JW Marriott Hotel Berlin

Recent Reviews: 1908

• User: patrycja212

  Trip type: Couples

  A stay the fell short of expectations

  My husband and I stayed at the JW Marriott Berlin for one night, travelling with my brother and his wife. We booked two rooms and used two Suite Night Awards, both of which cleared successfully.Communication with the hotel before arrival was somewhat impersonal. One of the suites included Club Lounge access, but this benefit was not extended as part of the Suite Night Award upgrade. As I was trave… Read moreMy husband and I stayed at the JW Marriott Berlin for one night, travelling with my brother and his wife. We booked two rooms and used two Suite Night Awards, both of which cleared successfully.Communication with the hotel before arrival was somewhat impersona… Read more

• User: FiveStarFred

  Trip type: Business

  Average

  For a JWM, this fell way short of other properties I’ve stayed at. The good - the staff, especially at reception were really friendly and helpful. Same in the restaurants and bar. The bad - poor location, dated room, bathtub shower with broken shower cord, AC didn’t work, soft bed, cheap electric iron, safe didn’t work, no USB sockets…For the price paid there must be better in BerlinFor a JWM, this fell way short of other properties I’ve stayed at. The good - the staff, especially at reception were really friendly and helpful. Same in the restaurants and bar. The bad - poor location, dated room, bathtub shower with broken shower cord, AC… Read more

• User: GlynA502

  Trip type: Business

  A serious disappointment for the JW Brand

  I am a regular Marriott guest and an Elite member, and this was easily the worst Marriott Hotel i have ever stayed in,. The location was poor, but chose the hotel because it was a JW Marriott and so expected the usual high standards associated with the brand. Unfortunately, the experience fell far short.The hotel felt dirty , tired and completely lacking in the quality and finesse expected from a… Read moreI am a regular Marriott guest and an Elite member, and this was easily the worst Marriott Hotel i have ever stayed in,. The location was poor, but chose the hotel because it was a JW Marriott and so expected the usual high standards associated with the brand.… Read more

• User: Spencer O

  Trip type: Family

  JW Marriott Berlin

  This hotel is absolutely fantastic. I stayed here for 4 nights with my daughter, bed and breakfast. The hotel is immaculate and we had a room on the top floor. The room was cleaned every day to a high standard. The breakfast was great with lots of options and very friendly staff. One of the best things about this hotel is the concierge, they are amazing with helpful suggestions of where to go and… Read moreThis hotel is absolutely fantastic. I stayed here for 4 nights with my daughter, bed and breakfast. The hotel is immaculate and we had a room on the top floor. The room was cleaned every day to a high standard. The breakfast was great with lots of options and… Read more

• User: Heidi D

  Trip type: Family

  Better options in Berlin

  We stayed here one night during the heat wave of June 2026. We had a one bedroom suite. The living room has one love seat sized couch and it isn’t a sofa bed, so my 10 year had to sleep on the tiny couch with his feet hanging off the edge. The AC was terrible or simply not working. Called to ask for a fan but could never get someone to answer the phone. The pool was closed during our stay, a total… Read moreWe stayed here one night during the heat wave of June 2026. We had a one bedroom suite. The living room has one love seat sized couch and it isn’t a sofa bed, so my 10 year had to sleep on the tiny couch with his feet hanging off the edge. The AC was terrible… Read more