Holiday Inn Berlin - City West

Recent Reviews: 931

• User: marielouisemullef

  Trip type: Couples

  Overnight stay

  We were there for an avent in Berlin, and had an overnight stay.Not a fancy hotel, expected better regarding the cost of one night with breakfast. The breakfast was the thing that made the 3 stars. Hotel Manager, Owner at Holiday Inn Berlin - City West by IHG, responded to this review Dear Marielouise,We would like to thank you for taking the time to review your time at our hotel.We’re glad o… Read moreWe were there for an avent in Berlin, and had an overnight stay.Not a fancy hotel, expected better regarding the cost of one night with breakfast. The breakfast was the thing that made the 3 stars. Hotel Manager, Owner at Holiday Inn Berlin - City West by I… Read more

• User: Christiaan S

  Trip type: Friends getaway

  complaint

  We stayed four nights at your hotel and were satisfied with the room but not with the cleanliness.The room was never cleaned, dust was under the bed, and nuts from the previous guests were still on the floor. Only the towels were replaced at our request.The breakfast was fine, but the evening buffet lacks variety. On the last day, the meat and fish were dried out. Not worthy of a four-star hotel.… Read moreWe stayed four nights at your hotel and were satisfied with the room but not with the cleanliness.The room was never cleaned, dust was under the bed, and nuts from the previous guests were still on the floor. Only the towels were replaced at our request.The br… Read more

• User: JayyBe

  Trip type: Solo travel

  Very good Holiday Inn choice for Siemens/Berlin West, right off the Ubahn

  FOR EVERYONE COMPLAINING ABOUT THE LOCATION: Note 'WEST' in the NAME! - It is NOT in the centre of Berlin! BUT: it's <5 minute walk to the subway, so then...you can get ANYWHERE. Since I was visiting Siemens for a few days, the location was perfect. Beyond that, beginning from the initial very friendly welcome at reception, good breakfast (wide selection and friendly, welcoming staff), a quiet,… Read moreFOR EVERYONE COMPLAINING ABOUT THE LOCATION: Note 'WEST' in the NAME! - It is NOT in the centre of Berlin! BUT: it's <5 minute walk to the subway, so then...you can get ANYWHERE. Since I was visiting Siemens for a few days, the location was perfect. Beyond… Read more

• User: Amey O

  Trip type: Business

  Very good hotel. Highly Recommeded

  Room was vey nice, clean with all the necessary amenities. Reception person Dogan was very helpful. Check-in, check out was very fast & smooth. In-room service was good.Hotel is a very good option to someone who are on business trips, conferences, etc. Hotel Manager, Owner at Holiday Inn Berlin - City West by IHG, responded to this review Dear Guest,Thank you for your great feedback.We're… Read moreRoom was vey nice, clean with all the necessary amenities. Reception person Dogan was very helpful. Check-in, check out was very fast & smooth. In-room service was good.Hotel is a very good option to someone who are on business trips, conferences, etc.… Read more

• User: Considered R

  Trip type: Couples

  Almost perfect

  Liked this hotel a lot; it had a confident air of style about it. Rooms were great, food very good, reception fine. Alas the bar staff were rude to the point of irritation. We attempted to buy a drink after a long day touring the city and they made it almost impossible making us wait almost 20 minutes before even acknowledging our existence. Such a shame as it was a lovely bar area. Sadly that dro… Read moreLiked this hotel a lot; it had a confident air of style about it. Rooms were great, food very good, reception fine. Alas the bar staff were rude to the point of irritation. We attempted to buy a drink after a long day touring the city and they made it almost i… Read more