It was awefull.The staff was okay but everything else sucked because of crappy beds very cheapass breakfast and the town was the worst. Keep in mond when you can not speak french they will not help you
Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review
Dear mbl967,thank you for your review but it seems that your bad experience is concern the town, I am sorry about that but this is not the hotel's fault..Anyway I am sorry that your experince didn't met your expectation and we hope to see you again.Best regards,Alexandre
User:tkoloska
Trip type: Family
Functional Appartments at reasonable price
02 Jun 2019
The appartment is clean and all furniture and equipment is in good shape.You find all you need for small cooking and to prepare breakfast. Shops are available in town within walking distance (Boulangerie, Carefour express)Did not visit the sauna. So no comments on that.
Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review
Dear tkoloska,Thank you very much for your comment, and for the tips ;) We wish to see you again in our residence.Best regards,Alexandre
User:Maciej_P1971
Trip type: Family
A good place to stay
04 May 2019
A good, quiet place to stay in heart of Alsace, with very good connection to main roads.Next to very interesting Mutzig fortress; close to heart of Bugatti - Molsheim.Strasbourg is only 30 minutes away with car.
Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review
Dear Go64064086703,Thank you very much for you feed back, we are happy to read that you enjoyed the area.We hope to see you again ! Best regards,Alexandre
User:786LauraS
Trip type: Family
Huge room
24 Jul 2018
We had a huge room when we stayed here. Bedroom had a door for privacy from the rest of the unit. Full kitchen, table and another pull out bed in the other area. Toilet is in a separate room from shower. We had a small balcony that we could sit out on.Big breakfast room with lost if bread items and cereal. Eggs that you hard boil yourself. Friendly staff
Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review
Dear Laura S,Thank you a lot for your positive feedback ! we are glad that you appreciated the room and the facilities.We hope to see you again in on of our residence.Best regards,Alexandre
User:martinsW2310UM
Trip type: Family
only an average stay
30 Dec 2017
It was the third time we stayed in the Zenitude hotel since it is conveniently located for our family visits. However, cleanliness of the rooms is only average to poor (dust below the bed, behind the furniture), the Superior Suites are pretty dark and in particular during this stay, we had a ground-floor suite with view on the rotten part of the old brewery which was not nice at all. There is a strange smell in the hallway coming from a service room just close to the entrance of the hallway. Keep in mind that there is no room service even if you stay more than three nights.
Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review
Dear Martin S,Thank you very much for your feedback, we are delighted to hear that you enjoyed the location of the hotel.For your next stay do not hesitate to contact the reception and ask for a upper room, we note your comment about the cleanliness and i will make some investigation, I am sorry about that.We hope to welcome you again.Best regards,Alexandre