Hotel Tiergarten Berlin Mitte

Recent Reviews: 378

• User:Tanya O

  Trip type: Business

  Charming but Dated Hotel

  29 May 2026

  I stayed here while attending a conference.The hotel feels somewhat dated and could benefit from some renovation. My colleague and I were given a large room designed for up to four guests, which offered plenty of space and featured impressively high ceilings.The wall-to-wall carpet was not to my taste, and the sofa looked quite worn, with a few visible stains. There is a lack of cleanliness. On the positive side, the bathroom was modern, clean, and well-maintained.I would say the room has seen better days and probably had its peak a few decades ago, but it still retains a certain charm and character that newer hotels sometimes lack.The staff were friendly and welcoming throughout our stay.Overall A spacious and characterful hotel with friendly service, but guests looking for a more modern and updated experience may find the rooms somewhat outdated.

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• User:Volker P

  Trip type: Couples

  Rundown, but in a good location and average breakfast

  26 Nov 2025

  We booked a “non-smoking” room, but the room had a very noticeable smell of smoke, which made the stay uncomfortable. The carpets appeared quite worn and gave an overall impression of poor cleanliness. The breakfast was acceptable, and the location is good, so not everything was negative, but the condition of the room itself overshadowed those aspects.

• User:Paul C

  Trip type: Friends getaway

  Don't even think about it..!

  07 Oct 2025

  Beware all those of limited mobility, like myself, with this hotel. My recent visit in September was not great. If in a wheelchair, you somehow have to make contact with reception, because you cannot get in the front door without them coming out with a ramp. I struggled with the step into reception, which was also a Costa Coffee shop. You book in and are directed behind the reception, across what used to be a drop-off point in times gone by, by way of another large step, to Rooms 70 and 71.The two rooms for disabled are in what I saw as, and found out actually were, the Servants Quarters. The corridor was undecorated, dimly lit (the movement light came once upon reaching room 70 and not before), and littered with decorating equipment, ladders and other such trip hazards. Room was tired but okay. The wet room was great, everything needed, including a shower stool. However, the bed was up against the wall on one side, making entry extremely difficult, and a wheelchair could only get to the end of the bed, not beside it, so an arduous struggle for anyone with limited mobility. The pictures show the mess, the proximity to an often used door, which meant no opening of windows during the night, a necessity due to the heat coming from the bathroom as it backs onto a boiler room. A movement detection light activated at various points of the night, shining into the window very brightly. The toilet was constantly running, and the only help i got with that was "try fiddling with the flush buttons". And if this wasn't bad enough, workmen started noisy work on the window next to mine at 7am!I didn't ask to be moved as this was the only one of the two accessible rooms available. I have spent a month in discussions with the hotel, receiving a cursory apology, that the rooms are up to the relevant codes of practice in Germany for accessible rooms, b l ah blah. No refund or even partial refund offered. They are now just ignoring all emails. I've given them the right to reply for the last two weeks, but nothing satisfactory. Basically, if you want good service, forget this hotel. If you want an accessible room, forget this hotel. It's a shame, as the staff were friendly and helpful. The management obviously don't care quite as much.

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• User:Dom K

  Trip type: Business

  Fetid

  21 Oct 2024

  Noisey and dank - felt like a dystopian set from Blade RunnerBuilding works don't help. Just close the hotel until it's ready.Doors slam along long corridors. Don't be deceived by the front of the hotel. It is grot.Pillows felt like they were filled with lumps of foam.No air conditioning so felt hot even in October.

• User:oceancruzer

  Trip type: Friends getaway

  Really Average. Cobwebs included!

  19 Sept 2024

  A friend and I booked through Expedia to stay here during a recent interrail trip. We booked a twin room for 2 nights.The hotel is in a convenient location with great transport links to get around the city. It’s a short ten minute ride on the tram from outside of the main station. The area seemed safe and clean with a good selection of places to eat, drink and shop.The staff at the hotel were really nice and very approachable and chatty which was nice. My review has no reflection on the people who work here.Be under no illusion, this place comes across as more of a hostel than a hotel. It’s incredibly basic and very, VERY shabby. The rooms are in desperate need of updating and the hotel corridors and public areas are constantly clogged with trolleys full of dirty linen.Our room was clean (aside from lots of cobwebs) and the beds were comfortable enough. the pillows are lumpy and desperately need replacing. The bathroom was also nice and bright and there were toiletries and plenty of towels.If you’re just looking for somewhere to sleep and nothing else, then this place is doable for a couple of nights. The rooms are incredibly depressing however and if you’re looking for a hotel to enjoy, then this place isn’t for you.Also be aware that EXTENSIVE renovations are taking place to the building. I also saw this mentioned in previous reviews. They are all correct about the noise and disturbance. It’s covered in scaffolding and the men begin work from 6:45am. We were awoken both mornings just before 7am by banging, clattering, drilling and shouting from men quite literally at the window. I feel that this should be advised to people before booking. Our sleep was massively disturbed because of it which really impacted on our stay.Would I choose to stay here again?? Probably not. The room was misrepresented based on the photos available on the website. It’s not a hotel that you would want to spend time in. There are other properties available at similar prices that I feel would be in a much better state of repair and far more appealing.

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