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Mercure Strasbourg Centre Petite France

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Mercure Strasbourg Centre Petite France

locationStrasbourg, France

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About Mercure Strasbourg Centre Petite FranceAbout Mercure Strasbourg Centre Petite France

location

The hotel is located in the heart of Strasbourg, close to the Gare Centrale SNCF train station and the picturesque Petite France quarter.

facility

The hotel has a lift and features 63 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, an alarm call service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including golf, a gym and billiards. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Mercure Strasbourg Centre Petite France Amenities at Mercure Strasbourg Centre Petite France

  • Facilities

    • -

      Air conditioning

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      24-hour reception

    • -

      Internet access

    • -

      Room Service

    • -

      Laundry Service

    • -

      Pets

    • -

      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

    • -

      Smoking rooms

    • -

      Wifi

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Library

  • Family and Kids

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      Childcare service

  • General Services

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      Doctor on call

    • -

      Luggage storage

    • -

      Multilingual Staff

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      Wake-up Call / Service

    • -

      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

    • -

      Bar

    • -

      Cafe

    • -

      Restaurant

  • Object Information

    • -

      Fax

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      TV

    • -

      Closet

    • -

      Room service

    • -

      Toiletries

  • Security

    • -

      Security Guard

  • Transfers

    • -

      Airport Transfers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

356

Very Good

429

Average

116

Poor

35

Terrible

17

Recent Reviews: 953

  • User:karenmatvrak

    Trip type: Couples

    The best breakfast

    rating15 Aug 2026

    Friendly staff, nice room, comfy bed. The best breakfast I have had at any hotel. Will stay here again next time! ??

  • User:Venture56720293430

    Trip type: Couples

    Spotless Hotel in a great location

    rating01 Jul 2026

    Excellent hotel in a great location. The privilege room we stayed in was very comfortable and well designed. The location of the hotel was perfect for discovering the old town and Petit France on foot. Really good buffet breakfast lots of choice and high quality. Special mention to housekeeping the hotel and room was spotless.

  • User:IrishTraveller0

    Trip type: Solo travel

    Decent hotel, centrally located.

    rating06 Jun 2026

    Good hotel, centrally located between train station and city centre - a few minutes walk from both.I stayed in 2 rooms as the first room (standard) had an issue with the safe.The standard room was fine, however small details were strange like there was no shelf in the shower and only one door on the balcony opened so not possible to sit out.The upgraded room was obviously larger, had a fridge, shelf in the shower (not exactly a luxury!!), a reclining chair, a coffee maker instead of a kettle. Apart from the fridge none of this was worth the extra. The standard room was just as good.The same issue occurred with the balcony door in the upgraded room but was even worse as the bed pretty much blocked access.The AC was poor, the lowest it would go to was 22 degrees so I don't think they should advertise AC if it doesn't go down to 19 degrees at least. They did provide a fan which helped though. Due to the AC I wouldn't stay again in the summer but other seasons I would return and recommend.The staff were somewhat dismissive of the issue with the safe even though I found it stressful - around 11pm the safe stopped working - could not open it and was beeping, so I couldn't access my valuables. The night manager knew nothing about the safe and had no one to contact. The manager in the morning knew how to fix it but was very dismissive of the inconvenience, she seemed to think it was to my advantage as I got an upgraded room. Thankfully this didn't happen on my last night which would have been more stressful with the worry if they could open it at all and I was under pressure for a trainlight.

  • User:fritz1978

    Trip type: Couples

    Nice hotel in a great location, but not 100% recommended for wheelchair users ...

    rating29 Nov 2025

    I stayed at this hotel with my girlfriend who is a permanent wheelchair user. The location is very convienent having both the main train station as well as the old town in walking distance and the staff were super-friendly. BUT: The officially wheelchair-suitable room which we had pre-booked is realyl just fulfilling theminim standards and is very, very small compared to the size of regular wheelchair friendly rooms w estayed in normally. My GF´s chair is a total width of 70 cm, pretty standard for a manual chair, and she was just about able to get through the room after we pushed the bed as far to the side as possible ... If you are using e.g. a wider powerchair it would not be do-able ... :-( The toilet also only had a grab-bar on one side and there was just a tiny glass wall to protect the bathroom form the water of the otherwise totalyl open shower :-(

  • User:Claire C

    Trip type: Couples

    great position. all good!

    rating19 Apr 2025

    very well placed when arriving by train as the hotel is situated between the train station and the old city. clean, quiet room with a confortable bed. small room with no fridge but nice helpful staff. free water. walking distance to the nice old parts of Strasbourg

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