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Aquis Grana City

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Aquis Grana City

locationGermany, Aachen

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About Aquis Grana CityAbout Aquis Grana City

Location

This pleasant city hotel is located in the centre of the city within a few minutes' walk of the most popular and historically significant sights, including the cathedral, the town hall, museums and the treasury.

Facility

The hotel has junior suites, 2 suites, 4 apartments, studios, 4 single rooms and 91 double rooms, which are located on 6 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Daily newspapers are available for purchase. A fax machine is available for guests' business needs. 4 conference rooms are available for lectures, presentations and meetings.

Rooms

Individually adjustable heating ensures that rooms maintain just the right temperature. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Aquis Grana City Amenities at Aquis Grana City

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Children's Entertainment

    • -

      Cycling/Mountain Biking

LocationLocation

Map preview

Around this property:

Restaurants

50 m

Public Transport

50 m

Tourist Centre

50 m

Shopping opportunities

100 m

Bars / Pubs

100 m

Nightclub

150 m

Golf Course

3 km

Lake

30 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

98

Very Good

194

Average

117

Poor

23

Terrible

19

Recent Reviews: 451

  • User:emmessduesseldorf

    Trip type: Family

    The location is unbeatable

    rating20 Feb 2026

    The location is unbeatable – just a few steps from the cathedral and the town hall. The rooms are simple and functional, offering everything you need for an overnight stay. The heating worked immediately. Drawback: the bathroom. Small, cramped, no shelf space, no hooks. In a double room, this can be quite a challenge. Very good breakfast buffet with the typical Aachen streusel rolls (apparently only available in Aachen), super-fresh fruit salad, and a wide selection of fruit.

  • User:Jogi58

    Trip type: Family

    Excellent accomodation option in downtown Aachen

    rating28 Aug 2025

    We can only say good things about this hotel. First , the location is perfect, right in the heart of downtown, close to everything. The rooms are big, bright, with comfortable beds, safe deposit box and fridge. Sound isolation is excellent. Staff is kind and helpful, specially the front desk. Our reservation was cancelled by mistake and they reinstated it and gave us the same price as online, booked in advance. Buffett breakfast is just awesome and it goes to eleven o'clock. We highly recommend this hotel.

  • User:b10yth

    Trip type: Couples

    Excellent hotel and stay

    rating21 Jul 2025

    The reception staff were welcoming, friendly and helpful. The room was spacious, comfortable and well appointed. There was a plentiful choice at breakfast. Overall it was value for money and in an excellent location to explore the city.

  • User:gpyrro

    Trip type: Family

    Dirty and unprofessional staff

    rating04 May 2025

    According to Booking, we were supposed to pay at our arrival. Too bad the hotel requested the payment two days before. It wouldn't have been a problem if they didn't request a double payment due to who knows what. To be honest they did return the money but it was an introduction to the hotel management: maximize profit and who cares about the guests. The hotel room was very dirty and the bed sheets had a red stain. The staff is either unkind or unprofessional (with the exception of the man that came to change our bed sheets). I had a late night medical need and at the front desk they had no idea that pharmacies in the city take turns in staying open at night and recommended to go to the hospital. Thankfully, internet proved them wrong. The only good thing is the position but I would not recommend this hotel to anyone.

  • User:mickieh1792

    Trip type: Family

    Lovely stay in the centre

    rating07 Dec 2024

    We stayed as a family in the Aquis Grand which was perfectly located for the Aachen Christmas markets, room was a great size with plenty of room for a cot for our toddler. Separate bathroom and toilet which worked well for us. There was a fridge in the room which was handy. The hairdryer didn’t work well in the bathroom (the highest setting didn’t work so took me a very long time to dry my hair.) Small toiletries were provided and room was cleaned daily.Breakfast was available and we had this every morning, so much variety including continental and some hot food, great selection, highly recommend breakfast if you stay. Staff were attentive and called us a cab when we needed one. Hotel was very central but was quiet in the evenings. Great hotel!

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