I stayed for 3 nights and had an enjoyable stay. Friendly and efficient staff, perfectly located with free parking, a nice breakfast and a lovely poolside eating and lounging area. Just a 4 as rooms are a little worn, in-room safe erratic and the to didn’t work well…But again very friendly staff members who were prompt and welcoming.
Anthony MENGEAUD, General Manager at Mercure Hyeres Centre Hotel, responded to this review
Dear guest,Thank you for your positive feedback ! We are delighted to learn that you enjoyed your three-night stay with us. We are pleased that our friendly and efficient staff, as well as our ideal location with free parking, helped to make your stay enjoyable. We note your comments about the wear and tear on the rooms and the safe and apologise for the inconvenience this may have caused. Rest assured that we have informed the concerned services so that this issue can be resolved. We look forward to welcoming you back soon.Sincerely,
User:lizzieb868
Trip type: Family
Great service, wonderful barmaid !
26 Jun 2023
Lea is a wonderful barmaid and provided great service making my experience at Hotel Mercure a wonderful experience. She was friendly, professsional and has a wonderful sense of humor. I recommend this hotel highly because you feel well taken care of by staff that goes out of their way to ensure your needs. Bravo to Léa and her colleagues for a wonderful synergy and team spirit...even short staffed Lea manages to smile!
Anthony MENGEAUD, Directeur général at Mercure Hyeres Centre Hotel, responded to this review
Dear Lizzieb868,A big thank you for your feedback following your experience at Mercure Hotel Hyeres.I am glad that you enjoyed your stay, our team, especially Lea, your comments are very important for us. We look forward to welcoming you back.Best regards
User:markj418
Trip type:
Good budget hotel with a pool
21 Aug 2020
This was the cheapest hotel on our 3 week tour and got chosen more for its swimming pool than anything else. Excellent breakfast. But the buffet setting rather ran a coach and horses through any social distancing. Every spoon, every fork, every coffee machine button all touched by goodness how many guests.
Zahra HUNAULT, at Mercure Hyeres Centre Hotel, responded to this review
Dear Mark,We are glad you have choosen our hotel to spend your holidays. Most of our guests enjoy the swimming pool.As you have seen we have put in place Covid restrictions all over the hotel.Thanks again and I hope you had a safe trip back to the UK.Zahra HUNAULT, director
User:SEATrip2016
Trip type:
Excellent
05 Aug 2020
We stayed in the Mercure for a few days (actually we are still here for one more night) and had a really great time. The hotel is very comfortable, with brand new stylish furniture throughout, the rooms are a good size, the beds very comfortable and everything is spotless. The pool is superb, a great place to relax and lay out if you are not headed to the beach. (Tip: If you intend to visit Porquerolles I believe you can get tickets in the Hyeres tourist office ahead of time, which allow you to skip the queue of hundred of people in the morning waiting to board the ferry, as you can't book online). We ate dinner in the restaurant here in the hotel one night and it was good, and the breakfast is nice too with a good selection to choose from. Also, the staff are wonderful, very friendly, accommodating, and generous. If you are planning to check out Hyeres old town it is an easy and safe 10 - 15 minute walk. Thoroughly pleased with our stay here, highly recommend if you are visiting Hyeres or Giens peninsula.
Zahra HUNAULT, at Mercure Hyeres Centre Hotel, responded to this review
What a pleasure to read you review.We are pleased you had a great time with us ;-) The team joins me to thank you.Please come back anytime,Zahra HUNAULT, director
User:Philippe V
Trip type:
Fantastic
21 Feb 2020
We stay only one night in this hotel, the employee were very helpful, the room was large and very beautiful design, perfect cleanness. Once in a while, Accor hotels give a very good experience. We recommend this hotel.
ZahraHunault, Manager at Mercure Hyeres Centre Hotel, responded to this review
Hello Philippe, Thank you so much for this excellent review and your recommandation to other guest !We are very pleased to hear you enjoyed your stay with us.We truly appreciate your special mention of our very friendly team.We are also happy to read that you enjoyed our room, the comfort and the decoration.We certainly look forward to welcoming you again the next time your travels bring you to our beautiful region, in Hyères.Best regards, Zahra Hunault, Director.