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Best Western Kutaisi

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Best Western Kutaisi

locationKutaisi City, Kutaisi

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About Best Western KutaisiAbout Best Western Kutaisi

Location

This hotel welcomes guests in Kutaisi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. The standard features of some rooms include a balcony or terrace, providing extra room for relaxation. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Kutaisi Amenities at Best Western Kutaisi

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

164

Very Good

53

Average

22

Poor

3

Terrible

13

Recent Reviews: 255

  • User:Martin M

    Trip type: Couples

    Desk staff hit and miss

    rating13 Jun 2026

    Rooms great, desk staff hit and miss, breakfast very chaotic, lack of bowls, cutlery no unflavoured yoghurt, considering it wasn’t mega busy very disappointing, our least favourite hotel on our Georgia holiday and definitely the least favourite breakfast, could have been special given it’s great location, something is lacking, Brest Western usually better than this

  • User:akshay p

    Trip type: Family

    Good places nearby

    rating16 May 2026

    Noce property for a short stays

  • User:Ashis D

    Trip type: Couples

    Cute place

    rating16 Nov 2025

    Cute hotel.Excellent location beside the river. Some rooms have river view.A lovely rooftop restaurant offers good food with great view.Stay is reasonably comfortable. General Manager, Owner at Best Western Kutaisi City Center, responded to this review Dear Dutta,Thank you very much for your kind feedback.We are pleased to hear that you enjoyed our central location by the river, the beautiful views from some of our rooms, as well as the rooftop restaurant and its atmosphere. It is also great to know that your stay was comfortable overall.We truly appreciate you taking the time to share your experience and hope to welcome you again in the future.King regards, Administration.

  • User:Walko_Si

    Trip type: Solo travel

    Reality different from what was promised.

    rating09 Nov 2025

    In the end, the reality turned out to be completely different from what had been promised or expected. So it was a big dissapointment. General Manager, Owner at Best Western Kutaisi City Center, responded to this review Dear Walko,Thank you for your feedback.We are very sorry to hear that your stay did not meet your expectations and that you felt disappointed. This is certainly not the experience we aim to provide.Your comments have been noted and will be reviewed by our team to ensure we improve both our service and communication going forward.We appreciate you taking the time to share your thoughts and hope to have the chance to better serve you in the future.Kind regards, Administration.

  • User:Tejesh D

    Trip type: Family

    Superb Location!

    rating22 May 2025

    We got a suit category room , it was very luxurious and beautiful. The location is probably the best , bang opposite to White bridge , all big supermarkets and malls are around, cafés etc are also around. Go for it , you will love it. Breakfast spread is limited but it’s sufficient. General Manager, Owner at Best Western Kutaisi City Center, responded to this review Dear TajeshThank you so much for sharing your kind feedback. We are delighted to know you enjoyed your stay in our suite and appreciated the comfort and luxury it offers. We’re also glad the central location across from the White Bridge and close to shops, cafés, and malls made your visit more convenient.We appreciate your comment about the breakfast selection. While it is designed to be simple yet sufficient, we will certainly keep your note in mind as we continuously look for ways to improve.It was truly a pleasure to host you, and we look forward to welcoming you back again soon!Warm regards,Best Western Kutaisi Team.

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