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Novotel Tours Centre Gare Hotel

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Novotel Tours Centre Gare Hotel

locationTours, Tours

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About Novotel Tours Centre Gare HotelAbout Novotel Tours Centre Gare Hotel

Location

The hotel is situated in Tours city centre, near the old town and cathedral. The nearest public transport stop can be reached in a few minutes by foot.

Facility

The hotel has 105 rooms, including 2 suites, 11 single rooms and 52 double rooms, which are located on 7 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, 24-hour room service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics, a spa and a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Vegetarian dishes and children's meals can be prepared on request.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Novotel Tours Centre Gare Hotel Amenities at Novotel Tours Centre Gare Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

    • -

      Children's Entertainment

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Sauna

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

65

Very Good

94

Average

78

Poor

29

Terrible

21

Recent Reviews: 287

  • User:WingWingOne

    Trip type: Business

    Disappointing

    rating14 Jan 2026

    There are a lot of rooms, but only a small reception desk with one person available. There were 2 persons in front of me and it took 15 mins before I was checked in. The hotel clerk didn t explain anything.Rooms are big ,a bit worn out, and very noisy, all street and station noise comes in loud. Expect a wake up around 05:30.Big tv in room and wifi works well.Very basic breakfast, comparable with what you get at every Ibis… Instead of a Novotel, this indeed feels more like an Ibis with bigger rooms.I was not at all impressed and won’t visit this hotel again.

  • User:David W

    Trip type: Family

    Poor customer support

    rating23 Aug 2025

    At check in the person accidentally took a payment of the room, However, we had pre paid.Rather than refund on the spot, I had to wait for international bank transfer… fine, a few days.Recieved an email a week later once I followed up three times ( to no response) sorry, accounts on annual leave, won’t be till September!It takes 3 weeks for a refund in 2025???

  • User:MADGESMUM

    Trip type: Couples

    Good hotel in all respects. Recommend.

    rating17 Aug 2025

    A chain hotel but with character and perfectly placed for exploring Tours. Parking on site is a huge advantage and it’s very close to the train station too. Staff were lovely and welcoming, especially Souad who helped us several times. Restaurant was very nice and relaxing place. Food was great. We’ll return next time we’re travelling there.

  • User:Knaeppchen

    Trip type:

    rating24 Jul 2025

    The hotel is conveniently located right next to Tours' main train station. The city itself is definitely worth a visit, with its well-maintained city center, vibrant neighborhoods, and rich history. The hotel offers secure underground parking at a reasonable price. However, in terms of amenities, cleanliness, and breakfast, it feels more like a lower-end Ibis. I regularly stay at Novotel hotels, but I have to say that this one doesn't live up to the standards of others in the Novotel chain.

  • User:Sheila H

    Trip type: Friends getaway

    Dreadful hotel

    rating26 May 2025

    Dreadful hotel ! My room was on the fifth floor and stifling hot.The hotel refused to put the air conditioning on or to provide a fan .I did ask everyday. I was overlooking the railway station so the noise with the windows open was horrendous! So I had very little sleep! In fact I had to take a cool shower every night at about 2 am! Other people asked to be moved to the other side of the hotel but that was overlooking a very busy road so was just as bad .My room wasn't cleaned very well - marks left around the sink and I had dropped a tablet under the dressing table - which could have been easily hoovered up but wasn't. The breakfast buffet was basic.It was not restocked very often and the tables were very slowly cleared. The service in the restaurant was very poor -people were waiting so long for their order to be taken they walked out! I can honestly say this was the worst four night stay I have ever had in a hotel anywhere in the world!

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