Comfort Aparthotel Mutzig Portes d'Alsace

Name: Comfort Aparthotel Mutzig Portes d'Alsace
Address: 2, Rue des Puits, Strasbourg, france
Telephone: +44-204-505-9777
Rating: 4.2

Molsheim, Strasbourg, France

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About Comfort Aparthotel Mutzig Portes d'Alsace

location

This hotel is located right in the heart of Mutzig.

facility

The friendly staff at the reception desk are happy to answer any questions. Services include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. A fax machine is available for guests' business needs.

rooms

Rooms are equipped with central heating. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave and oven. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, canoeing, skiing, a spa, a sauna and hiking.

meals

Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Comfort Aparthotel Mutzig Portes d'Alsace

Facilities
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  24-hour reception
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  Internet access
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  Room Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Common Area
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  Sun Deck
General Services
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  Concierge
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
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  Skiing
Room Facilities
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  Room service
Security
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  Security Guard
Sport/Entertainment
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  Sauna

Location

Around this property:

Centre

850 m

Airport

25000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

163

Very Good

165

Average

Poor

Terrible

Recent Reviews: 398

User:Seval S
Trip type: Friends getaway
Avoid at all costs! A nightmare for tour groups
01 Jun 2026
Our travel agency booked this place for a 1-night stay for a tour group of 35 people, marketing it as a 3-star hotel. Calling this a "hotel" is impossible. Even for an aparthotel, the rooms are incredibly small. There is no mini-fridge, no air conditioning, and no hairdryer. The bathrooms are tiny and poorly maintained. Upon arrival, you are greeted by a reception area that is barely 2 square meters.To make matters worse, we were instructed to carry our own room trash down to the -1 floor when checking out—which feels like a bad joke. The reception closes at 7:00 PM; if you go out after that, you have to use a code to get back in. As for the breakfast, it was practically non-existent ("breakfast exists on paper, but not in reality").If you are joining a Benelux or Alsace tour from Turkey, please beware! Travel agencies frequently use this place for the Alsace region, but it is incredibly far from everything.This place is so bad that I cannot recommend it to anyone. It is a completely amateur operation and far below 3-star standards.
User:mbl967
Trip type: Couples
It sucked
05 Sept 2019
It was awefull.The staff was okay but everything else sucked because of crappy beds very cheapass breakfast and the town was the worst. Keep in mond when you can not speak french they will not help you Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review Dear mbl967,thank you for your review but it seems that your bad experience is concern the town, I am sorry about that but this is not the hotel's fault..Anyway I am sorry that your experince didn't met your expectation and we hope to see you again.Best regards,Alexandre
User:tkoloska
Trip type: Family
Functional Appartments at reasonable price
02 Jun 2019
The appartment is clean and all furniture and equipment is in good shape.You find all you need for small cooking and to prepare breakfast. Shops are available in town within walking distance (Boulangerie, Carefour express)Did not visit the sauna. So no comments on that. Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review Dear tkoloska,Thank you very much for your comment, and for the tips ;) We wish to see you again in our residence.Best regards,Alexandre
User:Maciej_P1971
Trip type: Family
A good place to stay
04 May 2019
A good, quiet place to stay in heart of Alsace, with very good connection to main roads.Next to very interesting Mutzig fortress; close to heart of Bugatti - Molsheim.Strasbourg is only 30 minutes away with car. Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review Dear Go64064086703,Thank you very much for you feed back, we are happy to read that you enjoyed the area.We hope to see you again ! Best regards,Alexandre
User:786LauraS
Trip type: Family
Huge room
24 Jul 2018
We had a huge room when we stayed here. Bedroom had a door for privacy from the rest of the unit. Full kitchen, table and another pull out bed in the other area. Toilet is in a separate room from shower. We had a small balcony that we could sit out on.Big breakfast room with lost if bread items and cereal. Eggs that you hard boil yourself. Friendly staff Zenitude-Mutzig, Responsable réception at Comfort Aparthotel Mutzig Portes d'Alsace, responded to this review Dear Laura S,Thank you a lot for your positive feedback ! we are glad that you appreciated the room and the facilities.We hope to see you again in on of our residence.Best regards,Alexandre