Marco Polo Hotel Gudauri

Recent Reviews: 567

• User: 185sankare

  Trip type: Family

  A Mixed experience

  Our experience was mid to say, as we didn't receive the room we expected. We booked the junior suite for balcony but our room didn't have and we didn't have an option to shift also. This could be the reason we feel this stay is mid. Apart from that room was okay , with a decent view, as expected. This is minimum expectation for the premium paid. Other than that they have a good array of amenities… Read moreOur experience was mid to say, as we didn't receive the room we expected. We booked the junior suite for balcony but our room didn't have and we didn't have an option to shift also. This could be the reason we feel this stay is mid. Apart from that room was ok… Read more

• User: vickij861

  Trip type: Family

  A Change from New Gudauri – Glad We Tried Marco Polo

  We’ve always stayed in New Gudauri in an apartment, but this year decided to try Marco Polo instead – and overall we were really pleased we made the change.Pros: • The rooms were clean and comfortable, although fairly basic. • A special mention to Pavlay, the gentleman running the ski lockers – absolutely brilliant. Always helpful, friendly, and genuinely made things easier for us every day. • The… Read moreWe’ve always stayed in New Gudauri in an apartment, but this year decided to try Marco Polo instead – and overall we were really pleased we made the change.Pros: • The rooms were clean and comfortable, although fairly basic. • A special mention to Pavlay, the… Read more

• User: Christy F

  Trip type: Family

  Okay Food kind staff but very slow .

  I ate a few times at this restaurant with my family. The food was okay .the first time I had vegetables and rice it was very good , the second time it was totally different and not good The service was very slow . There are a lot of people working here . Every-time we had to ask for menu ask for order to be taken and ask for take away containers and always had to find someone to get bill. The staf… Read moreI ate a few times at this restaurant with my family. The food was okay .the first time I had vegetables and rice it was very good , the second time it was totally different and not good The service was very slow . There are a lot of people working here . Every… Read more

• User: sood_el3oyon

  Trip type: Couples

  Horrible stay !

  - Rooms are very very small ,,, the bathroom hardly fits you !i asked for room change and definitely the answer that they know is that: pay more you get better room.- The room is facing nothing , there is a tree blocking full view.- Hotel is very old and doesn't really deserve this huge amount of money, which is nearly most expensive hotel in Gudauri.- Towels are very old and need to be replaced i… Read more- Rooms are very very small ,,, the bathroom hardly fits you !i asked for room change and definitely the answer that they know is that: pay more you get better room.- The room is facing nothing , there is a tree blocking full view.- Hotel is very old and doesn… Read more

• User: CreggerDubai

  Trip type: Family

  Surpassed our expectations

  This is definitely one of the best places to stay with kids on the mountainKids room, our door play area, swimming pool, bowling alley, friendly staff and easy pick up for some of the ski schools. The junior suite is great, although you have to fold up the sofa bed to use the room and the beds aren't the most comfy. Location is absolutely brilliant for the bottom chair lift and hotel facilities ar… Read moreThis is definitely one of the best places to stay with kids on the mountainKids room, our door play area, swimming pool, bowling alley, friendly staff and easy pick up for some of the ski schools. The junior suite is great, although you have to fold up the sof… Read more