B&B Hotel Berlin City-West

Recent Reviews: 737

• User:Esteban L

  Trip type: Solo travel

  Good hotel in Berlin

  24 Jan 2025

  The hotel is very good and it has a good location (the place is close to metro and bus stops). The room and the bathroom were clean and staff was friendlyOne thing to improve is the breakfast (it costs 12 euro but food options are limited and the food is not very good)

• User:Ruhel U

  Trip type: Business

  Lost my booking!

  24 Sept 2024

  Despite me having a booking confirmed, (and email from them directly confirming the booking), they were unable to accommodate because apparently their system lost my booking. And they were full that night and could not accomodate me at another branch or make arrangements for me at another hotel. I appreciate technical errors can happen but at a hotel, this is the sort of error that should not happen, people arriving from different countries not having a place to stay is a shock.I simply had to book at another hotel, at a much higher fee as it was last mintute and there was a show on in town and so hotels were almost all full booked. My colleagues were staying at this hotel (who managed to check in ok) but it meant we had an additional taxi fee for me, each morning, getting to the place of work that we were working at that week. Not impressed, we have been staying here for several years now, same time each year, doing the same work. And I also experienced problem checking in in 2023, it took them almost an hour to find my booking.

  Read more

• User:whugirl

  Trip type: Friends getaway

  Good value

  04 Aug 2024

  We had stayed in a B&B hotel in Leipzig and enjoyed it. We travelled on to Berlin for the Euro 2024 final and hotels were a ludicrous amount. This one though had not increased prices to a greedy level. It’s accessible because there is a train station a few minutes away so though not central you can get anywhere easily and for the stadium it was very convenient.The room was similar to the one in Leipzig, not very large but clean and comfortable with a decent shower.We had a scare when we were leaving - there was work going on with the lifts and we got in one to go downstairs and got stuck. Thankfully someone responded when we pressed the emergency button and we got out quite quickly.

  Read more

• User:rosiec276

  Trip type: Solo travel

  Mixed

  28 Apr 2024

  Not a great start to my visit when I found my room was still in a state of chaos from previous occupants. I was given another room and settled in. The pillows were awful, with big lumps, and hollows; however the shower was great. The bed was very firm, which is not what I like but may suit others. Sadly despite double glazing the room was very noisy as it was first floor at the front directly up from a busy the road. The room, bed and towels were clean and the hairdryer worked. Probably wouldn’t stay again due to noise, hard bed and rubbish pillows… they made for four uncomfortable and broken nights.

  Read more

• User:Guy L

  Trip type:

  staff understands the word hospitality

  10 Aug 2022

  staff here, young boy and lady with dreads, master the art how to communicate and make you feel welcome.they are worth their age in golden coins.so helpful and looking for solutions whenever needed.what more do you want? arrived with a smile and left like that as well.clean rooms and yes, they have quiet rooms