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Best Western Plus Hotel Koln City

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Best Western Plus Hotel Koln City

locationCologne, Cologne / Bonn

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About Best Western Plus Hotel Koln CityAbout Best Western Plus Hotel Koln City

Location

The hotel is just 1 km away from the city centre and 5 km from the trade fair grounds, serving as the ideal base for business and leisure travellers alike. Guests at this city hotel will find links to the public transport network, restaurants, bars and shops within 15 minutes' walking distance.

Facility

107 single rooms and 98 double rooms are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service (for a fee), a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. A business centre with fax machine, projector and photocopier is available. The congress service offers support with all aspects of event organisation.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and a hammam. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Plus Hotel Koln City Amenities at Best Western Plus Hotel Koln City

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Bus Station

100 m

Public Transport

300 m

Park

300 m

City Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

150

Very Good

273

Average

125

Poor

34

Terrible

15

Recent Reviews: 597

  • User:Tony10458

    Trip type: Couples

    Very comfortable but soulless.

    rating15 Apr 2026

    Very comfortable bed and room, nice and quiet. Outstanding breakfast buffet. Didn't use the restaurant but there's a great Indian place nextdoor. The only negatives are that it's a bit corporate and soulless and a bit far from the centre.

  • User:matthew b

    Trip type: Solo travel

    A very good stay

    rating20 Feb 2026

    I had an enjoyable stay at Best Western Plus Hotel Köln City. Although the hotel is located a bit outside the city centre, it’s still very convenient. There’s a metro station about a 10-minute walk away, with direct connections to the Hauptbahnhof, making it easy to reach central Cologne.Check-in was very smooth and modern. I completed it online before arrival, and once at the hotel, I simply scanned the QR code and received my key instantly — very efficient and hassle-free.I was given room 107, which overlooked the car park and the main road. Despite this, the room was surprisingly very quiet. It was spacious, with a comfortable double bed, a good-sized wardrobe, and an electric kettle for tea and coffee. The temperature inside the room was also very comfortable throughout my stay.The bathroom was clean and well-maintained, with shower gel, hand soap, and fresh towels provided.Breakfast was included and offered a good variety: cold cuts, bread, hot dishes, and sweet pastries. A nice way to start the day.Overall, it was a very pleasant and comfortable stay, and I would happily stay here again.

  • User:iSebi

    Trip type: Solo travel

    Easy to book and check-in, but overall not a good experience

    rating05 Jul 2025

    There was hair, rust, and mold in the bathroom. Rust was mostly on the equipped chair as it was a room for wheelchair, but this equipment should be cleaned and repaired, as it run downs when you shower.Even with the air conditioning set to 30, it continued to cool down, forcing me to turn it off but then turn it back on because it was too hot, and then it got very cold.The staff doesn't care. It's self-service anyway so not easy to reach someone.Location is not full center but not far from a good transport line, however, might be long wait on evening and week-ends, I would recommend to check what you want to reach to maybe find a better location.

  • User:Li Z

    Trip type: Solo travel

    Best hotel for my European trip

    rating25 Apr 2024

    It is so pleasant to see such a spacious room after staying in tiny hotel rooms in Europe. It is very clean and modern. I love the firm mattress and the superb breakfast selection. The gym is also good. It is conveniently located near the university.

  • User:lucc840

    Trip type: Couples

    Low value for money

    rating16 Nov 2023

    We arrived rather early and room was available, so a positive start.Check in was rather chaotic. We were asked if we wanted breakfzst and we said yes. The next morning it seemed it was not registered.It seemed there was a lot of confusion.At check out we had to pay extra for carpark. During check in this was not mentioned. When I told this, it was my fault.To me a lousy service,bo value for money.When I return to Köln it Will be in different hotel.

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