV

    • -

      Closet

    • -

      Fireplace

    • -

      Room service

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      Toiletries

  • Security

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      Security Guard

  • Sport/Entertainment

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      Billiards/Snooker

LocationLocation

Map preview

Around this property:

Train Station

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

758

Very Good

611

Average

136

Poor

22

Terrible

15

Recent Reviews: 1542

  • User:Knighttraveller56

    Trip type: Couples

    Great hotel

    rating20 Sept 2026

    We had an executive room that was on the top floor and was really lovely. Nice and central and near train station. Great bathroom, free bottle of water. Had partial view which was good. Staff were excellent with great restaurant recommendation. Wish we had stayed longer. Véronique Siegel, Propriétaire at Best Western Plus Monopole Metropole, responded to this review Dear Knighttraveller56, Thank you so much for your excellent review and we are so happy to have been able to meet your expectations ! Hope you will be back for a longer stay, Strasbourg and Alsace have so many beauties to discover. Looking forward to welcoming you back again soon, we remain with best regards,Famliy Siegel & Team

  • User:Jackie K

    Trip type: Couples

    Simply the best

    rating17 Sept 2026

    Fabulous location very close to the train station and the old town, all easy walking distance. Hotel is lovely and comfortable, rooms cosy and breakfast extremely good, absolutely nothing to fault at all. Unfortunately I was ill during my stay and the staff couldn't have been kinder or helped us more. A massive shout out to Maria who definitely went above and beyond and to all the staff for being so kind and compassionate, asking after me whilst I was in hospital and helped my husband immensely during a very difficult time. We cannot praise or thank you enough, you are a very special team and I hope that this review will enable the powers that be to recognise your exceptional customer service and kindness. Véronique Siegel, Propriétaire at Best Western Plus Monopole Metropole, responded to this review Dear Jackie849,Thank you from the bottom of our hearts for this exceptionally kind review. We are delighted to know that you appreciated the convenient walking distance to both Strasbourg train station and the old town, along with the cosy comfort of your room and our breakfast. However, it is especially meaningful to hear that Mariea and our entire team were able to offer genuine care and support to you and your husband during such a worrying time. We will be proud to share your generous words with the whole team, and we truly hope that you have made a full recovery. Hospitality is all about love and care. That's how we have been running our house for decades. It would be a great pleasure to welcome you back and wish you and your husband all the best.Very kind regards,Family Siegel & Team

  • User:Venture19386861715

    Trip type: Family

    Great value and location, a must stay in Strasbourg

    rating14 Sept 2026

    Location: Excellent, near to everything- train station, main sights Petite France, the Cathedral area, shopping , restaurants. Atmosphere: Mix of old and new, the hotel was newly renovated esp the bathrooms and yet retaining the beautiful exterior of the building and the decorations in the breakfast room and lounge . Rooms: Comfortable and Clean. Quite neighbourhood with supermarts and shops , restaurants all within walking distance Extremely helpful and kind warm staff members, providing good restaurant recommendations nearby and with directions . Breakfast is wonderful, good variety and particularly impressed with the efficiency of the staff members and the old fashioned fresh orange juicer Good value for the price considering the location and the comfort of the rooms VeroniqueSiegel, Propriétaire at Best Western Plus Monopole Metropole, responded to this review Dear @Ruiqiong,Thank you for recommending our hotel and for sharing such kind feedback. It is a pleasure to know that our location, within easy reach of Strasbourg’s main sights, shops and restaurants, made your stay especially convenient. We are also delighted that the hotel’s historic façade and décor, together with the newly renovated bathrooms, contributed to your experience. We would be very happy to welcome you again.Family Siegel & Team

  • User:NeilC1532

    Trip type: Couples

    Excellent hotel great staff.

    rating01 Sept 2026

    Excellent experience. Great hotel and location. Friendly helpful staff. Good shower, nice room of good size. Very good breakfast. Recommended. VeroniqueSiegel, Propriétaire at Best Western Plus Monopole Metropole, responded to this review Dear Neil & Petra ! Thank you very much for having taken the time to review your stay with us. We are happy to see that our buffet breakfast with a large variety of local specialities and served in our very special alsatian Breakfast room meet your expectations. We hope to have the pleasure of greeting you back again in the future and remain with best regards,Famliy Siegel & Team

  • User:Irish T

    Trip type: Couples

    Strasbourg gem.

    rating07 Jun 2026

    Lovely location only 500m from Strasbourg railway station. Hotel exceeded our expectations. Louis, on front desk, was extremely helpful and friendly. He explained everything clearly and in full. Nice large bathroom with a separate we. VeroniqueSiegel, at Best Western Plus Monopole Metropole, responded to this review Dear Irish_Tony,Thank you so much for this wonderful review—your kind words truly brighten our day! We're particularly proud that our ideal location, just 500m (actually it's even less than 250 M) from Strasbourg railway station, combined with the attentive of your team, created such a positive impression. It is guests like you who inspire us to maintain the highest standards of hospitality. We would be honored to welcome you back to our Strasbourg gem very soon. Safe travels!Family Siegel & Team

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