Appart'hotel Odalys Le Jardin Des Lettres

Recent Reviews: 269

• User:hiddekell

  Trip type:

  Misleading information

  13 Jul 2025

  Unfortunately there is no air conditioning, and also there is no hair dryer. I was booking for the queen bed and unfortunately when I came to the room there was only single bed, which was unacceptable, because in the Booking app it was indicated that there is queen bed, before I booked Guest Relation, Owner at Odalys City Cosy Tours Aparthotel Le Jardin des Lettres, responded to this review Dear customer,We sincerely regret that your experience did not live up to your expectations.We always strive to provide sufficient information about the equipment in our apartments, including on partner platforms, and apologize for any confusion.Your comments have been taken into account for verification and corrective action.We apologize if the assigned sleeping accommodation did not correspond to what you had booked. Our on-site team is always available to intervene and find a solution, and we encourage our customers to contact them if they have any concerns.We regret that we were unable to meet your expectations and hope to have the opportunity to offer you a more satisfactory experience during your next stay.Yours sincerely,The Odalys City team

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• User:ozhupa784508

  Trip type: Family

  Some opinion

  22 Jul 2024

  Generally everything was fine. Quality of wifi in all hotels is a weak point, so that's fine. Another story for hotel entrance location, it is not really convenient. Near is big grocery store, and there is no path directly to the hotel. If you can somehow manage this thing, it will be great. It is pretty challenging things, from my outside view, but it will improve guests comfort. Staff was very friendly, so I have a good time stay in your nice hotel. Guest Relation, Owner at Odalys City Cosy Tours Aparthotel Le Jardin des Lettres, responded to this review Dear customer,Thank you very much for your comment. We are pleased to hear that, overall, you had a pleasant stay. We understand your concerns regarding Wi-Fi connection and access, and we are taking them into account. We appreciate your compliments about our team, and we look forward to welcoming you back soon!Best regards,The Odalys team

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• User:badiya1968

  Trip type:

  All's well!

  24 May 2022

  The location provides a walk-able access to the Loire River.The Staff at the reception is very helpful and co operative.They explain everything patiently!The Closed and covered parking provides peace of mind for keeping the car.

• User:G7451E0johng

  Trip type:

  20 mins walk from the centre

  18 Jul 2021

  We stayed here before and liked it ,so we came back for a weekend . The standards have not slipped and we found a nice clean room with a small kitchenette.We took breakfast which was good with plenty of choice. Time time we take not take the parking option but parked on the street near the supermarket. The downside to this is a 5 minute walk to enter. We like it because you can walk into the old quarter in 20 mins.177€ for Two people for 2 nights B&B Hotel- cmanager, Autre at Odalys City Cosy Tours Aparthotel Le Jardin des Lettres, responded to this review Dear John,Thanks very much for your review.It is always a pleasure to welcome returning guests, and we are glad to know that you had another enjoyable stay. Thank you for mentioning our convenient location.We look forward to welcoming you back on another occasion.Best wishes,L'équipe Odalys de l'Appart'hôtel Le Jardin Des Lettres tours@odalys.fr +33 (0)2 47 96 47 96

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• User:LJHappy

  Trip type: Couples

  Independent Stay in Tours

  17 Jul 2021

  Combining the independence of self catered accommodation with hotel services such as secure car parking, self service breakfast and daily cleaning of your room this apartment hotel is close to the city centre but quiet and comfortable.