NOVUM Hotel Ahl Meerkatzen

Recent Reviews: 330

• User: HratchH1

  Trip type: Business

  Bed bug infestation. Terrible service - Stay away from this hotel!!!

  We had a reservation at this hotel from October 3rd to October 8th, 2025, but we were forced to leave on the evening of October 5th due to a severe bed bug infestation in our room. We were first assigned Room no. 10, and on the very first night, we were unable to sleep as we spent much of the time tracing and killing bed bugs. We immediately informed the reception and requested either a room chang… Read moreWe had a reservation at this hotel from October 3rd to October 8th, 2025, but we were forced to leave on the evening of October 5th due to a severe bed bug infestation in our room. We were first assigned Room no. 10, and on the very first night, we were unable… Read more

• User: Frederik E

  Trip type: Business

  Outdated hotel with outdated rooms

  The hotel is close to being disgusting – old, run-down, and reeking of sewage. The rooms are filthy and completely outdated. On one of the beds, I even found a pair of used socks, probably left behind by the previous guest.I’m not the type to be picky about hotels, but this is way below my standards. I’m here as part of a delegation, but if this had been a private trip, I would have walked out imm… Read moreThe hotel is close to being disgusting – old, run-down, and reeking of sewage. The rooms are filthy and completely outdated. On one of the beds, I even found a pair of used socks, probably left behind by the previous guest.I’m not the type to be picky about ho… Read more

• User: bendybeach

  Trip type: Family

  Awful, avoid at all costs 🤢

  Don’t go to this place! We were told our room was out the back of the hotel, it was like an old outbuilding in beside industrial bins which were overflowing with a big rat running around not to mention the fag ends and the washing hanging up! The building had the window painted over, was dirty and just awful, we complained to a very rude reception person, he gave us a room inside, next to the lift… Read moreDon’t go to this place! We were told our room was out the back of the hotel, it was like an old outbuilding in beside industrial bins which were overflowing with a big rat running around not to mention the fag ends and the washing hanging up! The building had… Read more

• User: Richard S

  Trip type: Couples

  Bed Bug Alert

  Bed was infested with bed bugs!Manager refused any kind of assistance in helping us get alternative accommodation and was very aggressive in her attitude towards our complaint. We returned home withmy wife covered in bites. And now we are afraid that the bugs might have travelled back home with us.Bed was infested with bed bugs!Manager refused any kind of assistance in helping us get alternative accommodation and was very aggressive in her attitude towards our complaint. We returned home withmy wife covered in bites. And now we are afraid that the bugs… Read more

• User: Julie W

  Trip type: Couples

  Honest realistic opinion

  Had issues with the initial room but was given the choice of three alternative rooms one of which was about 1* . . Having chosen our alternative room we ventured out for the evening and when we returned to settle down it sounded as though they were rearranging the floor above us . Extremely basic accommodation, well place ( if you don’t mind the sex shop and sex cinema next door ) . Bed linen was… Read moreHad issues with the initial room but was given the choice of three alternative rooms one of which was about 1* . . Having chosen our alternative room we ventured out for the evening and when we returned to settle down it sounded as though they were rearranging… Read more