Mercure Tbilisi Old Town

Name: Mercure Tbilisi Old Town
Address: 9 Vakhtang Gorgasali Street, Tbilisi, georgia
Telephone: +44-204-505-9777
Rating: 4.6

Tbilisi, Georgia

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About Mercure Tbilisi Old Town

location

This hotel is located in Tbilisi. The nearest airport is Tbilisi (TBS).

facility

The hotel has a lift and features 102 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a television with satellite/cable channels and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

A sun terrace is a great place to while away the hours. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Various dining options are available, including a restaurant, a dining room and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Staff are also happy to provide children's meals. The hotel also offers snacks. Alcoholic beverages are available.

Amenities at Mercure Tbilisi Old Town

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Newspaper kiosk
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  Restaurant(s)
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  ALLSAFE (Accor/Bureau Veritas)
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
Sport/Entertainment
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  Aerobics
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  Gym
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  Massage
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  Sauna
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  Steam bath
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  Sun terrace

Location

Around this property:

Airport

16000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

503

Very Good

129

Average

Poor

Terrible

Recent Reviews: 684

User:Kazybek M
Trip type: Business
The hotel, staff, and food were amazing. It’s a very nice place to stay while in Georgia and very close to city center.
13 Mar 2026
The hotel, staff, and food were amazing. It’s a very nice place to stay while in Georgia and very close to city center. I enjoyed my stay and would recommend Mercure hotel for tourists. A separate thanks to Dachi and Tamta for their great service Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this review Dear GuestWe very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Erdogan SahinGeneral Manager
User:Paradise64924791405
Trip type: Couples
Friendly Family
02 Mar 2026
Good rooms Reception is fine and Ms Karina guide us and care for us to visit places.The other reception persons during evening shift are all very helpful. Room service persons are also nice.Thanks all for support. Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this review Dear GuestWe very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Erdogan SahinGeneral Manager
User:Eden A
Trip type: Family
My son's birthday
20 Feb 2026
I booked the hotel with George, he had a lot of patience because there were changes before we arrived..and when we arrived it was just wow..my son had a birthday and they prepared a surprise for him in the room that I was surprised too. Even for a very low price he took care of me. The level of service is simply 100 out of 10..a large and clean room, well-thought-out and good breakfasts. Really makes me want to come back here again and again. Many thanks to the staff too. Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this review Dear Eden,We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Erdogan SahinGeneral Manager
User:Safari00883993859
Trip type: Couples
Good stay, worth the name
18 Feb 2026
We had a wonderful stay at the hotel, but what truly stood out was the exceptional support from the staff.A special thank you to Esmita and Karitia for going above and beyond to assist us when we needed guidance. They were calm, professional, and genuinely caring. Their willingness to help made a stressful situation much easier to handle.It’s rare to come across such attentive and compassionate service. We are truly grateful. Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this review Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Erdogan SahinGeneral Manager
User:July V
Trip type: Solo travel
An amazing experience
26 Jan 2026
I would like to sincerely thank the entire reception team for such a warm welcome, genuine friendliness, and care. From the first minutes, you truly feel like a valued guest rather than just a visitor. The staff is always smiling, attentive, and willing to help, which makes a huge difference.A very special thank you to manager George for his kindness, professionalism, and truly personal approach. Thanks to him and the whole team, my stay was exceptionally comfortable and pleasant. Many thanks - I will definitely come back again! Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this review Dear July,We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Erdogan SahinGeneral Manager