Holiday Inn Express & Suites Potsdam

Recent Reviews: 43

• User: Shakil A

  Trip type: Family

  Enjoyable experience

  The hotel is clean and well located, close to shops and the train station. Kristen in the reception area is excellent, very polite and inviting. Enjoyed our stay 10/10 Sophie Harrold, Owner at Holiday Inn Express & Suites Potsdam By IHG, responded to this review Dear Saaa,Thank you for sharing such wonderful feedback and for the perfect rating. We are delighted to hear that you enjoyed ou… Read moreThe hotel is clean and well located, close to shops and the train station. Kristen in the reception area is excellent, very polite and inviting. Enjoyed our stay 10/10 Sophie Harrold, Owner at Holiday Inn Express & Suites Potsdam By IHG, responded to th… Read more

• User: Manfred Hans B

  I had a very good experience here....

  I stayed three nights at "The Hotel Inn Express" in Potsdam. It is centrally located, not too far from the Train Station. One thing is for sure, they do NOT accept any cash, just Credit Cards. At the Bar in the Lobby, you can order some small meals. Nothing fancy. The Staff is friendly, and the Hotel is clean. - See my Photos.- The Breakfast Buffet has a huge selection, and the Breakfast room is v… Read moreI stayed three nights at "The Hotel Inn Express" in Potsdam. It is centrally located, not too far from the Train Station. One thing is for sure, they do NOT accept any cash, just Credit Cards. At the Bar in the Lobby, you can order some small meals. Nothing fa… Read more

• User: NikNikP1983

  Trip type: Family

  Comfortable hotel but has some big drawbacks

  The hotel is in a good location, being only a 15 minute walk to the train station and less than 30 minutes from Park Sanssouci. That being said, there appeared to be some kind of depot behind the hotel so every day we were woken up by heavy goods being loaded into lorries. Staff were friendly and helpful but check-in was a little slow and there was absolutely no chance of an early check-in, althou… Read moreThe hotel is in a good location, being only a 15 minute walk to the train station and less than 30 minutes from Park Sanssouci. That being said, there appeared to be some kind of depot behind the hotel so every day we were woken up by heavy goods being loaded… Read more

• User: bb515

  Trip type: Family

  Avoid

  Avoid this hotel .. the staff we encountered right from the day we checked in until we left did not seem very warm. People at front desk don't do enough to manage volumes. We and several others stood in line for at least 45 mins prior to check in. Rooms are small, carpets dirty. A/C issues. Never again. IHG Service, Owner at Holiday Inn Express & Suites Potsdam By IHG, responded to this rev… Read moreAvoid this hotel .. the staff we encountered right from the day we checked in until we left did not seem very warm. People at front desk don't do enough to manage volumes. We and several others stood in line for at least 45 mins prior to check in. Rooms are sm… Read more

• User: citizen132002

  Trip type: Family

  Rude and unprofessional staff - avoid!

  Stayed in this hotel for one night for a short trip to the gem town of Potsdam. The location of this hotel is pretty convenient - a 10-15 minute walk from a train station, and a couple of tram stations are also around. We arrived a bit early (around 11 am) and, when attempting to check in, were very rudely turned away with an abrupt NO (Benjamin at the front desk)! I am a Diamond member, so an ear… Read moreStayed in this hotel for one night for a short trip to the gem town of Potsdam. The location of this hotel is pretty convenient - a 10-15 minute walk from a train station, and a couple of tram stations are also around. We arrived a bit early (around 11 am) and… Read more