Cosmo Hotel Berlin Mitte

Recent Reviews: 1207

• User:Rockyroscoe

  Trip type: Family

  Lovely relaxed hotel in a central location and near the underground

  05 Sept 2025

  We booked two rooms a deluxe and comfort. Check in was simple and the reception team were polite and efficient. Even though we were checking in early our rooms were ready. Both rooms were of a high standard and clean. We had a few minor problems in the deluxe room and mentioned to the lady on reception and she quickly resolved these by offering a room change. She was very helpful throughout our stay. Breakfast was very nice and the hotel is in a good location close to the underground U2 and walking distance to .Alexandre Platz

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• User:wendyt221

  Trip type: Family

  Nice hotel but certain issues need addressing

  09 Aug 2025

  The hotel itself is quite nice the receptionists are all friendly and helpfulBut there are certain areas that let it down.Our room was on the 7th floor , a good size with a balcony unfortunately the balcony had not been cleared prior to our arrival and there were numerous cigarette butts littering it, I had to call reception twice to get them cleared. The toiletries smell lovely but unfortunately the bottle in the shower was empty and I had to call twice to get this replaced. The main issue with the room is that you can’t control the air conditioning so the room is very warm I did request a fan but they delivered a heater rather a fan.The corridors in the hotel are very dark and there are few buttons to turn on any lights .The mini bar in the room had no price list water was not provided you could buy a bottle out of the minibar but I have no idea how much.The bar was very good and so was breakfast with a good selection of items to choose from and great staff.Check out time of midday is a nice touch.

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• User:Nancy H

  Trip type: Couples

  Not great

  06 Jun 2025

  The location was great but they have a complicated, environmentally-friendly a/c system that kept our room at 80 degrees for almost three days. We were miserable. The weather changed, and our room was 77 the last couple of days. The staff was sympathetic. They gave us a fan for the room and some free drink tickets for the bar. I don’t recommend staying there in the summer months. Vanessa Niederer, Gästeservice/Empfang at COSMO Hotel Berlin Mitte, responded to this review Dear Nancy H,Thank you for sharing your feedback and for highlighting both our central location and the friendliness of our team—we’re glad to hear that you felt well taken care of.We apologize that the room temperature did not adjust as quickly as expected. Our climate control system is designed to be both energy-efficient and guest-oriented, but in this case, it didn’t respond promptly enough to provide the comfort you deserved. We appreciate your understanding, and we're reviewing this to ensure smoother experiences in the future.It’s great to hear our team could assist you with a fan and offered you some drinks at the bar to help you cool down. Please rest assured that this is not the standard experience we aim to provide our guests.We would love the chance to welcome you back to COSMO Hotel Berlin Mitte—and to offer you a stay that’s fully in line with your expectations.Kind regardsYour COSMO Team

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• User:Jaseace

  Trip type: Couples

  A very good hotel in the heart of Berlin

  25 Oct 2024

  We stayed at the hotel for 4 nights recently as we were attending Les Mills Live. This was our first visit to Berlin. We got to the hotel by train from the airport rather than getting a taxi or uber and it only cost us 4€ each and was easy enough to navigate. First impressions of the hotel were very good, staff were pleasant and spoke English and we were had booked a deluxe room so we got room 806 which was on the top floor on the corner and had a view of the main road which was good as having a corner room we had windows all the way round so on a night it was great just to sit and watch the world go by. The room was really spacious and well appointed with a large bed, TV, coffee maker and fridge. There was plenty of hanging space but no drawers but still room to put your clothing. The bathroom was a good size with 2 sinks a large shower and toilet. The bed was comfortable and we had a decent night's sleep. Breakfast was included with our room and this was continental but you can also request omelette, scrambled or poached eggs. I would have liked maybe some potatoes on the side to go with the omelette as that is literally all you get on the plate but breakfast on the whole was decent enough. Parts of the hotel are quite dimly lit such as the corridors and the bar area which was never busy when we were there but the hotel was very clean and overall we had a very good stay. There is a small gym on the 8th floor and also a sauna in the hotel but we didn't use either during our stay. Location is very good and safe and we were able to walk to most places from the hotel but there is also an underground station right outside the hotel plus ubers and taxis are in abundance. We would definitely stay at the hotel again should we revisit Berlin. Vanessa Niederer, Gästeservice/Empfang at COSMO Hotel Berlin Mitte, responded to this review Dear Jaseace,Thank you for your great review! We're delighted you enjoyed your stay, especially the spacious deluxe room with its lovely corner views, the convenient location, and our helpful staff. It's great to hear you found the bed comfortable and appreciated the room's amenities.We’ve noted your feedback about breakfast and will consider ways to enhance the variety. Also we’re sorry to hear that our darker design aesthetic didn’t entirely meet your personal taste, as we understand it may not appeal to everyone.We’re thrilled you had a great experience overall and would love to welcome you back on your next visit to Berlin!Best regardsYour COSMO Team

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• User:ohappydays

  Trip type: Family

  Good and comfortable hotel in great location

  04 Aug 2024

  Great location, half hour from Brandenburg airport in a taxi, 20-30 min walk to Brandenburg Gate, underground station just across the road from hotel with links to centre and outskirts of Berlin. Has bar and restaurant on site, with a couple of bars and restaurants just across the road. Lidl, 3-5 min walk away. Clean and welcoming lobby, lift access. Rooms are spacious, with large floor to ceiling opening windows. Electronic outside shutters and some rooms have additional blinds. My room (505) didn’t have working shutters (I forgot to report at the time) The other room 506, had working shutters and blinds. As with most European rooms, no tea/coffee making facilities, but does have a stocked chargeable fridge in the room. Large bathroom with towels and bathrobes provided. Along with hair/body shower gel, soap and lotion. Did mention to the team on departure, that the showers have little or no shower screen so the water floods and goes everywhere, not a quick fix. Hairdryer in your room. Iron and ironing board located in an “ironing room (see pic). Located on fourth floor, and only one iron/board available so a queue might form? Bar downstairs had good variety, I personally found the breakfast a little expensive for what was on offer (€22 per person) is a little much for if you just wanted cereal/toast and drink. Scrambled and boiled egg available but that was all I could see in the way of a cooked breakfast if you wanted. Lots of fruit and yogurt, bread choices, cheese and ham. Very friendly and knowledgeable team happy to help and answer questions concerning transport and venues for site seeing. A N, Marketing at COSMO Hotel Berlin Mitte, responded to this review Dear ohappydays,Thank you for your detailed 4-star review! We’re glad you enjoyed our comfortable rooms, great location, and friendly staff. We appreciate your feedback on the shutters and breakfast pricing, and we’ll take your comments into consideration for future improvements. Apologies for the inconvenience with the shower – we’ll work on addressing this issue.We hope to welcome you back for an even better stay next time!Best regards, YOUR Cosmo TEAM

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