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Mercure Hotel Potsdam City

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Mercure Hotel Potsdam City

locationPotsdam, Berlin

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About Mercure Hotel Potsdam CityAbout Mercure Hotel Potsdam City

Location

This hotel is located just 500 m from the centre of Potsdam.

Facility

The hotel has a lift and features 210 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.

Rooms

The rooms of the hotel include air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, a gym, a steam bath, a solarium and hiking.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Hotel Potsdam City Amenities at Mercure Hotel Potsdam City

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

48

Very Good

81

Average

69

Poor

21

Terrible

13

Recent Reviews: 232

  • User:GeorgeD12345

    Trip type:

    Great hotel in the center of Potsdam

    rating19 Jun 2025

    We enjoyed a 3-night stay at the Mercure hotel in Potsdam. Some highlights during our stay:*very clean room with large tv*very friendly staff*great breakfast*serving robot in breakfast area

  • User:markaD8873VR

    Trip type: Solo travel

    Central location but falls short on expectations

    rating11 Apr 2025

    If you are looking for a hotel that is centrally placed in Postdam close to all the historical sites, a short walk to the railway station (which has a direct train connection with the airport), with the possibility of having a room with a nice view, then this is a decent place to stay and don't read on.A few issues you may wish to be aware of:- I booked a superior room. It is "compact". Or if there are two guests, "intimate" - if you book a double bed, don't expect to get one. Reception said to me that it only means two single beds/mattresses pushed together. - sound-proofing is terrible both to the outside world and inside. You get to hear doors to guest rooms slamming shut all hours of the day and night. Even cleaning staff shouting down the corridor at each other. I am on the 15th floor and you can hear street noise (cars, trams) quite clearly. I will give the hotel a "pass" for the temporary fun fair adjacent to the hotel which is open until late in the night. EAR PLUGS a must.- no fitness centre...need to walk to main station- cafe only open limited hours- no in-room kettle and limited room to set up an iron (you have to order an iron) Bottom line- would I stay here again? the negatives by far outweigh the positives.

  • User:Ken S

    Trip type: Business

    Potsdam

    rating17 Sept 2023

    On the face of it, the hotel looks nice but it's showing it's age with a tired look. Check in was quick and room was nicely sized but the safe didn't work and the reception was not very keen to help. I asked if I costore my valuables in the office safe but it took a bit of persuasion before they would let me. Room had great air conditioning and was quiet. Breakfast was god with plenty of choice.

  • User:Tifile

    Trip type: Business

    Not welcome here

    rating24 Jul 2023

    Avoid this hotel, the staff at the reception desk is extremely unfriendly not to say rude, and totally unwelcoming to foreign guests. This is an old communist style building, however, well located in downtown Potsdam and with a good breakfast buffet.

  • User:JadeLeigh99

    Trip type: Couples

    Lovely trip

    rating10 Dec 2022

    Me and my boyfriend spent two nights at Mecure Potsdam. We really enjoyed our stay. The room was lovely and clean. The man at the front desk was very helpful to us and provided us with information about the area. The breakfast was very nice and had a good selection available. My only negatives are that the pillows were very flat but lumpy at the same time (I didn't request another which maybe I could have). Also, depending on how comfortable you are around your partner, the shower and toilet sharing a sliding door was very unusual to me and maybe a deal breaker for some. Other than those two minor things, it was overall a great experience, the area is wonderful, easy to get to Berlin at the HBF and the area of Potsdam is convenient not having to get public transport and things being within walking distance.

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