Hotel Oceania L'Univers Tours

Recent Reviews: 1048

• User: Maps04871162284

  Trip type: Friends getaway

  Some improvement necessary

  Overall, our stay here wasn’t terrible. The location of the hotel is good (near the main train station). Beds were comfortable and rooms big. A few things that could be better: 1) hairdryers not working 2) coffee machine not working 3) breakfast is quite limited for the price. When we complained about some things, we were met with resistance at first. Overall, would not recommend or stay here agai… Read moreOverall, our stay here wasn’t terrible. The location of the hotel is good (near the main train station). Beds were comfortable and rooms big. A few things that could be better: 1) hairdryers not working 2) coffee machine not working 3) breakfast is quite limit… Read more

• User: Daniel S

  Trip type: Couples

  No thank you

  Access to the hotel was a complete disaster.Because of a fleamarket, the street entrance was blocked and controlled by security. Every single bag had to be opened and checked on the street, in full view of everyone. The hotel’s own parking garage was not available – so we had to carry everything, including our bikes, from a public parking lot to the hotel, only to go through security control.There… Read moreAccess to the hotel was a complete disaster.Because of a fleamarket, the street entrance was blocked and controlled by security. Every single bag had to be opened and checked on the street, in full view of everyone. The hotel’s own parking garage was not avail… Read more

• User: Jan F

  Trip type: Couples

  Bad Rooms & No Spa

  Very, very disappointing hotel. Sauna not working, jacuzzi cold, swimming pool small.Ceiling height in the rooms is very low. Hurt my head like 5 times in 24 hours. Painful experience.Also, rooms are smaller than in pictures, and the interior is dated. Pictures are very misleading. Lucas FELICI, Directeur général at Hotel L'Univers Tours, responded to this review Hello,We take note of your co… Read moreVery, very disappointing hotel. Sauna not working, jacuzzi cold, swimming pool small.Ceiling height in the rooms is very low. Hurt my head like 5 times in 24 hours. Painful experience.Also, rooms are smaller than in pictures, and the interior is dated. Picture… Read more

• User: Will G

  Trip type: Couples

  Recommended

  The hotel is well situated in a leafy boulevard in central Tours. There are lots of restaurants and cafes nearby. The grand hotel lobby / hall is really impressive: I guess the lifts date back to the 1930s too. The rest of the hotel is modern - and comfortable. Our room was large and smart.Food at breakfast was fresh and a reasonable range, although the room is a little small for the Sunday mornin… Read moreThe hotel is well situated in a leafy boulevard in central Tours. There are lots of restaurants and cafes nearby. The grand hotel lobby / hall is really impressive: I guess the lifts date back to the 1930s too. The rest of the hotel is modern - and comfortable… Read more

• User: koenk885

  Horrible experience

  Dirty corridor, with spiderwebs, worn-down wallpaper, stains in the carpet, lots of dirt. Room service tray was outside in the corridors a few doors down, and when we left the next day, the tray was still there, with rotting food and all. Bathroom sink wasn't emptying. Coffee machine not working. We had a baby cod that we didn't ask for in the room. Towels looked like they were 20 years old. The o… Read moreDirty corridor, with spiderwebs, worn-down wallpaper, stains in the carpet, lots of dirt. Room service tray was outside in the corridors a few doors down, and when we left the next day, the tray was still there, with rotting food and all. Bathroom sink wasn't… Read more