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Mercure Koln Belfortstraße

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Mercure Koln Belfortstraße

locationCologne, Cologne / Bonn

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About Mercure Koln BelfortstraßeAbout Mercure Koln Belfortstraße

Location

The prominent position of this hotel in the heart of the city makes it a great base from which to explore the many cultural and historical treasures of Cologne, or simply experience the local way of life. The city centre, with its many restaurants, bars, clubs and shops, is just 1 km away. Both the cathedral and the city zoo are within a 10-minute walk of the hotel.

Facility

The hotel has 128 rooms. Multilingual staff (English, German, French) are happy to assist and advise. Amenities include a baggage storage service and a drinks machine. Wireless internet access allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. Guests in search of the perfect souvenir are sure to find it in the gift shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Daily newspapers are available for purchase. A business centre with fax machine, projector and photocopier is available. Lectures, presentations and meetings can be held in one of the 7 conference rooms.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds or children's beds can be provided upon request. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. A flatscreen television ensures additional comfort. A vanity mirror is provided in the bathrooms. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. The sun loungers are perfect for soaking up some sun. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, aerobics and a sauna or, for a fee, a solarium.

Meals

The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Mercure Koln Belfortstraße Amenities at Mercure Koln Belfortstraße

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Laundry Facilities

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Cycling/Mountain Biking

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      Gym

    • -

      Indoor Pool

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      Sauna

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      Sun loungers

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

147

Very Good

244

Average

152

Poor

53

Terrible

23

Recent Reviews: 619

  • User:Saveurtrip

    Trip type: Business

    totally ok for a night s stay

    rating18 Sept 2025

    staff at reception was friendly, check in easy and very quick, location versitile (close to where my convention was but also very close to the train station - airport about half an hour...) rooms are average but ok, walls a little thin big flat screen for those who watch tv (didnt have the time) - close to the river...

  • User:Gerry C

    Trip type: Family

    Our wonderful experience.

    rating04 Sept 2025

    Stayed here for 4 nights on a special trip with siblings. Booked months in advance so got a good rate. Booked room only as we were unsure about our itenery. Our initial reaction when told about price of breakfast was that it was expensive. However our fears were allayed after breakfast on day one. Exceptional range of food and beverage on offer. We were very pleased with our choice of Hotel. Rooms were spotlessly clean and well serviced. Staff at reception were friendly and accommodating.. indeed staff throughout the hotel were so good and special word of praise to Tamara and Michael in the bar restaurant for their attention. We ended up finishing our days each evening in the bar for that reason. Hotel is well located for public transport even though we didn't use it as we preferred to walk and explore with the cathedral and river easily accessible on foot A very enjoyable visit to lovely Colonge enhanced by our experience at this hotel tp

  • User:travelwithkrishna

    Trip type: Family

    Unsafe for families with kids especially in Annex

    rating20 Apr 2025

    Our stay was extremely disappointing and highly unsafe, particularly for families. Around 3:00 AM, we were repeatedly disturbed by drunk guys knocking aggressively on our door and running away. Reception was unreachable, leaving us isolated and vulnerable in the annex building. Furthermore, the bathroom slab dangerously collapsed while our toddlers were bathing, narrowly avoiding injury. This experience highlighted severe security and safety failures, making the hotel highly unsuitable and unsafe for families with young children. Immediate attention and significant improvements are urgently required to prevent such distressing situations in the future.

  • User:Claire155

    Trip type: Family

    Pleasant two day stay

    rating10 Dec 2024

    Pleasant comfortable hotel in a quiet location. It's well within walking distance of the main railway station, though the residential area seems a bit unlikely at first. We were in the main part of the hotel, rather than the annexe across the road. Staff we came across were pleasant, and the bar (free drink courtesy of Accor membership!) was cosy and well-stocked even if the view of the car park was uninspiring. However, the view from the bedroom we had was good. The bedroom has sufficient storage for a couple of days' stay. Would have appreciated a drawer or two for smalls. As is usual, there was nowhere in the bathroom to put your toiletries bag, and nowhere to hang your clothes should you want to get dressed in the bathroom. Why not a hook on the back of the door?? The heated towel rail was appreciated though. Loved the smell of the shower gel and hand soap.

  • User:T0m013

    Trip type: Couples

    Bad attitude

    rating29 Nov 2024

    We just arrived to the hotel and we got the most rude receptionist. She explained something to my BF and he translated and when I asked her something she replied "why you didnt listen to what i just said?"Well, i dont speak german i asked you in English and you replied with german. I dont appreciate this attitude!

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