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Ibis Koeln Frechen

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Ibis Koeln Frechen

locationCologne, Cologne / Bonn

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About Ibis Koeln FrechenAbout Ibis Koeln Frechen

Location

This hotel welcomes guests in Frechen.

Facility

The hotel has a lift and features 79 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers golf. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Ibis Koeln Frechen Amenities at Ibis Koeln Frechen

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Golf

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

83

Very Good

230

Average

108

Poor

18

Terrible

13

Recent Reviews: 452

  • User:jackc_1992

    Trip type: Family

    Good location for Phantasialand but would't stay again

    rating26 Oct 2024

    We stayed as a family and when we booked the room, it wasn't clear that children under 12 are expected to stay in the same bed as the parents. So basically, there is 1 bed. We had no idea about this when booking as every other time we book for 3, it is made very clear the setup of the room. Some brands even tell you it isn't a family room.When questionning this, the staff on the desk were rude and abrupt about it basically telling us we had booked it and that was that. The most annoying bit was that even though we booked for 3, the room was setup for 2 people. So had to go back for more towels, pillows etc which is just frustrating.We took the room anyway, which was okay. I expected this to be better than an Ibis Budget, but it wasn't. The room was all plastic, needed updating as was tired and run down.Breakfast wasn't included and we didn't pay but looked basic and expensive for what it was.The only good thing was location to Phantasialand, but we wouldn't stay here again.

  • User:Warren P

    Trip type: Family

    Not a Family Friendly Hotel

    rating08 Oct 2024

    I am only giving this a 2 out of 5 for location to Phantasialand and the breakfast and the room . Regarding the staff rude and unpleasant manner towards families . The room was clean and the beds were comfortable and the breakfast was a really good selection. The parking barrier was problematic having to scan in and out every time. I stay at Hotel H next time not this .

  • User:ahmad a

    Trip type:

    Not good

    rating15 Jan 2024

    The Bed sheets and covers were dirty with big blood stain,also some quiry stains on the matress, the shower in room 129 was roasted hand soap snd toilet papers are short of supply in room 129, there was cigarettes smell in room 131 Ralf Julia, Geschäftsführer at ibis Koeln Frechen, responded to this review Dear Dr. A., Thank you for taking the time to give us your feedback about your stay. We sincerely apologize for the inconvenience you experienced during your stay in our rooms 129 and 131. Your descriptions regarding the beds, top sheets, shower and smell in room 131 are extremely worrying and not at all representative of the standard we normally provide. We deeply regret that our cleaning services did not meet expectations in this case. It is unacceptable that the beds and top sheets were not cleaned properly and that the shower was not in perfect condition. The same applies to the lack of toilet paper and hand soap, which is absolutely not our standard and we sincerely apologize for this omission. We will immediately discuss your comments with our cleaning staff and ensure that such incidents are avoided in the future. Additionally, we will take measures to ensure that rooms are cleaned regularly and thoroughly. Once again, we sincerely apologize and hope to have the opportunity to welcome you as our guest again in the future. Best regards, Your team from ibis Cologne Frechen

  • User:peter v

    Trip type: Business

    poor

    rating29 Aug 2020

    In the middle of nowhere, in an industrial area, not much to find around for food ( except Mc Donalds. Burger King is already closed. I didn't feel very comfortable in this area, and was glad my car was ok in the morning. Staff was friendly. Room basic but biggest problem was that airco was not working and room was very hot.

  • User:570414586

    Trip type: Business

    Clean rooms

    rating15 Jan 2020

    Simple but clean rooms. Small bathroom completely plastic. To sleep no problem to eat be prepared, the choices for dinner are limited. Basic food but unfortunately not much in the area. Staff is friendly and plenty of free space for parking Andreas B, Manager at ibis Koeln Frechen, responded to this review Dear ibis guest,thank you very much for your review and your kind words. We hope to welcome you again at our ibis Hotel.Best wishes,Your ibis Koeln Frechen Team

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