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Leonardo Royal Hotel Baden-Baden

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Leonardo Royal Hotel Baden-Baden

locationGermany, Baden-Baden

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About Leonardo Royal Hotel Baden-BadenAbout Leonardo Royal Hotel Baden-Baden

Location

This attractive hotel is surrounded by a beautiful park and is located on the well-known Lichtentaler Allee, only a few minutes from the city centre on foot. The spa centre, the casino, a theatre, the festival hall, the Roman-Irish baths, and the Friedrich baths are all located nearby. The nearest public transport stop is located a few minutes away on foot (about 100 m), and Karlsruhe and the airport are 20 km from the hotel.

Facility

The hotel has 121 rooms, including 4 junior suites, suites, 24 single rooms and 45 double rooms, which are located on 5 storeys and are reachable by lift. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a car hire service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, individually adjustable heating and a fan. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor pool area guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy on-site cycling/mountain biking. For a fee, golf is also available. Sport and leisure facilities at the hotel include a gym and table tennis. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon and a solarium. Subject to charge: massage treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. Catering options include half board and full board. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Leonardo Royal Hotel Baden-Baden Amenities at Leonardo Royal Hotel Baden-Baden

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Bus Station

200 m

Tourist Centre

1 km

Shopping opportunities

1 km

City Centre

1 km

Train Station

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1612

Very Good

382

Average

143

Poor

76

Terrible

36

Recent Reviews: 2249

  • User:sahilmahendru49

    Trip type: Friends getaway

    GOOD HOTEL IN BEAUTIFUL CITY

    rating16 Feb 2026

    I recently stayed at Leonardo Baden Baden Hotel for two nights and had a great experience. The room was clean, spacious, and well-equipped with good amenities. I especially loved the beautiful mountain view from the balcony — it made the stay even more relaxing and enjoyable.The service was excellent. A special mention to Sultano at the reception — he was very professional, friendly, and knowledgeable. He guided us well in exploring the beautiful city, which made our trip even more memorable.Overall, it was a wonderful stay, and I will definitely visit again soon! R Sc, Sonstige at Leonardo Royal Hotel Baden-Baden, responded to this review Dear sahilmahendru49,Thank you very much for sharing such encouraging feedback about your recent two-night stay with us.We are delighted to hear that you enjoyed the clean, spacious room and the comfort of the amenities, as well as the relaxing mountain view from the balcony. Creating a restful environment is very important to our team.It is also wonderful to know that our service left a strong impression. Your kind words about our colleague Sultano’s professionalism and local guidance mean a great deal and reflect our commitment to warm, attentive hospitality.We truly appreciate your intention to return and look forward to welcoming you back for another memorable visit.Warm regards,Your Leonardo Royal Hotel Team in Baden-Baden

  • User:Gottlieb V

    Trip type: Family

    Leonardo Hotel is a good place to stay

    rating20 Oct 2025

    Excelent acommodation, marvelous facilities, very polite and professional personeel. Nice spa, lovable pool My wife felt pampered. R Sc, Sonstige at Leonardo Royal Hotel Baden-Baden, responded to this review Dear gttliebv,Thank you for sharing your impressions of your recent stay. We are delighted to know you enjoyed the accommodation, our facilities, and the courteous service from our team.It is wonderful to hear that the spa and pool contributed to a relaxing visit and that your wife felt especially well cared for. Providing thoughtful comfort and warm hospitality is at the heart of what we strive to deliver.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay.Best regardsYour Team from Leonardo Royal Hotel Baden-Baden

  • User:Ride O

    Trip type: Friends getaway

    VERY BAD SERVICE

    rating29 Sept 2025

    I experienced the following issues, which I will list and address, based on the problems and the outcome of each.1. All bookings were made via Booking.com 2. I was told that I must pay on the day of arrival and not at checkout. I was told that I would not be given a room until I pay, and I was told “well I can't give you a room without payment being made. What if you refuse to pay?”3. Another guest arrived after that and she was told she was allowed to pay at checkout. 4. I specifically stated that I would like to check the amounts first before any charges were made to my card. Reception then said “oh I already charged your card out!” No apology was given. 4. When the amount was discussed and compared to what was on the Booking.com app, it appeared that the amounts charged were higher vs on the app. I brought this to the attention of the receptionist and even showed her my phone and the figures that were stated on Booking.com app. 5. When I enquired and questioned the amount and why this differed I was informed the following:a. “The amounts can be different”b. “We would charge what’s on our system and we can charge more than what’s on Booking.com.”6. Whilst I was having a discussion with the receptionist, I was shouted and screamed at by a husband and wife couple, telling me to “move on” and stop the discussion with the receptionist. I felt that this impinged on my personal and consumer rights. And this was unacceptable. 7. No manager was on duty and the receptionist did not intervene in any way to ask them to have a seat and grant me my personal space and right to a private conversation. I had to ask the husband and wife (on several occasions) to please back off as the husband came quite close to me during conversation, thereby invading my space and the wife shouted at me from across the hallway as she was getting a drink of water.8. Booking.com confirmed that the hotel is NOT allowed to charge my card without my Prior authorisation first, especially if I asked to confirm the amount or if the amount differed to what’s on the app. The hotel is NOT allowed to charge a higher rate than what was quoted. A manager is required to be available or on duty to resolve any similar issues experienced. R Sc, Sonstige at Leonardo Royal Hotel Baden-Baden, responded to this review Dear rideo,Thank you for taking the time to share your detailed feedback. We are genuinely sorry to learn that your experience did not meet expectations, and we regret any frustration you encountered during your arrival and billing discussion.Our team strives to provide clear communication, respectful interactions, and a seamless check-in process for every guest. We are disappointed to hear that your experience fell short of the courteous, consistent, and professional service that we aim to deliver.We appreciate you bringing your concerns to our attention, including your observations regarding payment timing, rate clarity, and the front desk interaction. Your comments are important to us, and we value the opportunity to reflect on how we can better uphold our standards of hospitality and guest care.Thank you for your visit to Baden-Baden. We hope to have the opportunity to welcome you again for a more comfortable and positive stay.Best regards,Your Leonardo Royal Hotel Team in Baden-Baden

  • User:Dombgsy

    Trip type: Family

    A nice quality hotel in a good location

    rating16 Sept 2025

    A nice hotel in a good location a short (very nice) walk from Baden Baden centre so a great place to base yourself for a visit to this area. Family room was spacious, air conditioned and clean. Breakfast was great and the staff friendly and helpful. All in all I recommend this hotel and consider it good value for money.My only negative comment is that the exterior of the hotel is tired and messy and doesn't match the quality of the interior, particularly the garden area outside of the restaurant which needs some attention. R Sc, Sonstige at Leonardo Royal Hotel Baden-Baden, responded to this review Dear Dombgsy,Your detailed feedback regarding your stay at the Leonardo Royal Hotel Baden-Baden is much appreciated. It's heartening to hear that you found our location to be convenient and the family room spacious, clean, and comfortable. We're also delighted that you enjoyed our breakfast and felt the warmth of our dedicated staff.We take pride in providing quality services to our guests and your recommendation means a lot to us. Regarding the exterior of our hotel, your perspective is highly valuable, and it will be taken into account as we continually strive to enhance our guests' experience.Thank you again for sharing your experience. We hope to welcome you back on your next visit to Baden-Baden.Best regardsYour Team from Leonardo Royal Hotel Baden-Baden

  • User:anna_avanesyan

    Trip type: Family

    Worst dining experience ever

    rating13 Sept 2025

    I booked this hotel with dinner included, but the experience was one of the worst I have had worldwide.My reservation for dinner was not on the list, so I waited 1 hour 20 minutes just to be seated.Service was painfully slow: over 1.5 hours for food to arrive.There was no menu choice—only one starter, one main dish, and one dessert.No consideration for allergies or dietary needs.What should have been an enjoyable dinner ruined my day completely. Very poor value and service. R Sc, Sonstige at Leonardo Royal Hotel Baden-Baden, responded to this review Dear Anna,We deeply regret to hear about your unsatisfactory dining experience at our hotel. We pride ourselves on delivering an exceptional experience to our guests and it's disheartening to learn that we fell short on this occasion.Our aim is to offer a diverse menu and efficient service. It is unfortunate that your experience did not align with our standards. Please accept our sincere apologies for any inconvenience caused during your dinner reservation.Your feedback is invaluable to us and we will strive to ensure that this situation does not repeat in the future. We hope to have an opportunity to serve you better in the future.Best regards,Your Leonardo Royal Hotel Team in Baden-Baden

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