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Hotel Palace Berlin

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Hotel Palace Berlin

locationCharlottenburg, Berlin

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About Hotel Palace BerlinAbout Hotel Palace Berlin

Location

This hotel is ideally located in the centre of the city, close to the Kaiser Wilhelm Church and the shopping paradise of KaDeWe. Cinemas, cabarets, theatres, shows, galleries and museums also all lie in the vicinity of the hotel. Zoologischer Garten station and zoo are located directly in front of the hotel. The ICE train stops at Zoo train station which is just a few paces away. From here, there are numerous connections with the city train and the underground to the other areas of Berlin.

Facility

The hotel has 282 non-smoking rooms, which are located on 9 storeys and are reachable by 6 lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser, a page service and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 18 conference rooms.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can recharge and leisurely swim a few laps in the indoor area's heated freshwater pool. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Subject to charge: a solarium.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Palace Berlin Amenities at Hotel Palace Berlin

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Train Station

100 m

Park

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2225

Very Good

803

Average

245

Poor

73

Terrible

59

Recent Reviews: 3405

  • User:Connector59388637890

    Trip type: Couples

    Great hotel with excellent service in an outstanding location.

    rating13 May 2026

    The Hotel Palace Berlin is undoubtedly one of the best hotels in Germany we have ever stayed at. A fantastic location, right in the city center. A quiet, spacious, and very beautiful room. Superb service—the kind you simply don't find in many hotels anymore. A wonderful breakfast—hard to beat. Eric Födisch, Geschäftsführer at Hotel Palace Berlin, responded to this review Dear Connector,Thank you so much for your wonderful review! We are truly honored to hear that you consider Hotel Palace Berlin one of the best hotels you’ve stayed at in Germany.Your kind words about your stay mean the world to us. It is feedback like yours that inspires our team to continue delivering exceptional experiences.We hope to welcome you back soon for another memorable stay!Warm regards,Hotel Palace Berlin

  • User:596sandral

    Trip type: Couples

    60th birthday treat Berlin

    rating05 May 2026

    Spa and massage brilliant. Breakfast very good. Have to pay extra for lots of different bits. Overall very friendly and clean hotel. Would have liked two chairs in our room. Very close to shops and the zoo. X The main sites are around 2 to 3 miles away. Eric Födisch, Geschäftsführer at Hotel Palace Berlin, responded to this review Dear Sandral,Thank you so much for taking the time to share your feedback—we’re delighted to hear that you enjoyed your stay and the comfort you experienced at Hotel Palace Berlin. However we would love to better understand your comment about extra costs for various items.Please check our categorys for your next stay or contact our reservations team. We offer room categories with more space and furniture. Best regards Hotel Palace Berlin

  • User:grobgrop

    Trip type: Business

    Tremendous

    rating11 Apr 2026

    Very accomplished and slick. Eric Födisch, Geschäftsführer at Hotel Palace Berlin, responded to this review Sehr geehrter Muzzy / grobgrop,vielen Dank für die tolle Bewertung. Bis zum nächsten Mal verbleibtmit besten GrüßenHotel Palace Berlin

  • User:j75fr

    Trip type: Business

    Excellent hôtel

    rating28 Mar 2026

    A genuinely outstanding stay at Hotel Palace Berlin, and one I would return to without hesitation.The location is excellent, right opposite the Zoo area, which makes it both practical and pleasant. It is one of those hotels that works equally well for business and leisure. The lobby may not be the most striking part of the property, but the warmth of the welcome more than makes up for it. The reception team was consistently kind, polished, and genuinely pleasant to deal with.The recently renovated premium rooms are a real success. They feel elegant, carefully thought through, and very comfortable without trying too hard. The bed, in particular, deserves to be mentioned: I cannot remember the last time I slept better in a hotel than I did here. In fact, I slept better than at home, which almost never happens.Breakfast was also very strong. The overall quality was excellent, and the made-to-order eggs were a real plus. One useful detail: it is worth asking for fresh orange juice, as the one available in self-service does not reflect the standard of the rest of the breakfast.Access to the lounge made the stay even better. What is often a fairly forgettable hotel perk was, here, genuinely well executed. In the evening, the selection of snacks was creative, generous, and above all based on quality products, which is not something you find in every lounge. And the service was top notch!The wellness and fitness facilities were equally convincing. The pool is large, with opening hours that are genuinely compatible with a business schedule, and the fitness area is excellent, with modern equipment and everything needed for a serious workout.All in all, this was close to a perfect hotel stay: comfortable, polished, generous, and consistently well run. A place I would very happily recommend. Eric Födisch, Geschäftsführer at Hotel Palace Berlin, responded to this review Dear j75fr,Thank you for taking the time to leave your outstanding feedback regarding your experience at Hotel Palace Berlin. We are delighted to hear that you enjoyed your time with us and that you had such a wonderful sleep. We are all looking forward to having the opportunity to welcome you back again soon.Met vriendelijke groetenHotel Palace Berlin

  • User:Geeman63

    Trip type: Business

    Great location - some concerns with my stay

    rating07 Mar 2026

    First time stay at this hotel, in the past I’ve stayed at 25 Hours (hated it) and Pullman Berlin, the location of the Palace Hotel is perfect. The room that I was assigned was large and functional. Upon checking into my room it was hot and so stuffy. Apparently during the non summer months it only blows hot air. Having called maintenance as the room was unbearable, the maintenance guy gave me great advice, being if you sign a waiver at front desk they can fully open the windows. This made a huge difference. I found the bed and pillows way too soft. Personal choice. When I asked for a firm pillow I was rudely told they were all out in other rooms. Hardly 5 star service. During my stay there was extensive construction work being carried out in the lobby area. Will I be back? Maybe - maybe not?? Eric Födisch, Geschäftsführer at Hotel Palace Berlin, responded to this review Dear Geeman,Thank you for choosing Hotel Palace Berlin for your recent stay and for sharing your honest feedback. We truly appreciate your kind words about our location and the size of your room.We sincerely apologize for the discomfort you experienced with the room temperature upon arrival. You’re absolutely right that our system is designed to provide heating during the cooler months, and the unusually weather (up to +20°C, at night near 0°C) made it challenging to achieve the perfect balance right away. We’re glad to hear that our maintenance team was able to assist you and that opening the windows made a positive difference.We’re also very sorry that we couldn’t accommodate your request for a firmer pillow. Your comfort is incredibly important to us, and we regret that we didn’t meet your expectations in this regard. We’ll take this feedback to heart and ensure our team is better prepared to handle such requests in the future.Lastly, we apologize for any inconvenience caused by the modernization work in the lobby. We always strive to minimize disruptions, and we appreciate your understanding as we work to improve our facilities.Your satisfaction means everything to us, and we hope you’ll give us the opportunity to welcome you back for a more seamless experience next time.Warm regards,Hotel Palace Berlin

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