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Mercure Hotel Koeln West

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Mercure Hotel Koeln West

locationCologne, Cologne / Bonn

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About Mercure Hotel Koeln WestAbout Mercure Hotel Koeln West

Location

This hotel is located about 8 km from the centre of Cologne.

Facility

The hotel has 2 lifts and features 191 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (no extra charge) and a car park (for a fee). Further services include a car hire service, medical assistance, a transfer service, room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and solarium are available in the wellness area. A dance club offers fun and entertainment.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Hotel Koeln West Amenities at Mercure Hotel Koeln West

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

9 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

196

Very Good

393

Average

238

Poor

57

Terrible

27

Recent Reviews: 911

  • User:Alice W

    Trip type: Family

    Cozy hotel located in Cologne's suburb

    rating22 Jan 2026

    Cozy hotel that is suitable for travellers who drive becasue it's really close to free way but no public transport.We booked 2 rooms to stay for 2 nights, and the experience was great.Both rooms are spacious with good layout. We had one queen bed and the other room had two single beds. Beds are comfortable which is a bonus for the amount of money we spent, good value.The bathroom is a bit dangerous because of its design, you are standing in the bathtub for showering and it's kinda slippery when it's wet, there are sharp corners of the vinity which you need to be careful not to hit it when you finishing shower and come out from the bathtub.Room decor is feeling a bit outdated, carpet is old but cleaned, not too worry to much about the cleanese, the housekeeper does a good job clean the rooms. There are good facilites in the hotel, eg swimming pool (indoor!), gym, and restaurant/bars. You also have Mc'Donalds, KFC, Aldi, etc in the neighborhood in case you need something that the hotel can't provide.Parking is also at a good rate if you need to park at the hotel.Overall, we had a great time staying in this hotel, we will choose it again next time when we visit Cologne. Holger Hinnemann, Guest Services / Front Office at Mercure Hotel Koeln West, responded to this review Thank you very much for your detailed and balanced review and for choosing to stay with us.We are pleased to hear that you enjoyed your stay overall, found the rooms spacious and comfortable, and appreciated the value for money as well as our facilities and surrounding amenities. Your positive feedback regarding cleanliness and housekeeping is especially appreciated and will be shared with the team.Thank you as well for your constructive comments regarding the bathroom design and room décor. We understand your concerns and take this feedback seriously as part of our ongoing efforts to improve guest comfort and safety.Regarding the location, we would like to add that in addition to being very convenient for guests traveling by car, public transport is available in immediate proximity to the hotel. Tram and bus stops are within short walking distance, offering direct and easy connections to Cologne city centre.We are delighted to read that you would choose our hotel again on your next visit to Cologne and look forward to welcoming you back.

  • User:sam_hawkins_1972

    Trip type: Business

    Good base in western Cologne – tram, shops and green walks nearby

    rating07 Sept 2025

    Practical stop if you’re here on business, driving through, or heading for the football. The hotel sits close to the motorway with ample parking and a tram stop nearby (20–30 minutes into the city centre). Shops and a supermarket are just around the corner, so you’re not stranded.I was here for a seminar and the food at lunch was fine, with attentive service and staff who were genuinely approachable. Rooms were fine too – air con worked properly, and, rare luxury these days, the windows opened fully. Of course, if you do open them you’ll hear the hum of the main road or motorway, so best to choose your trade-off.If you want to stretch your legs, green areas are very close by. It’s easy to do a 5 km round walk (or go further if you’re keen), making it a handy base for walking or jogging.Overall, not a holiday hideaway but a practical choice: good for work trips, catching up with friends or family in the area, or a matchday stop near Cologne’s stadium.Verdict: I’d stay again when I need a functional base with parking rather than a city-centre address.

  • User:Irina Y

    Trip type: Family

    A clean, modern hotel with a lovely breakfast, definitely good value for money.

    rating03 Sept 2025

    The hotel was clean, modern, and well-maintained. The breakfast was lovely with plenty of choice, and overall it felt worth the money.

  • User:J8142ANrachelc

    Trip type: Family

    Standard “travelling-through” hotel

    rating26 Jul 2025

    Pretty standard hotel on outskirts of the city. Staff were warm and helpful. Bedroom was functional and clean. We arrived late just in time for last orders in the kitchen which they accommodated kindly and we had a decent enough meal and a very welcome ice cold beer after a long day of travel. Good quantity of parking (for a fee) and electric car charging points (bring your own cable is standard in Germany). 20 mins drive and we were in the city itself. Holger Hinnemann, Guest Services / Front Office at Mercure Hotel Koeln West, responded to this review Thank you very much for your kind and balanced feedback.We're glad to hear that you found our team warm and helpful, and that you were able to enjoy a well-deserved meal and cold beer after your long journey. It's also great to know that the room met your expectations in terms of cleanliness and comfort.We appreciate your note about the parking and EV charging points — indeed, bringing your own cable is standard practice in Germany, and we’re happy you found the setup convenient.We hope to welcome you again on your next stop through Cologne!

  • User:Caroline M

    Trip type: Couples

    Good hotel, lovely stay.

    rating26 Jul 2025

    Lovely hotel. Staff are exceptional. Lara is the restaurant in a lovely girl! Reception can not do enough for you. Rooms are good, spacious but pillows are horrendous, only complaint I have of the place. Dinner was lovely. Try to use BOLT to book a taxi because it is not cheap to get one at the airport for the 15 minute journey. Hotel is a little bit outside the city of Cologne but there is a train (really cheap) 2 minutes walk from the hotel that will have you in city centre in 10-15 minutes. Would recommend this place as you can relax away from the hustle and bustle of the city. Holger Hinnemann, Guest Services / Front Office at Mercure Hotel Koeln West, responded to this review Thank you so much for your kind and detailed review!We're delighted to hear that you had a lovely stay and that our team – especially Lara in the restaurant and the reception staff – helped make your visit a great one. We'll be sure to pass along the compliment to her!It’s great to know you enjoyed dinner and found the location convenient for a balance of relaxation and easy access to the city. We understand that pillow preferences vary greatly and appreciate your feedback – we’ll take that into consideration for future improvements.Thanks as well for the tip regarding taxis and BOLT – that’s very helpful for other travelers.We’d love to welcome you back on your next trip to Cologne!

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