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Cityclass Hotel Am Heumarkt

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Cityclass Hotel Am Heumarkt

locationCologne/Bonn Airport, Cologne / Bonn

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About Cityclass Hotel Am HeumarktAbout Cityclass Hotel Am Heumarkt

Location

This hotel is located about 600 m from the centre of Cologne.

Facility

The hotel has a lift and features 53 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at Cityclass Hotel Am Heumarkt Amenities at Cityclass Hotel Am Heumarkt

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Jacuzzi

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

147

Very Good

234

Average

90

Poor

22

Terrible

13

Recent Reviews: 506

  • User:Maria A

    Trip type: Family

    Nice and comfortable hotel, convenient and quiet location

    rating05 Jun 2026

    Many varied restaurants nearby

  • User:susanscribble

    Trip type: Couples

    Comfortable and convenient stay in Cologne old town

    rating14 May 2026

    It is in a courtyard off Heumarkt in the old town, very central - we were able to walk everywhere and even pop back during the day when we had forgotten stuff. It is fresh, contemporary and efficient, there is a lift, the people on reception were very friendly and helpful. Our room was fairly small but bright and clean with plenty of storage and the beds were very comfortable, we slept well and didn’t notice any noise from the alley outside. View was a quirky one through traditional rooftops to the river beyond. Wide range of delicious food at breakfast. We loved it. Team CityClass Hotels, Sonstige at Cityclass Hotel Am Heumarkt, responded to this review Thank you very much for your lovely and detailed review. We are delighted that you enjoyed our central location in the old town, the cleanliness and comfort of the room, as well as the friendliness of our team.It is especially nice to hear that you appreciated the breakfast selection and had a restful stay with us.We truly appreciate your kind words and hope to welcome you again on your next visit to Cologne.Warm regardsTeam CityClass Hotel am Heumarkt

  • User:Miguel A C

    Trip type: Family

    Excelent

    rating15 Apr 2026

    Excelente hotel with very good location. We were 4 persons and give us an excelent room for 4-5 people. The hotel is in a walking distance pretty near frome the cathedral and all the main atrractions of the city. Excelent option Team CityClass Hotels, Sonstige at Cityclass Hotel Am Heumarkt, responded to this review Dear Guest,Thank you very much for your wonderful review. We are delighted that you enjoyed our very good location, the comfortable room for four people and the short walking distance to the Cathedral and main attractions. It is great to hear that our hotel was a convenient choice for your group.We look forward to welcoming you back to Cologne on your next visit.Warm regardsTeam CityClass Hotel am Heumarkt

  • User:storywriter7

    Trip type: Solo travel

    Incredible location, good value for what you get

    rating29 Mar 2026

    Room was small but the space is well used and wasn't a problem. Location was absolutely incredible: delicious food and a beautiful square just steps away, and very close to landmarks.Room was clean and tidy, and staff was very friendly. The shower was annoying because it's one of those ones without a proper door, and the way the bathroom is set up the water gets everywhere. Nicole W, Sonstige at Cityclass Hotel Am Heumarkt, responded to this review Thank you very much for your kind review. We’re delighted that you enjoyed our unbeatable location, the clean and tidy room, and the friendliness of our team. It’s great to hear that the room layout worked well for you despite its compact size.We appreciate your feedback regarding the shower design. We understand how this can be inconvenient, and we will share your comment with our team as we continuously look for ways to improve guest comfort.We hope to welcome you again on your next visit to Cologne.Kind regards Team CityClass Hotel am Heumarkt

  • User:Carmen Sofia C

    Trip type: Couples

    Nice hotel.

    rating07 Jan 2026

    Stay during Christmas markets season. Location was excellent, service was nice. Room is cozy (not big), but enough for two people as well as the bathroom. The hotel has elevator which helps if you have big luggage. The only cons is the room was in a lower level so we can hear all the noise from the street past midnight.

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