


97+ photos
This hotel is located in Borjomi.

Baratashvili St 9
Check-in from 3:00 PM · Check-out by 12:00 PM

Baratashvili St 9
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
384 reviewsUser: Giorgi T
Trip type: Business
Great location and surroundings, but the hotel does not justify its premium pricing due to outdated rooms, poor amenitie
The main issue is the mismatch between the price and the level of service provided. The room, which is described as “Premium,” is clearly in need of renovation. The bathrobe and slippers provided were of very poor quality, and the bathroom amenities were extremely basic. There was no toothbrush or other additional toiletries that are especially useful for guests staying only for one night.I stayed… The main issue is the mismatch between the price and the level of service provided. The room, which is described as “Premium,” is clearly in need of renovation. The bathrobe and slippers provided were of very poor quality, and the bathroom amenities were extre…
User: 657reneey
Trip type: Couples
Lovely stay!
Beautiful property - the setting in the mountains in Borjomi is just super. The facilities are really exceptional - fitness room, yoga room (especially beautiful), dining areas, spa areas, etc. We loved our room with king size bed and two bathrooms. We had dinner here and breakfast both mornings. The food was good in all cases. Only suggestion is offer nicer coffee at breakfast and the lighting in… Beautiful property - the setting in the mountains in Borjomi is just super. The facilities are really exceptional - fitness room, yoga room (especially beautiful), dining areas, spa areas, etc. We loved our room with king size bed and two bathrooms. We had din…
User: ajlip
Trip type: Couples
By far best hotel in town
You don’t need more than a day in Borjomi and best you spend that at Crowne Plaza . Manager very helpful . Lovely room with balcony overlooking river and it’s in great position right next to park CrownePlaza Borjomi, Owner at Crowne Plaza Borjomi By IHG, responded to this review Dear Ajlip,Thank you for choosing Crowne Plaza Borjomi for your recent stay and for sharing such a wonderful review… You don’t need more than a day in Borjomi and best you spend that at Crowne Plaza . Manager very helpful . Lovely room with balcony overlooking river and it’s in great position right next to park CrownePlaza Borjomi, Owner at Crowne Plaza Borjomi By IHG, re…
User: AJ S
Trip type: Couples
Terrible!
Terrible! Phone would not dial out for a local call so I called the reception front desk and was immediately told they don't know what's wrong so call the corporate number. WTF? Is this a 5-star hotel or Motel 6? So we asked the bellman to call for us on his personal cellphone and he did and we ordered food for delivery. I met the delivery person in the lobby and received my food only to be told t… Terrible! Phone would not dial out for a local call so I called the reception front desk and was immediately told they don't know what's wrong so call the corporate number. WTF? Is this a 5-star hotel or Motel 6? So we asked the bellman to call for us on his p…
User: Divya D
Trip type: Family
Good location doesn’t make up for poor service quality
1. Waited 10 mins at reception during check out while they “checked” mini bar. It’s fine to check if you don’t believe your customers, but at least don’t take so long. 2. Room carpets so old, mouldy, dirty, “colourful” you won’t dare step on them barefoot3. Left in-room dining breakfast order hanging outside door (as asked). No one picked it up 4. Room aircon control is a hit and a miss. Was eithe… 1. Waited 10 mins at reception during check out while they “checked” mini bar. It’s fine to check if you don’t believe your customers, but at least don’t take so long. 2. Room carpets so old, mouldy, dirty, “colourful” you won’t dare step on them barefoot3. Le…
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