Ibis Styles Tours Centre

Recent Reviews: 787

• User:Escape03836745253

  Trip type: Solo travel

  Bad room.

  17 Sept 2025

  Our room was not like in photos, room looked out at a carpark and I feel as if I was ripped off. The window is also bad and looks out at a carpark. Not as advertised. ibis Styles Tours Centre, General Manager at Ibis Styles Tours Centre, responded to this review Dear Guest,Thank you for taking the time to share your feedback. I do not remember us mentioning a sea view on our website. Our hotel, being at a corner (360°), definitely has rooms that do not all face the Place de la Liberté in Tours. And I find that our parking lot is not so ugly to look at! Moreover, you could keep an eye on your vehicle for the night :)Sincerely,Jehanne C. Deputy Manager

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• User:Melissa F

  Trip type: Couples

  Shockingly bad

  22 Sept 2024

  Absolutely awful Hotel. We have stayed in many Accor hotels through France, including Ibis styles. This was the worst by far. Old tired, dirty room. Aircon did not work, no ability to open to window - the handle had been removed. Shockingly poor and out dated bathroom and terrible shower. We did complain ( our first ever hotel complaint in 30 years!) to Maria, who gave us free parking. Not central and in a poor part of town. We felt very vunerable trying to find somewhere to eat. The area is very rough and not nice e at all. We will never visit Tour again. Even the old nicer part of town ( which we had to get in the car to get to) wasn’t very nice. ibis Styles Tours Centre, General Manager at Ibis Styles Tours Centre, responded to this review Dear Melissa,We thank you for taking the time to leave us a comment.We are sorry to learn that the service did not meet your expectations.Please note that the hotel still benefited from a nice renovation at the beginning of the year and I am surprised by your remark about the hotel being dated.Regarding the location of the hotel, it is true that we are not in the city center but we are in the city center, in a polygonal neighborhood.Once again, we are sorry for not having been able to satisfy you and hope to be able to prove to you that we are up to the task during your next stay in Tours.Christophe S. and his team

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• User:John H

  Trip type: Couples

  Not our best Ibis Styles hotel.

  21 Jan 2024

  The hotel was easy to find, Sebastian gave us very friendly and helpful reception and we had a choice of two hotel car parks, 10 Euro; I chose the open air one as it is easier to enter. We like Ibis Styles hotels, this our 4th within a few months, as they offer good quality accommodation at a reasonable price, without any frills but with everything we need. This one seemed to be somewhat older than the others we have experienced and felt a little 'tired' and in need of some 'tlc'. It is not in a very good area and we were grateful for the hotel car park. To find somewhere to eat, other than fast food and fried chicken places, we had a brisk 20 minute walk towards the Hotel de Ville. Breakfast was fine but, as there were very few guests, there were no cooked dishes; there was an egg boiler. The staff were all pleasant and friendly but I don't think that we would stay again. Christophe Simon, Other at Ibis Styles Tours Centre, responded to this review Rechercher des détails594 / 5 000Résultats de traductionRésultat de traductionDear Customer,We thank you for taking the time to leave us a comment.We are delighted to learn that you appreciated the friendliness of the staff.Please note that we are currently in the middle of renovation work, so we invite you to come back and stay in our hotel from the beginning of March to give us your opinion.For the location, we are in the city center of Tours, the main restaurants are actually around ten minutes away by tram but remain accessible.Hoping to see you again soon.Christophe SDirector

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• User:39ivorf

  Trip type: Couples

  Pleasant hotel close to the city centre and with parking

  10 Jun 2023

  Chose this hotel because we wanted to spend the evening in Tours city centre. This was an Ibis Styles and proved far better than the standard Ibis we had stayed at the night before. The room was spacious and pleasant (without the very budget feel of the standard Ibis). The breakfast was fine once you tracked down all the things you needed! Ibis have egg-boiling machines, which are fine provided that some slots in the machine are free and not being used by other guests. Otherwise you have to wait for them to claim their eggs and then wait for yours to boil. Can take some time! I'm guessing this system reduces the number of eggs that get used. Personally, I'd be happy with some ready to go, hard-boiled eggs as an additional option. Another reason we chose this hotel was for the secure, private parking (extra charge payable). Was surprised that it wasn't possible to reserve this in advance. Had we arrived to find the car park full, it could have been a problem as this is a busy part of the city. One thing to note is that the surface-level car park is entered through a narrow arch and you need a wide turn to get the right angle. This can be problematic in heavy traffic. It's probably best to approach on the other side of the road and to turn across the traffic. The staff were helpful and friendly. They advised us how to take the tram into the tourist area in the city centre. In fact, you can walk there in about 30 minutes if you prefer. Would happily stay here again, although it took quite some time to drive through the heavy traffic to get there. Christophe Simon, Autre at Ibis Styles Tours Centre, responded to this review Dear 39ivorf,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Christophe SDirecteur

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• User:Sue77777

  Trip type: Couples

  An ok Stay made good by staff

  01 Jan 2023

  The hotel sadly just didn’t live up to expectation . The staff are like everyone says the best thing about this hotel . It is tired The car park is exceedingly narrow and hit and miss you will be let in , ok once you have the code . Underground is so tiny we didn’t bother . A grill comes down at night so it is secure The welcome is nice and after ensuring Accor membership was in the booking we where offered a complimentary drink , it’s not about the drink it’s the recognition to the loyalty scheme that means more The hotel is tired and needs a make over . The room is ok , main thing is bedding and towels clean The bed was really low , arthritic knees did struggle 😂The TV is tiny by todays standards so a struggle to watch from bed Bathroom like all Ibis Sykes is one size fits all toiletries wise ie wash and hair stuff all in one The towels where great soft and thick No facilities for drinks in the room however kettle and water etc offered in reception The bar only opened a few hours in the evening which was a shame . It was small and choice offerings equally smallThe restaurant choice was so disappointing. Again staff made the difference but the food was poor . Limited choice and not overly good . Breakfast too was ok . Plenty of cereal and fruit but limited bread . There were cheese , ham and jams and yes boiled eggs , yoghurt for those that struggle with cereal . Pancakes 🥞 would go well though Hot drinks were tasteless oddly and often came out watery Over all an ok stay made better by the great staff

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