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Holiday Inn Berlin City Center East Prenzlauer Berg

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Holiday Inn Berlin City Center East Prenzlauer Berg

locationPrenzlauer Berg, Berlin

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About Holiday Inn Berlin City Center East Prenzlauer BergAbout Holiday Inn Berlin City Center East Prenzlauer Berg

Location

This hotel in the Prenzlauer Berg district of Berlin offers fast tram connections to Alexanderplatz. The Erich-Weinert-Straße tram stop is directly outside the hotel and trams run to Alexanderplatz in 10 min. The Messe ICC Exhibition Centre is 20 min away by S-Bahn (city rail). Various restaurants are about a 2-minute walk and shopping venues can be reached in around 10 min by public transport.

Facility

The hotel welcomes guests in a 6-storey building with a lift and 123 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. A delicious breakfast provides energy for the rest of the day. The hotel also offers snacks.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Holiday Inn Berlin City Center East Prenzlauer Berg Amenities at Holiday Inn Berlin City Center East Prenzlauer Berg

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Restaurants

150 m

Underground/Over ground Station

300 m

Shopping opportunities

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

29

Very Good

12

Average

4

Poor

2

Terrible

4

Recent Reviews: 51

  • User:253grantl

    Trip type: Business

    One individual can ruin an experience & reputation.

    rating13 Oct 2025

    The attitude of the guy on reception was unacceptable. After informing the guy on reception that I had not taken breakfast, I was then told he would not remove the charge, as far as he knew, I could be lying.As a business traveller and user of IHG for 15+ years, I have never received treatment like this. After speaking to the restaurant and verifying with two other people, it was confirmed I hadn't had breakfast, and the charge was removed.Not a great experience. I won't be returning. Jet43882230526, at Holiday Inn Berlin City Center East P-Berg by IHG, responded to this review Dear Grant L,Thank you for taking the time to share your feedback.We are truly sorry to hear about your recent experience at our hotel and, in particular, the interaction you had at reception. Please allow us to sincerely apologize for the way the situation was handled. This is certainly not the impression we want any of our valued guests — especially long-time IHG members — to leave with.We would like to clarify that our team member was following standard procedure in verifying charges before making any adjustments. However, we fully understand that the way this was communicated may have come across as unhelpful or impolite. It is possible that a language barrier contributed to the misunderstanding, and for that, we are truly sorry. Our intention is never to make our guests feel questioned or unwelcome.We are glad the issue was ultimately resolved, but we regret that the initial handling left such a negative impression. Your feedback has been shared with our team to help us improve our communication and service moving forward.We hope you might reconsider and give us another opportunity to provide the warm, professional service we are known for.Sincerely,Franziska EwertAssistant Manager

  • User:citizen132002

    Trip type: Family

    Great Holiday inn property.

    rating12 Jun 2024

    We stayed for a long weekend at this Holiday Inn hotel in the eastern part of Berlin. The hotel is just next to the tram station, and it takes 15-20 mins to be in Alexanderplatz, so it is very convenient. The hotel seems to be very recently renovated or a new property, so great spacious rooms. Being a diamond member, we were upgraded to a premium room with a free minibar, and bathrobes and slippers were there, too. The front desk staff is very polite and professional. Nothing to complain about. The breakfast area and quality/quantity of food were also top-notch. Highly recommended. Franziska Ewert, Gästeservice/Empfang at Holiday Inn Berlin City Center East P-Berg by IHG, responded to this review Dear citizen132002, Thank you so much for your amazing review. We appreciate your detailed feedback and your recommendation. We look forward to welcome you again. Sincerely,Franzsika EwertAssistant Manager

  • User:Get C

    Trip type: Couples

    Nice room and great staff!

    rating25 May 2024

    The room was perfectly fine and comfortable. The hotel is very attractive and feels elegant yet cozy, gemuetlich :). The breakfast was very, very good. I have to say the staff were really WONDERFUL. So helpful and kind. The young man at the desk (he was even the bartender) was fantastic. We loved this hotel. Plus it is so well placed being next to the tram we used every day! Franziska Ewert, Gästeservice/Empfang at Holiday Inn Berlin City Center East P-Berg by IHG, responded to this review Dear 469getc,Thank you so much for your wonderful review. We are delighted to read you enjoyed your stay with us and share your praise with our time. We look forward to welcome you again.Sincerely,

  • User:SMEB24

    Trip type: Couples

    Enjoyable stay - friendly staff

    rating08 Apr 2024

    Stayed for 4 nights as taking part in the Berlin half marathon. A good base and found the transport system to be very efficient. Hotel was right by a tram stop and only a 5 minute walk to a train station that connected us with the airport. On arrival we were greeted by Kerem. Throughout our stay he attended to us very well and would always make a point to find out about how are day had been. All staff were polite and helpful and very good at speaking English. We opted for the 'greenstay' option as we did not require bedroom cleaning. We received free drinks tokens instead so it was nice to relax and enjoy a drink in the hotel bar. Room very clean and comfortable. Franziska Ewert, Gästeservice/Empfang at Holiday Inn Berlin City Center East P-Berg by IHG, responded to this review Dear SMEB24, Thank you so much for your amazing review. We are pleased to read you enjoyed your time with us and in Berlin and look forward to see you again.SincerelyFranziska EwertAssistant Manager

  • User:marxshields

    Trip type: Solo travel

    Perfect hotel for a few days in Berlin

    rating04 Dec 2023

    I stayed at the hotel for three nights. Throughout my time there, from check-in to check-out the entire team were quite excellent. The staff are friendly, polite and extremely helpful. In addition, I did not have to use my poor German as most of the staff spoke excellent English.Thank you to the entire management and staff for a great stay.I'll be back! Franziska Ewert, Gästeservice/Empfang at Holiday Inn Berlin City Center East P-Berg by IHG, responded to this review Dear marxshields,Thank you so much for your kind amazing and detailed review. We appreciate that you enjoyed your stay with us. We are happy to share the praise for our employees as a team and look forward to welcome you again.Sincerely,Franziska EwertAssistant Manager

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