Mercure Hotel Severinshof Koeln City

Recent Reviews: 1624

• User: koreasia

  Trip type: Family

  Great location for visiting Köln

  Walking distance to the Christmas markets, the cathedral, and more with bus stops left and right to your convenience. The hotel is well kept, clean, and the rooms were very spacious with a separate living room and bedroom. I loved the abundant breakfast buffet with plenty of hot and food dish options and the raw pure honey. A must stay when you are visiting Cologne anytime of the year. M F, Gen… Read moreWalking distance to the Christmas markets, the cathedral, and more with bus stops left and right to your convenience. The hotel is well kept, clean, and the rooms were very spacious with a separate living room and bedroom. I loved the abundant breakfast buffet… Read more

• User: markmcg1a

  Trip type: Couples

  Weekend break to attend a gig

  Very good standards for a chain hotel. Rooms spotless and don’t seem dated. Location central but quite. and close to transport. Staff were very welcoming .Only criticism is lifts to rooms don’t require key card to access allowing anyone to access room corridors without even passing reception.They also cancelled the room card early despite paying for late checkout but overall is great value for a c… Read moreVery good standards for a chain hotel. Rooms spotless and don’t seem dated. Location central but quite. and close to transport. Staff were very welcoming .Only criticism is lifts to rooms don’t require key card to access allowing anyone to access room corridor… Read more

• User: mountainmini

  Trip type: Couples

  excellent value, great service

  We really enjoyed our 4 night stay and felt it was excellent value. Large comfortable room with everything you need, especially the fridge - so useful. Our room 324 was overlooking the busy street was very quiet with the windows closed. Great shower. Fabulous breakfast buffet with something for every taste, with friendly staff. Turn left out the front door of the Hotel and it’s a 20 minute walk to… Read moreWe really enjoyed our 4 night stay and felt it was excellent value. Large comfortable room with everything you need, especially the fridge - so useful. Our room 324 was overlooking the busy street was very quiet with the windows closed. Great shower. Fabulous… Read more

• User: westonemily

  Trip type: Couples

  Great stay

  Great location with friendly staff. We got upgraded on arrive to a privilege room which was great as it had a living room, dining table and a fridge. We would definitely recommend this hotel as it was a really quick walk into the centre, the transport links were excellent and the room was clean. M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review Dear Guest,… Read moreGreat location with friendly staff. We got upgraded on arrive to a privilege room which was great as it had a living room, dining table and a fridge. We would definitely recommend this hotel as it was a really quick walk into the centre, the transport links we… Read more

• User: Wanderer46002421627

  Trip type: Friends getaway

  Nice hotel but……

  We arrived at the hotel as a party of 13 travelling together. I was told that our booking wasn’t on the system. It was eventually found to be booked for 1 week later. There was a totally inflexible approach from the hotel. No room offered. Fortunately our party managed to fit us into their rooms. We had paid for room and breakfast on original booking but still had to pay €144 euros pp for breakfas… Read moreWe arrived at the hotel as a party of 13 travelling together. I was told that our booking wasn’t on the system. It was eventually found to be booked for 1 week later. There was a totally inflexible approach from the hotel. No room offered. Fortunately our part… Read more