Hotel Lutzow

Recent Reviews: 359

• User: Mark F

  Trip type: Business

  OK hotel in good and quiet location

  The hotel is well located on a quiet street and was good value for money. The room was clean and had what I needed. The exterior, view from the back and the standard of the common areas could really do with refreshing. If you are on a tight budget it's a decent option.The hotel is well located on a quiet street and was good value for money. The room was clean and had what I needed. The exterior, view from the back and the standard of the common areas could really do with refreshing. If you are on a tight budget it's a decen… Read more

• User: Sarah H

  Trip type: Solo travel

  Great experience

  The room was spotless, with all the amenities you could ask for. Very quiet location, didn’t hear a sound but walkable distance to sites such as the Brandeburg Gate, or even closer Berlin Zoo.Staff were friendly and accommodating, can’t believe this is only classed as a 3 star hotel! Hotel Lützow, General Manager at Hotel Lutzow, responded to this review Dear Sarah,Thank you so much for your… Read moreThe room was spotless, with all the amenities you could ask for. Very quiet location, didn’t hear a sound but walkable distance to sites such as the Brandeburg Gate, or even closer Berlin Zoo.Staff were friendly and accommodating, can’t believe this is only cl… Read more

• User: Kev P

  Trip type: Couples

  Good central hotel (watch out if arriving after 2200hrs)

  Good, central hotel with great transport links. Fabulous breakfast and team. Significant issues arriving after 2200hrs with no reception. Entry is via a coded door with a phone number to ring for entry. This connects to a sister hotel many miles away and gives access to a self checkin terminal, which wasn’t working and we were informed was not working the previous night. We were given access to th… Read moreGood, central hotel with great transport links. Fabulous breakfast and team. Significant issues arriving after 2200hrs with no reception. Entry is via a coded door with a phone number to ring for entry. This connects to a sister hotel many miles away and gives… Read more

• User: Penelope1818

  Trip type: Family

  Very nice location and great transport links

  I spent quite a lot of time looking for a hotel that offered cooking facilities, within the city. This fitted the criteria. The hotel has several floors but didn't feel like a large hotel, it felt cosier and more personal. The staff were helpful with all our enquiriesI spent quite a lot of time looking for a hotel that offered cooking facilities, within the city. This fitted the criteria. The hotel has several floors but didn't feel like a large hotel, it felt cosier and more personal. The staff were helpful with all our e… Read more

• User: Gustav L

  Trip type: Friends getaway

  Do not! book this mistake

  Upon our arrival at the hotel, we encountered significant difficulties with the parking garage. Seeking assistance from the front desk, we were met with an extremely frustrated and unhelpful receptionist. The lack of service-mindedness and problem-solving attitude made the entire situation very unpleasant for us.Given the negative experience, we requested a refund for our stay. Unfortunately, our… Read moreUpon our arrival at the hotel, we encountered significant difficulties with the parking garage. Seeking assistance from the front desk, we were met with an extremely frustrated and unhelpful receptionist. The lack of service-mindedness and problem-solving atti… Read more