Nova Berlin

Recent Reviews: 180

• User:Christine T

  Trip type:

  Basic but clean and good location

  27 Sept 2019

  We chose this hotel because it is within a very short walking distance of our daughter and her family who live in the area. The location is great as it is opposite the station and near coffee shops etc. We booked on a room only basis so didnt try the breakfast or other facilities. It was a very basic hotel that needs updating and painting. However it was spotlessly clean and the rooms are very spacious. They did have a fridge but would have benefited from having tea/coffee making facilities. Our room was at the front of the hotel and we were worried about traffic noise but this was not a problem at all.Staff were really friendly and hotel was good value for money and met out needs. All the time our daughter is living there we would book this hotel again

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• User:egjale

  Trip type: Couples

  Dated hotel, greedy and incompetent staff

  10 Feb 2019

  We picked this hotel as it was the only hotel available close to Lichtenberg station. The only good feature of the hotel is location in case you need to stay close to Lichtenberg.Hotel and room: the hotel and rooms are very dated and not well taken care of. Bed was hard, pillows were thin, floor was filthy and dusty. TV was tiny and had few channels that were only in German. Walls and curtains were red which made it feel cheap and more of a brother like. The shower was blocked and had no shower gel. There were screws falling off towel handle. There was only one key for the room which made it uncomfortable for two people. Staff: receptionists spoke good English but were dry and not informative. The rest of staff, including managers, spoke only German and Russian. In case of unexpected issues / complaints: We were fair to inform reception and willing to pay for minor damage we have done to furniture in the room. The damage was accidental and caused an injury. The staff was incompetent to handle complaints. Upon request receptionist refused to call to managers as they are able to speak only German and Russian. The hotel charged us 200 euro for damaged piece of board by the bed which is outrageous amount for the material and work that is required to fix the damage.

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• User:mukesh a

  Trip type: Family

  Holidays

  11 May 2018

  We stayed at Nova Hotel Berlin. Very basic hotel. Good thing is its opposite Litchenburg station. 15 Mrs from Central Bahn station. Very easy to travel to central Berlin. Not much to do near hotel only few shops nearby.

• User:barkisland1

  Trip type: Couples

  Fab hotel

  25 Feb 2018

  We stayed here due to the close proximity to the attractions. Very friendly welcome on arrival. Lovely quiet room with comfy beds. Friendly service throughout our stay. Breakfast was extremely good, with great selection of hot, pastries, fruit, cereal and breads. We would defo stay here again

• User:iafiawik

  Trip type: Couples

  An OK hotel

  11 Aug 2017

  We stayed at this hotel for four nights in August of 2017. Upon arrival their IT system was down so everything was a bit chaotic, but after a while we were given the key to our room (nummer 10). We were quite surprised when we opened the door to the room - it contained two bedrooms and one bathroom. Quite a lot of space for two people, but we never used the second bedroom. The room itself was outdated in terms of styling and decor, but it seemed clean. We found some bugs in around the windows and spent some time researching if they could be bed bugs, but we came to the conclusion that they probably were not.I can confirm what other reviews are saying: there are lots of sounds during the night (probably from the bar below, but also from some kind of game machine), WIFI does not work and the hotel is very dated.However, we did not encounter any serious issues during our stay and we found the hotel to be quite OK given that we did not pay much for each night.

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